diff --git a/about/resume.docx b/about/resume.docx index 8cfa183..9e1f3b0 100644 Binary files a/about/resume.docx and b/about/resume.docx differ diff --git a/about/resume.html b/about/resume.html index 1831c51..e3d3193 100644 --- a/about/resume.html +++ b/about/resume.html @@ -23,9 +23,6 @@ .display.math{display: block; text-align: center; margin: 0.5rem auto;} -

Gregory Crawford

@@ -33,24 +30,30 @@ id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +
Highly +motivated and detail-oriented technology generalist with the ability to +excel in any role using excellent communication, problem-solving skills, +and a strong ability to work under pressure.

EDUCATION

B.S. in Computer Science (May 2024)

Southern Illinois University Edwardsville

SKILLS

+

trianta.dev

+

lab.trianta.dev/Trianta/trianta.dev

+

snakeplusplus

lab.trianta.dev/Trianta/snakeplusplus

+#
-

trianta.dev

-

lab.trianta.dev/Trianta/trianta.dev

-

EXPERIENCE

System Administrator (September 2024 - Current)

Gerold Moving

@@ -151,26 +156,40 @@ administration best practices. 2022 - July 2022)

Vinali Staffing

IT Help Desk (November 2017 - July 2021)

-

Gerold Moving

+

Gerold Moving

+

OTHER SKILLS

+ diff --git a/about/resume.md b/about/resume.md index 8095bec..ff6750b 100644 --- a/about/resume.md +++ b/about/resume.md @@ -3,17 +3,18 @@ Gregory Crawford ###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +###### Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure. + EDUCATION --------- ### B.S. in Computer Science (May 2024) #### Southern Illinois University Edwardsville +- **GPA:** 3.15 +- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions. +- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%. - Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**. -- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines. -- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase -- Collaborated with team members to **set project goals and priorities**. -- Mentored junior team members to improve their coding skills and knowledge. SKILLS ------ @@ -28,11 +29,11 @@ PROJECTS ### Server Management (May 2021 - Current) #### [Personal Website](https://trianta.dev) -- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. +- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. Managing a fleet of 3 servers, reducing downtime by an average of 40%. - Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort. - **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly. - Found and fixed technical issues with my software, and created improvements to update and correct it for future use. -- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly. +- Created and put online a website, using **Jenkins** and Dockerfiles to manage the building pipelines and deployment. ### Open-Source Contributions #### [Github Profile](https://github.com/Trimutex) @@ -43,47 +44,51 @@ PROJECTS - Collaborated on the launch of new project features, integrating user feedback into design iterations. - Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand. - Thoroughly tested software features in an isolated environment before releasing it into wider use. -- Implented three new features consisting of 114 additional lines of C++. - Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code. -### snakeplusplus -#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus) - -- Created a fast and efficient game of Snake that can be used by anyone (open-source) using the programming languages C++ and SFML to make it work properly. -- Utilizes **object-oriented programming** principles to design and implement a modular architecture. -- Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward. - -
- ### trianta.dev #### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev) -- I created, designed, and am still hosting my personal website at `trianta.dev`. -- Showcases some of the open-source projects I've developed using programming languages like JavaScript and Typescript. -- The design and layout of the site were organized and implemented using the HTML and CSS languages. -- Utilized a version control system called Git to manage and track changes in my projects. +- Personally created, designed, and continue to host my personal website at `trianta.dev`. +- Showcases some of the projects I've developed using JavaScript and Typescript. +- The design and layout of the site were organized and implemented using HTML and CSS. + +### snakeplusplus +#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus) + +- Created a fast and efficient game of Snake using C++ with the SFML library to display the game. +- Utilizes **object-oriented programming** principles to design and implement a modular architecture. +- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward. + +
EXPERIENCE --------- ### System Administrator (September 2024 - Current) #### Gerold Moving -- Assisted employees in transitioning to modern security practices. -- Implemented a secure password solution for improved security measures. -- Created internal documentation for future recurring issues. +- Updated old systems to new methods to digitize current practices, increasing productivity by 30%. +- Designed and deployed a system for generating and managing complex passwords using principles from industry-leading frameworks like NIST 800-63. +- Developed a centralized knowledge base that housed detailed guides, procedures, and troubleshooting steps for resolving common technical issues. Organized the collected information into structured documents, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding. - Managing Windows-based systems and implementing desktop administration best practices. ### Help Desk Level 1 (May 2022 - July 2022) #### Vinali Staffing -- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills. -- Clearly and effectively communicate information to others, providing them with the answers they needed. -- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. -- Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach. +- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. Successfully resolved an average of 82% of all technical issues on first contact. +- Resolved issues related to hardware, software, and networking problems using knowledge of systems and applications to identify root causes. +- Achieved an exceptional level of performance and quality within just one month, exceeding expectations of an average time to reach it being nearly a year. Successfully maintained a 94% customer satisfaction rating throughout my tenure. +- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. Reduced the average response time from 16 minutes to under 5 minutes. ### IT Help Desk (November 2017 - July 2021) #### Gerold Moving - Provided technical support, including malfunctioning software and networking issues. -- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services. -- Took apart and put together computer systems to identify and fix problems with individual parts or components. +- Conducted troubleshooting processes to diagnose and resolve problems related to software applications, operating systems, and network connectivity. Successfully resolved an average of 17 technical issues per week. +- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services. +- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components. + +OTHER SKILLS +-------- +- Eagle Scout, Software Development, Server