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Trianta 2024-12-07 17:07:13 -06:00
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@ -130,11 +130,12 @@ Administrator (September 2024 - Current)</h3>
<li>Digitized old systems to new faster methods that allowed the
employee to spend less time per document, increasing productivity by
30%.</li>
<li>Designed efficient methods for managing internal tools, improving
manageability and reducing the annual operating cost by over
$1,000.</li>
<li>Organized a centralized knowledge base that collects information for
common technical issues, including step-by-step instructions and
relevant screenshots, to facilitate easy access and understanding.</li>
<li>Provided guidance on using Microsoft Office applications, including
Word and Excel, to help improve productivity and efficiency.</li>
<li>Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.</li>
</ul>

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@ -62,8 +62,8 @@ Experience
#### Gerold Moving
- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
- Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency.
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
### IT Help Desk (May 2022 - July 2022)

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@ -89,11 +89,11 @@ Gerold Moving
- Digitized old systems to new faster methods that allowed the
employee to spend less time per document, increasing productivity by
30%.
- Designed efficient methods for managing internal tools, improving
manageability and reducing the annual operating cost by over $1,000.
- Organized a centralized knowledge base that collects information for
common technical issues, including step-by-step instructions and
relevant screenshots, to facilitate easy access and understanding.
- Provided guidance on using Microsoft Office applications, including
Word and Excel, to help improve productivity and efficiency.
- Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.