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@ -36,21 +36,6 @@ id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
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of Science in Computer Science (Completed: May 2024)</h3>
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of Science in Computer Science (Completed: May 2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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University Edwardsville</h4>
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<ul>
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<li><strong>GPA:</strong> 3.15</li>
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<li>Participated in team projects as a <strong>team lead</strong> or
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contributor to develop leadership and collaboration skills, such as
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communicating effectively with team members, managing project timelines
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and resources, and making informed decisions.</li>
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<li>Had hands-on experience with development tools and technologies like
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<strong>Git</strong> , <strong>Jenkins</strong> , and
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<strong>Docker</strong> to automate testing, deployment, and monitoring
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of software applications. Successfully implemented a continuous
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integration pipeline that reduced build times by 75%.</li>
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<li>Developed proficiency in programming languages such as
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<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
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<strong>JavaScript</strong>.</li>
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</ul>
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<h2 id="skills">Skills</h2>
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<h2 id="skills">Skills</h2>
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<ul>
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<ul>
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<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
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<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
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@ -75,8 +60,6 @@ servers.</li>
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<li>Manage the network infrastructure to allow for local management of
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<li>Manage the network infrastructure to allow for local management of
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DNS as well as simplified access through private domain addresses for
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DNS as well as simplified access through private domain addresses for
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accessing the servers.</li>
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accessing the servers.</li>
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<li>Servers are accessed using <strong>SSH</strong> and secured by only
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allowing private key encrypted logins.</li>
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</ul>
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</ul>
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<h3 id="open-source-contributions">Open Source Contributions</h3>
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<h3 id="open-source-contributions">Open Source Contributions</h3>
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<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
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<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
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@ -110,18 +93,6 @@ container built from a Dockerfile.</li>
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<li>Utilized Git to manage and track changes within the project, along
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<li>Utilized Git to manage and track changes within the project, along
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with the issues feature of Gitea to plan for future ideas.</li>
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with the issues feature of Gitea to plan for future ideas.</li>
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</ul>
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</ul>
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<h3 id="snakeplusplus">snakeplusplus</h3>
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<h4 id="lab.trianta.devtriantasnakeplusplus"><a
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href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
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<ul>
|
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<li>Created a fast and efficient game of Snake using C++ with the SFML
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library to display the game.</li>
|
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<li>Utilizes <strong>object-oriented programming</strong> principles to
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design and implement a modular architecture.</li>
|
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<li>Easily built and used on any computer system, thanks to the use of
|
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<code>CMake</code> which makes compilation simple and
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straightforward.</li>
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</ul>
|
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<h2 id="experience">Experience</h2>
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<h2 id="experience">Experience</h2>
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<h3 id="system-administrator-september-2024---current">System
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<h3 id="system-administrator-september-2024---current">System
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||||||
Administrator (September 2024 - Current)</h3>
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Administrator (September 2024 - Current)</h3>
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@ -139,35 +110,6 @@ relevant screenshots, to facilitate easy access and understanding.</li>
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<li>Conducted troubleshooting processes to diagnose and resolve problems
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<li>Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.</li>
|
related to software applications and network connectivity.</li>
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||||||
</ul>
|
</ul>
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||||||
<h3 id="it-help-desk-may-2022---july-2022">IT Help Desk (May 2022 - July
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||||||
2022)</h3>
|
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<h4 id="vinali-staffing">Vinali Staffing</h4>
|
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<ul>
|
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<li>Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
|
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||||||
issues. Resolved an average of 82% of all technical issues on first
|
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||||||
contact.</li>
|
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<li>Responded to issues related to hardware, software, and networking
|
