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.display.math{display: block; text-align: center; margin: 0.5rem auto;}
</style>
<link rel="stylesheet" href="resume.css" />
<!--[if lt IE 9]>
<script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.3/html5shiv-printshiv.min.js"></script>
<![endif]-->
</head>
<body>
<h1 id="gregory-crawford">Gregory Crawford</h1>
@ -33,24 +30,30 @@
id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
<a href="https://trianta.dev">trianta.dev</a> ] . [
gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
<h6
id="highly-motivated-and-detail-oriented-technology-generalist-with-the-ability-to-excel-in-any-role-using-excellent-communication-problem-solving-skills-and-a-strong-ability-to-work-under-pressure.">Highly
motivated and detail-oriented technology generalist with the ability to
excel in any role using excellent communication, problem-solving skills,
and a strong ability to work under pressure.</h6>
<h2 id="education">EDUCATION</h2>
<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
2024)</h3>
<h4 id="southern-illinois-university-edwardsville">Southern Illinois
University Edwardsville</h4>
<ul>
<li><strong>GPA:</strong> 3.15</li>
<li>Participated in team projects as a <strong>team lead</strong> or
contributor to develop leadership and collaboration skills, such as
communicating effectively with team members, managing project timelines
and resources, and making informed decisions.</li>
<li>Had hands-on experience with development tools and technologies like
<strong>Git</strong> , <strong>Jenkins</strong> , and
<strong>Docker</strong> to automate testing, deployment, and monitoring
of software applications. Successfully implemented a continuous
integration pipeline that reduced build times by 75%.</li>
<li>Developed proficiency in programming languages such as
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
<strong>JavaScript</strong>.</li>
<li>Took up the role of <strong>Team Lead</strong> on multiple projects
across multiple courses to meet project deadlines.</li>
<li>Coordinated the use of <strong>Git</strong> among team members to
ensure all changes were tracked, reviewed, and properly integrated into
the main codebase</li>
<li>Collaborated with team members to <strong>set project goals and
priorities</strong>.</li>
<li>Mentored junior team members to improve their coding skills and
knowledge.</li>
</ul>
<h2 id="skills">SKILLS</h2>
<ul>
@ -69,7 +72,8 @@ Website</a></h4>
<ul>
<li>Caring for and updating several servers that use technologies such
as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
run smoothly and securely.</li>
run smoothly and securely. Managing a fleet of 3 servers, reducing
downtime by an average of 40%.</li>
<li>Scripts written in <strong>Bash</strong> that could
<strong>automatically perform routine tasks</strong> on computers
running the Linux operating system, to save time and effort.</li>
@ -78,9 +82,8 @@ was working, which helped me identify and solve any problems that came
up more quickly.</li>
<li>Found and fixed technical issues with my software, and created
improvements to update and correct it for future use.</li>
<li>Created and put online a website, using <strong>Jenkins</strong> to
help manage the building process, and Docker to make sure everything
works together properly.</li>
<li>Created and put online a website, using <strong>Jenkins</strong> and
Dockerfiles to manage the building pipelines and deployment.</li>
</ul>
<h3 id="open-source-contributions">Open-Source Contributions</h3>
<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
@ -100,50 +103,52 @@ a year by updating and recreating it, and it was successfully accepted
and added to the system due to new user demand.</li>
<li>Thoroughly tested software features in an isolated environment
before releasing it into wider use.</li>
<li>Implented three new features consisting of 114 additional lines of
C++.</li>
<li>Worked together with the main coding team to make sure the project
met all of the required guidelines and quality standards for writing
code.</li>
</ul>
<h3 id="trianta.dev">trianta.dev</h3>
<h4 id="lab.trianta.devtriantatrianta.dev"><a
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
<ul>
<li>Personally created, designed, and continue to host my personal
website at <code>trianta.dev</code>.</li>
<li>Showcases some of the projects I’ve developed using JavaScript and
Typescript.</li>
<li>The design and layout of the site were organized and implemented
using HTML and CSS.</li>
</ul>
<h3 id="snakeplusplus">snakeplusplus</h3>
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
<ul>
<li>Created a fast and efficient game of Snake that can be used by
anyone (open-source) using the programming languages C++ and SFML to
make it work properly.</li>
<li>Created a fast and efficient game of Snake using C++ with the SFML
library to display the game.</li>
<li>Utilizes <strong>object-oriented programming</strong> principles to
design and implement a modular architecture.</li>
<li>Easily built and used on any computer system, thanks to the use of