Management +- Strong Attention To Detail, Communication, Collaboration diff --git a/about/resume.pdf b/about/resume.pdf index 4684a6e..e1271b9 100644 Binary files a/about/resume.pdf and b/about/resume.pdf differ diff --git a/about/resume.txt b/about/resume.txt index a0d9bd1..0ff599e 100644 --- a/about/resume.txt +++ b/about/resume.txt @@ -2,22 +2,25 @@ Gregory Crawford [ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure. + EDUCATION B.S. in Computer Science (May 2024) Southern Illinois University Edwardsville +- GPA: 3.15 +- Participated in team projects as a team lead or contributor to + develop leadership and collaboration skills, such as communicating + effectively with team members, managing project timelines and + resources, and making informed decisions. +- Had hands-on experience with development tools and technologies like + Git , Jenkins , and Docker to automate testing, deployment, and + monitoring of software applications. Successfully implemented a + continuous integration pipeline that reduced build times by 75%. - Developed proficiency in programming languages such as C, C++, Python, and JavaScript. -- Took up the role of Team Lead on multiple projects across multiple - courses to meet project deadlines. -- Coordinated the use of Git among team members to ensure all changes - were tracked, reviewed, and properly integrated into the main - codebase -- Collaborated with team members to set project goals and priorities. -- Mentored junior team members to improve their coding skills and - knowledge. SKILLS @@ -35,6 +38,8 @@ Personal Website - Caring for and updating several servers that use technologies such as Docker and Apache to make sure they run smoothly and securely. + Managing a fleet of 3 servers, reducing downtime by an average of + 40%. - Scripts written in Bash that could automatically perform routine tasks on computers running the Linux operating system, to save time and effort. @@ -43,9 +48,8 @@ Personal Website quickly. - Found and fixed technical issues with my software, and created improvements to update and correct it for future use. -- Created and put online a website, using Jenkins to help manage the - building process, and Docker to make sure everything works together - properly. +- Created and put online a website, using Jenkins and Dockerfiles to + manage the building pipelines and deployment. Open-Source Contributions @@ -60,36 +64,33 @@ Github Profile accepted and added to the system due to new user demand. - Thoroughly tested software features in an isolated environment before releasing it into wider use. -- Implented three new features consisting of 114 additional lines of - C++. - Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code. -snakeplusplus - -lab.trianta.dev/Trianta/snakeplusplus - -- Created a fast and efficient game of Snake that can be used by - anyone (open-source) using the programming languages C++ and SFML to - make it work properly. -- Utilizes object-oriented programming principles to design and - implement a modular architecture. -- Easily built and used on any computer system, thanks to the use of - CMake which makes compilation simple and straightforward. - trianta.dev lab.trianta.dev/Trianta/trianta.dev -- I created, designed, and am still hosting my personal website at - trianta.dev. -- Showcases some of the open-source projects I’ve developed using - programming languages like JavaScript and Typescript. +- Personally created, designed, and continue to host my personal + website at trianta.dev. +- Showcases some of the projects I’ve developed using JavaScript and + Typescript. - The design and layout of the site were organized and implemented - using the HTML and CSS languages. -- Utilized a version control system called Git to manage and track - changes in my projects. + using HTML and CSS. + +snakeplusplus + +lab.trianta.dev/Trianta/snakeplusplus + +- Created a fast and efficient game of Snake using C++ with the SFML + library to display the game. +- Utilizes object-oriented programming principles to design and + implement a modular architecture. +- Easily built and used on any computer system, thanks to the use of + CMake which makes compilation simple and straightforward. + +# EXPERIENCE @@ -97,10 +98,16 @@ System Administrator (September 2024 - Current) Gerold Moving -- Assisted employees in transitioning to modern security practices. -- Implemented a secure password solution for improved security - measures. -- Created internal documentation for future recurring issues. +- Updated old systems to new methods to digitize current practices, + increasing productivity by 30%. +- Designed and deployed a system for generating and managing complex + passwords using principles from industry-leading frameworks like + NIST 800-63. +- Developed a centralized knowledge base that housed detailed guides, + procedures, and troubleshooting steps for resolving common technical + issues. Organized the collected information into structured + documents, including step-by-step instructions and relevant + screenshots, to facilitate easy access and understanding. - Managing Windows-based systems and implementing desktop administration best practices. @@ -108,15 +115,20 @@ Help Desk Level 1 (May 2022 - July 2022) Vinali Staffing -- Responded to and resolved a high volume of technical issues with - strong analytical and troubleshooting skills. -- Clearly and effectively communicate information to others, providing - them with the answers they needed. -- Escalated complex technical issues, resulting in timely resolution - and improved user satisfaction. +- Responded to technical support requests from users via phone, email, + chat, or in-person, using skills like communication and + problem-solving to resolve issues. Successfully resolved an average + of 82% of all technical issues on first contact. +- Resolved issues related to hardware, software, and networking + problems using knowledge of systems and applications to identify + root causes. - Achieved an exceptional level of performance and quality within just - one month, exceeding expectations that it would take several years - to reach. + one month, exceeding expectations of an average time to reach it + being nearly a year. Successfully maintained a 94% customer + satisfaction rating throughout my tenure. +- Escalated complex technical issues, resulting in timely resolution + and improved user satisfaction. Reduced the average response time + from 16 minutes to under 5 minutes. IT Help Desk (November 2017 - July 2021) @@ -124,7 +136,16 @@ Gerold Moving - Provided technical support, including malfunctioning software and networking issues. -- Fixed problems related to computers running the Windows operating - system, as well as with Microsoft Office 365 software and services. -- Took apart and put together computer systems to identify and fix +- Conducted troubleshooting processes to diagnose and resolve problems + related to software applications, operating systems, and network + connectivity. Successfully resolved an average of 17 technical + issues per week. +- Fixed issues regarding computers running Microsoft Windows, as well + as with Microsoft Office 365 software and services. +- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components. + +OTHER SKILLS + +- Eagle Scout, Software Development, Server Management +- Strong Attention To Detail, Communication, Collaboration