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||||||
problems using knowledge of systems and applications.</li>
|
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||||||
<li>Achieved an exceptional level of performance and quality within just
|
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||||||
one month by minimizing call time and post-call time while increasing
|
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||||||
the rate of issues fixed, exceeding expectations of an average time to
|
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||||||
reach it being nearly a year.</li>
|
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<li>Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.</li>
|
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||||||
</ul>
|
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<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
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||||||
2017 - July 2021)</h3>
|
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||||||
<h4 id="gerold-moving-1">Gerold Moving</h4>
|
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||||||
<ul>
|
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||||||
<li>Provided technical support, including malfunctioning software and
|
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||||||
networking issues.</li>
|
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||||||
<li>Fixed issues regarding computers running Microsoft Windows, as well
|
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||||||
as with Microsoft Office 365 software and services.</li>
|
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||||||
<li>Disassembled and reassembled computer systems to identify and fix
|
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||||||
problems with individual parts or components.</li>
|
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||||||
</ul>
|
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||||||
<h2 id="awards">Awards</h2>
|
<h2 id="awards">Awards</h2>
|
||||||
<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
|
<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
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||||||
2019)</h3>
|
2019)</h3>
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||||||
|
@ -9,11 +9,6 @@ Education
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|||||||
### Bachelor of Science in Computer Science (Completed: May 2024)
|
### Bachelor of Science in Computer Science (Completed: May 2024)
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||||||
#### Southern Illinois University Edwardsville
|
#### Southern Illinois University Edwardsville
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||||||
|
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||||||
- **GPA:** 3.15
|
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||||||
- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
|
|
||||||
- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
|
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||||||
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
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||||||
|
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||||||
Skills
|
Skills
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||||||
------
|
------
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||||||
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
|
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
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||||||
@ -30,7 +25,6 @@ Projects
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- Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing.
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- Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing.
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||||||
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
|
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
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||||||
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
||||||
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
|
|
||||||
|
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||||||
### Open Source Contributions
|
### Open Source Contributions
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||||||
#### [Github Profile](https://github.com/Trimutex)
|
#### [Github Profile](https://github.com/Trimutex)
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||||||
@ -49,13 +43,6 @@ Projects
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|||||||
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
|
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
|
||||||
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
||||||
|
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||||||
### snakeplusplus
|
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||||||
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
|
|
||||||
|
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||||||
- Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
|
|
||||||
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
|
|
||||||
- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
|
|
||||||
|
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||||||
Experience
|
Experience
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||||||
---------
|
---------
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||||||
### System Administrator (September 2024 - Current)
|
### System Administrator (September 2024 - Current)
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||||||
@ -66,21 +53,6 @@ Experience
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|||||||
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
|
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
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||||||
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
|
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
|
||||||
|
|
||||||
### IT Help Desk (May 2022 - July 2022)
|
|
||||||
#### Vinali Staffing
|
|
||||||
|
|
||||||
- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
|
|
||||||
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
|
||||||
- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
|
|
||||||
- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
|
|
||||||
|
|
||||||
### IT Help Desk (November 2017 - July 2021)
|
|
||||||
#### Gerold Moving
|
|
||||||
|
|
||||||
- Provided technical support, including malfunctioning software and networking issues.
|
|
||||||
- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
|
|
||||||
- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
|
|
||||||
|
|
||||||
Awards
|
Awards
|
||||||
--------
|
--------
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||||||
### Eagle Scout (Completed: June 2019)
|
### Eagle Scout (Completed: June 2019)
|
||||||
|
BIN
about/resume.pdf
BIN
about/resume.pdf
Binary file not shown.
@ -8,18 +8,6 @@ Bachelor of Science in Computer Science (Completed: May 2024)
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|||||||
|
|
||||||
Southern Illinois University Edwardsville
|
Southern Illinois University Edwardsville
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||||||
|
|
||||||
- GPA: 3.15
|
|
||||||
- Participated in team projects as a team lead or contributor to
|
|
||||||
develop leadership and collaboration skills, such as communicating
|
|
||||||
effectively with team members, managing project timelines and
|
|
||||||
resources, and making informed decisions.
|
|
||||||
- Had hands-on experience with development tools and technologies like
|
|
||||||
Git , Jenkins , and Docker to automate testing, deployment, and
|
|
||||||
monitoring of software applications. Successfully implemented a
|
|
||||||
continuous integration pipeline that reduced build times by 75%.