CMake which makes compilation simple and straightforward.</li>
<code>CMake</code> which makes compilation simple and
straightforward.</li>
</ul>
#
<div style="page-break-after: always">
</div>
<h3 id="trianta.dev">trianta.dev</h3>
<h4 id="lab.trianta.devtriantatrianta.dev"><a
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
<ul>
<li>I created, designed, and am still hosting my personal website at
<code>trianta.dev</code>.</li>
<li>Showcases some of the open-source projects I’ve developed using
programming languages like JavaScript and Typescript.</li>
<li>The design and layout of the site were organized and implemented
using the HTML and CSS languages.</li>
<li>Utilized a version control system called Git to manage and track
changes in my projects.</li>
</ul>
<h2 id="experience">EXPERIENCE</h2>
<h3 id="system-administrator-september-2024---current">System
Administrator (September 2024 - Current)</h3>
<h4 id="gerold-moving">Gerold Moving</h4>
<ul>
<li>Assisted employees in transitioning to modern security
practices.</li>
<li>Implemented a secure password solution for improved security
measures.</li>
<li>Created internal documentation for future recurring issues.</li>
<li>Updated old systems to new methods to digitize current practices,
increasing productivity by 30%.</li>
<li>Designed and deployed a system for generating and managing complex
passwords using principles from industry-leading frameworks like NIST
800-63.</li>
<li>Developed a centralized knowledge base that housed detailed guides,
procedures, and troubleshooting steps for resolving common technical
issues. Organized the collected information into structured documents,
including step-by-step instructions and relevant screenshots, to
facilitate easy access and understanding.</li>
<li>Managing Windows-based systems and implementing desktop
administration best practices.</li>
</ul>
@ -151,26 +156,40 @@ administration best practices.</li>
2022 - July 2022)</h3>
<h4 id="vinali-staffing">Vinali Staffing</h4>
<ul>
<li>Responded to and resolved a high volume of technical issues with
strong analytical and troubleshooting skills.</li>
<li>Clearly and effectively communicate information to others, providing
them with the answers they needed.</li>
<li>Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction.</li>
<li>Responded to technical support requests from users via phone, email,
chat, or in-person, using skills like communication and problem-solving
to resolve issues. Successfully resolved an average of 82% of all
technical issues on first contact.</li>
<li>Resolved issues related to hardware, software, and networking
problems using knowledge of systems and applications to identify root
causes.</li>
<li>Achieved an exceptional level of performance and quality within just
one month, exceeding expectations that it would take several years to
reach.</li>
one month, exceeding expectations of an average time to reach it being
nearly a year. Successfully maintained a 94% customer satisfaction
rating throughout my tenure.</li>
<li>Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction. Reduced the average response time from
16 minutes to under 5 minutes.</li>
</ul>
<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
2017 - July 2021)</h3>
<h4 id="gerold-moving">Gerold Moving</h4>
<h4 id="gerold-moving-1">Gerold Moving</h4>
<ul>
<li>Provided technical support, including malfunctioning software and
networking issues.</li>
<li>Fixed problems related to computers running the Windows operating
system, as well as with Microsoft Office 365 software and services.</li>
<li>Took apart and put together computer systems to identify and fix
<li>Conducted troubleshooting processes to diagnose and resolve problems
related to software applications, operating systems, and network
connectivity. Successfully resolved an average of 17 technical issues
per week.</li>
<li>Fixed issues regarding computers running Microsoft Windows, as well
as with Microsoft Office 365 software and services.</li>
<li>Disassembled and reassembled computer systems to identify and fix
problems with individual parts or components.</li>
</ul>
<h2 id="other-skills">OTHER SKILLS</h2>
<ul>
<li>Eagle Scout, Software Development, Server Management</li>
<li>Strong Attention To Detail, Communication, Collaboration</li>
</ul>
</body>
</html>

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@ -3,17 +3,18 @@ Gregory Crawford
###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
###### Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure.
EDUCATION
---------
### B.S. in Computer Science (May 2024)
#### Southern Illinois University Edwardsville
- **GPA:** 3.15
- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines.
- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase
- Collaborated with team members to **set project goals and priorities**.
- Mentored junior team members to improve their coding skills and knowledge.
SKILLS
------
@ -28,11 +29,11 @@ PROJECTS
### Server Management (May 2021 - Current)
#### [Personal Website](https://trianta.dev)
- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely.
- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. Managing a fleet of 3 servers, reducing downtime by an average of 40%.
- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort.
- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly.
- Found and fixed technical issues with my software, and created improvements to update and correct it for future use.
- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly.
- Created and put online a website, using **Jenkins** and Dockerfiles to manage the building pipelines and deployment.
### Open-Source Contributions
#### [Github Profile](https://github.com/Trimutex)
@ -43,47 +44,51 @@ PROJECTS
- Collaborated on the launch of new project features, integrating user feedback into design iterations.
- Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand.
- Thoroughly tested software features in an isolated environment before releasing it into wider use.
- Implented three new features consisting of 114 additional lines of C++.
- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code.
### snakeplusplus
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
- Created a fast and efficient game of Snake that can be used by anyone (open-source) using the programming languages C++ and SFML to make it work properly.
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward.
<div style="page-break-after: always"></div>
### trianta.dev
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
- I created, designed, and am still hosting my personal website at `trianta.dev`.
- Showcases some of the open-source projects I've developed using programming languages like JavaScript and Typescript.
- The design and layout of the site were organized and implemented using the HTML and CSS languages.
- Utilized a version control system called Git to manage and track changes in my projects.
- Personally created, designed, and continue to host my personal website at `trianta.dev`.
- Showcases some of the projects I've developed using JavaScript and Typescript.
- The design and layout of the site were organized and implemented using HTML and CSS.
### snakeplusplus
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
- Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
<div style="page-break-after: always"></div>
EXPERIENCE
---------
### System Administrator (September 2024 - Current)
#### Gerold Moving
- Assisted employees in transitioning to modern security practices.
- Implemented a secure password solution for improved security measures.
- Created internal documentation for future recurring issues.
- Updated old systems to new methods to digitize current practices, increasing productivity by 30%.
- Designed and deployed a system for generating and managing complex passwords using principles from industry-leading frameworks like NIST 800-63.
- Developed a centralized knowledge base that housed detailed guides, procedures, and troubleshooting steps for resolving common technical issues. Organized the collected information into structured documents, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
- Managing Windows-based systems and implementing desktop administration best practices.
### Help Desk Level 1 (May 2022 - July 2022)
#### Vinali Staffing
- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills.
- Clearly and effectively communicate information to others, providing them with the answers they needed.
- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction.
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach.
- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. Successfully resolved an average of 82% of all technical issues on first contact.
- Resolved issues related to hardware, software, and networking problems using knowledge of systems and applications to identify root causes.
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations of an average time to reach it being nearly a year. Successfully maintained a 94% customer satisfaction rating throughout my tenure.
- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. Reduced the average response time from 16 minutes to under 5 minutes.
### IT Help Desk (November 2017 - July 2021)
#### Gerold Moving
- Provided technical support, including malfunctioning software and networking issues.
- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
- Took apart and put together computer systems to identify and fix problems with individual parts or components.
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications, operating systems, and network connectivity. Successfully resolved an average of 17 technical issues per week.
- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
OTHER SKILLS
--------
- Eagle Scout, Software Development, Server Management
- Strong Attention To Detail, Communication, Collaboration

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@ -2,22 +2,25 @@ Gregory Crawford
[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure.
EDUCATION
B.S. in Computer Science (May 2024)
Southern Illinois University Edwardsville
- GPA: 3.15
- Participated in team projects as a team lead or contributor to
develop leadership and collaboration skills, such as communicating
effectively with team members, managing project timelines and
resources, and making informed decisions.
- Had hands-on experience with development tools and technologies like
Git , Jenkins , and Docker to automate testing, deployment, and
monitoring of software applications. Successfully implemented a
continuous integration pipeline that reduced build times by 75%.
- Developed proficiency in programming languages such as C, C++,
Python, and JavaScript.
- Took up the role of Team Lead on multiple projects across multiple
courses to meet project deadlines.
- Coordinated the use of Git among team members to ensure all changes
were tracked, reviewed, and properly integrated into the main
codebase
- Collaborated with team members to set project goals and priorities.
- Mentored junior team members to improve their coding skills and
knowledge.
SKILLS
@ -35,6 +38,8 @@ Personal Website
- Caring for and updating several servers that use technologies such
as Docker and Apache to make sure they run smoothly and securely.
Managing a fleet of 3 servers, reducing downtime by an average of
40%.
