swe: downsize to a single page
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Trianta
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@ -110,18 +110,6 @@ container built from a Dockerfile.</li>
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<li>Utilized Git to manage and track changes within the project, along
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with the issues feature of Gitea to plan for future ideas.</li>
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</ul>
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<h3 id="snakeplusplus">snakeplusplus</h3>
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<h4 id="lab.trianta.devtriantasnakeplusplus"><a
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href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
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<ul>
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<li>Created a fast and efficient game of Snake using C++ with the SFML
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library to display the game.</li>
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<li>Utilizes <strong>object-oriented programming</strong> principles to
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design and implement a modular architecture.</li>
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<li>Easily built and used on any computer system, thanks to the use of
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<code>CMake</code> which makes compilation simple and
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straightforward.</li>
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</ul>
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<h2 id="experience">EXPERIENCE</h2>
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<h3 id="system-administrator-september-2024---current">System
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Administrator (September 2024 - Current)</h3>
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@ -138,43 +126,6 @@ Word and Excel, to help improve productivity and efficiency.</li>
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<li>Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.</li>
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</ul>
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<h3 id="help-desk-may-2022---july-2022">Help Desk (May 2022 - July
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2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
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issues. Resolved an average of 82% of all technical issues on first
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contact.</li>
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<li>Responded to issues related to hardware, software, and networking
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problems using knowledge of systems and applications.</li>
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<li>Achieved an exceptional level of performance and quality within just
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one month by minimizing call time and post-call time while increasing
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the rate of issues fixed, exceeding expectations of an average time to
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reach it being nearly a year.</li>
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<li>Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.</li>
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</ul>
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<h3 id="mover-november-2017---july-2021">Mover (November 2017 - July
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2021)</h3>
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<h4 id="gerold-moving-1">Gerold Moving</h4>
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<ul>
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<li>Moved heavy furniture and boxes from one location to another, often
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working in physically demanding conditions and adapting to changing
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situations.</li>
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<li>Worked as part of a team to complete moves efficiently,
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communicating effectively with colleagues to coordinate tasks and meet
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deadlines.</li>
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<li>Handled fragile or sensitive items with care, taking extra
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precautions to prevent damage and ensuring that they arrived at the new
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location in good condition.</li>
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<li>Provided excellent customer service by listening to clients’
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concerns, addressing their issues promptly and professionally, and
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resolving problems in a fair and courteous manner.</li>
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<li>Experience setting up or installing electronic equipment, including
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TVs, computers, and other devices.</li>
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</ul>
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<h2 id="other-skills">OTHER SKILLS</h2>
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<ul>
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<li>Eagle Scout, Software Development, Server Management</li>
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@ -49,13 +49,6 @@ PROJECTS
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- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
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- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
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### snakeplusplus
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#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
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- Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
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- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
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- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
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EXPERIENCE
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----------
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### System Administrator (September 2024 - Current)
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@ -66,23 +59,6 @@ EXPERIENCE
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- Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency.
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- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
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### Help Desk (May 2022 - July 2022)
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#### Vinali Staffing
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- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
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- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
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- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
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- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
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### Mover (November 2017 - July 2021)
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#### Gerold Moving
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- Moved heavy furniture and boxes from one location to another, often working in physically demanding conditions and adapting to changing situations.
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- Worked as part of a team to complete moves efficiently, communicating effectively with colleagues to coordinate tasks and meet deadlines.
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- Handled fragile or sensitive items with care, taking extra precautions to prevent damage and ensuring that they arrived at the new location in good condition.
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- Provided excellent customer service by listening to clients' concerns, addressing their issues promptly and professionally, and resolving problems in a fair and courteous manner.
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- Experience setting up or installing electronic equipment, including TVs, computers, and other devices.
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OTHER SKILLS
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--------
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- Eagle Scout, Software Development, Server Management
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BIN
about/resume.pdf
BIN
about/resume.pdf
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@ -69,17 +69,6 @@ lab.trianta.dev/Trianta/trianta.dev
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- Utilized Git to manage and track changes within the project, along
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with the issues feature of Gitea to plan for future ideas.
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snakeplusplus
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lab.trianta.dev/Trianta/snakeplusplus
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- Created a fast and efficient game of Snake using C++ with the SFML
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library to display the game.
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- Utilizes object-oriented programming principles to design and
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implement a modular architecture.
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- Easily built and used on any computer system, thanks to the use of
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CMake which makes compilation simple and straightforward.
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EXPERIENCE
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System Administrator (September 2024 - Current)
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@ -97,43 +86,6 @@ Gerold Moving
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- Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.
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Help Desk (May 2022 - July 2022)
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Vinali Staffing
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- Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
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issues. Resolved an average of 82% of all technical issues on first
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contact.
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- Responded to issues related to hardware, software, and networking
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problems using knowledge of systems and applications.
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- Achieved an exceptional level of performance and quality within just
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one month by minimizing call time and post-call time while
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increasing the rate of issues fixed, exceeding expectations of an
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average time to reach it being nearly a year.
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- Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.
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Mover (November 2017 - July 2021)
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Gerold Moving
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- Moved heavy furniture and boxes from one location to another, often
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working in physically demanding conditions and adapting to changing
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situations.
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- Worked as part of a team to complete moves efficiently,
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communicating effectively with colleagues to coordinate tasks and
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meet deadlines.
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- Handled fragile or sensitive items with care, taking extra
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precautions to prevent damage and ensuring that they arrived at the
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new location in good condition.
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- Provided excellent customer service by listening to clients’
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concerns, addressing their issues promptly and professionally, and
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resolving problems in a fair and courteous manner.
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- Experience setting up or installing electronic equipment, including
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TVs, computers, and other devices.
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OTHER SKILLS
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- Eagle Scout, Software Development, Server Management
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