|
|
||||||
- Developed proficiency in programming languages such as C, C++,
|
|
||||||
Python, and JavaScript.
|
|
||||||
|
|
||||||
Skills
|
Skills
|
||||||
|
|
||||||
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
||||||
@ -41,8 +29,6 @@ Personal Website
|
|||||||
- Manage the network infrastructure to allow for local management of
|
- Manage the network infrastructure to allow for local management of
|
||||||
DNS as well as simplified access through private domain addresses
|
DNS as well as simplified access through private domain addresses
|
||||||
for accessing the servers.
|
for accessing the servers.
|
||||||
- Servers are accessed using SSH and secured by only allowing private
|
|
||||||
key encrypted logins.
|
|
||||||
|
|
||||||
Open Source Contributions
|
Open Source Contributions
|
||||||
|
|
||||||
@ -69,17 +55,6 @@ lab.trianta.dev/Trianta/trianta.dev
|
|||||||
- Utilized Git to manage and track changes within the project, along
|
- Utilized Git to manage and track changes within the project, along
|
||||||
with the issues feature of Gitea to plan for future ideas.
|
with the issues feature of Gitea to plan for future ideas.
|
||||||
|
|
||||||
snakeplusplus
|
|
||||||
|
|
||||||
lab.trianta.dev/Trianta/snakeplusplus
|
|
||||||
|
|
||||||
- Created a fast and efficient game of Snake using C++ with the SFML
|
|
||||||
library to display the game.
|
|
||||||
- Utilizes object-oriented programming principles to design and
|
|
||||||
implement a modular architecture.
|
|
||||||
- Easily built and used on any computer system, thanks to the use of
|
|
||||||
CMake which makes compilation simple and straightforward.
|
|
||||||
|
|
||||||
Experience
|
Experience
|
||||||
|
|
||||||
System Administrator (September 2024 - Current)
|
System Administrator (September 2024 - Current)
|
||||||
@ -97,35 +72,6 @@ Gerold Moving
|
|||||||
- Conducted troubleshooting processes to diagnose and resolve problems
|
- Conducted troubleshooting processes to diagnose and resolve problems
|
||||||
related to software applications and network connectivity.
|
related to software applications and network connectivity.
|
||||||
|
|
||||||
IT Help Desk (May 2022 - July 2022)
|
|
||||||
|
|
||||||
Vinali Staffing
|
|
||||||
|
|
||||||
- Handled technical support requests from users via phone, email, or
|
|
||||||
chat, using skills like communication and problem-solving to resolve
|
|
||||||
issues. Resolved an average of 82% of all technical issues on first
|
|
||||||
contact.
|
|
||||||
- Responded to issues related to hardware, software, and networking
|
|
||||||
problems using knowledge of systems and applications.
|
|
||||||
- Achieved an exceptional level of performance and quality within just
|
|
||||||
one month by minimizing call time and post-call time while
|
|
||||||
increasing the rate of issues fixed, exceeding expectations of an
|
|
||||||
average time to reach it being nearly a year.
|
|
||||||
- Successfully maintained a 94% customer satisfaction rating
|
|
||||||
throughout my tenure and reduced my average conclusion time from 16
|
|
||||||
minutes to under 5 minutes.
|
|
||||||
|
|
||||||
IT Help Desk (November 2017 - July 2021)
|
|
||||||
|
|
||||||
Gerold Moving
|
|
||||||
|
|
||||||
- Provided technical support, including malfunctioning software and
|
|
||||||
networking issues.
|
|
||||||
- Fixed issues regarding computers running Microsoft Windows, as well
|
|
||||||
as with Microsoft Office 365 software and services.
|
|
||||||
- Disassembled and reassembled computer systems to identify and fix
|
|
||||||
problems with individual parts or components.
|
|
||||||
|
|
||||||
Awards
|
Awards
|
||||||
|
|
||||||
Eagle Scout (Completed: June 2019)
|
Eagle Scout (Completed: June 2019)
|
||||||
|
Loading…
Reference in New Issue
Block a user