- Scripts written in Bash that could automatically perform routine
tasks on computers running the Linux operating system, to save time
and effort.
@ -43,9 +48,8 @@ Personal Website
quickly.
- Found and fixed technical issues with my software, and created
improvements to update and correct it for future use.
- Created and put online a website, using Jenkins to help manage the
building process, and Docker to make sure everything works together
properly.
- Created and put online a website, using Jenkins and Dockerfiles to
manage the building pipelines and deployment.
Open-Source Contributions
@ -60,36 +64,33 @@ Github Profile
accepted and added to the system due to new user demand.
- Thoroughly tested software features in an isolated environment
before releasing it into wider use.
- Implented three new features consisting of 114 additional lines of
C++.
- Worked together with the main coding team to make sure the project
met all of the required guidelines and quality standards for writing
code.
snakeplusplus
lab.trianta.dev/Trianta/snakeplusplus
- Created a fast and efficient game of Snake that can be used by
anyone (open-source) using the programming languages C++ and SFML to
make it work properly.
- Utilizes object-oriented programming principles to design and
implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of
CMake which makes compilation simple and straightforward.
trianta.dev
lab.trianta.dev/Trianta/trianta.dev
- I created, designed, and am still hosting my personal website at
trianta.dev.
- Showcases some of the open-source projects I’ve developed using
programming languages like JavaScript and Typescript.
- Personally created, designed, and continue to host my personal
website at trianta.dev.
- Showcases some of the projects I’ve developed using JavaScript and
Typescript.
- The design and layout of the site were organized and implemented
using the HTML and CSS languages.
- Utilized a version control system called Git to manage and track
changes in my projects.
using HTML and CSS.
snakeplusplus
lab.trianta.dev/Trianta/snakeplusplus
- Created a fast and efficient game of Snake using C++ with the SFML
library to display the game.
- Utilizes object-oriented programming principles to design and
implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of
CMake which makes compilation simple and straightforward.
#
EXPERIENCE
@ -97,10 +98,16 @@ System Administrator (September 2024 - Current)
Gerold Moving
- Assisted employees in transitioning to modern security practices.
- Implemented a secure password solution for improved security
measures.
- Created internal documentation for future recurring issues.
- Updated old systems to new methods to digitize current practices,
increasing productivity by 30%.
- Designed and deployed a system for generating and managing complex
passwords using principles from industry-leading frameworks like
NIST 800-63.
- Developed a centralized knowledge base that housed detailed guides,
procedures, and troubleshooting steps for resolving common technical
issues. Organized the collected information into structured
documents, including step-by-step instructions and relevant
screenshots, to facilitate easy access and understanding.
- Managing Windows-based systems and implementing desktop
administration best practices.
@ -108,15 +115,20 @@ Help Desk Level 1 (May 2022 - July 2022)
Vinali Staffing
- Responded to and resolved a high volume of technical issues with
strong analytical and troubleshooting skills.
- Clearly and effectively communicate information to others, providing
them with the answers they needed.
- Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction.
- Responded to technical support requests from users via phone, email,
chat, or in-person, using skills like communication and
problem-solving to resolve issues. Successfully resolved an average
of 82% of all technical issues on first contact.
- Resolved issues related to hardware, software, and networking
problems using knowledge of systems and applications to identify
root causes.
- Achieved an exceptional level of performance and quality within just
one month, exceeding expectations that it would take several years
to reach.
one month, exceeding expectations of an average time to reach it
being nearly a year. Successfully maintained a 94% customer
satisfaction rating throughout my tenure.
- Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction. Reduced the average response time
from 16 minutes to under 5 minutes.
IT Help Desk (November 2017 - July 2021)
@ -124,7 +136,16 @@ Gerold Moving
- Provided technical support, including malfunctioning software and
networking issues.
- Fixed problems related to computers running the Windows operating
system, as well as with Microsoft Office 365 software and services.
- Took apart and put together computer systems to identify and fix
- Conducted troubleshooting processes to diagnose and resolve problems
related to software applications, operating systems, and network
connectivity. Successfully resolved an average of 17 technical
issues per week.
- Fixed issues regarding computers running Microsoft Windows, as well
as with Microsoft Office 365 software and services.
- Disassembled and reassembled computer systems to identify and fix
problems with individual parts or components.
OTHER SKILLS
- Eagle Scout, Software Development, Server Management
- Strong Attention To Detail, Communication, Collaboration