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|
||||
/* Whole document */
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||||
body {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 1rem;
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||||
color: #4c4f69;
|
||||
font-size: 0.8rem;
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||||
color: black;
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line-height: 1.5;
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||||
width: 800px;
|
||||
margin-inline: auto;
|
||||
@ -18,8 +18,7 @@ body {
|
||||
|
||||
/* Title of the resume */
|
||||
h1 {
|
||||
color: #df8e1d;
|
||||
font-size: 2.1rem;
|
||||
font-size: 1.6rem;
|
||||
text-align: center;
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||||
margin-top: 0px;
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||||
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|
||||
@ -27,29 +26,26 @@ h1 {
|
||||
|
||||
/* Titles of categories */
|
||||
h2 {
|
||||
color: #df8e1d;
|
||||
font-size: 1.6rem;
|
||||
font-size: 1.4rem;
|
||||
margin-top: 0;
|
||||
margin-bottom: 0.5rem;
|
||||
border-bottom: 1px solid black;
|
||||
}
|
||||
|
||||
h3 {
|
||||
color: #dc8a78;
|
||||
font-size: 1.3rem;
|
||||
font-size: 1.2rem;
|
||||
margin-top: 0;
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||||
margin-bottom: 0;
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||||
}
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||||
|
||||
h4 {
|
||||
color: #8c8fa1;
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||||
font-size: 1.1rem;
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||||
font-size: 1.0rem;
|
||||
margin-top: 0;
|
||||
margin-bottom: 0.5rem;
|
||||
}
|
||||
|
||||
h6 {
|
||||
font-size: 0.9rem;
|
||||
font-size: 0.7rem;
|
||||
text-align: center;
|
||||
margin: 0;
|
||||
padding-bottom: 9px;
|
||||
@ -75,6 +71,7 @@ a {
|
||||
text-decoration: none;
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||||
color: #1e66f5;
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||||
}
|
||||
|
||||
a:hover, a:active {
|
||||
background-color: #7287fd;
|
||||
color: #FFFFFF;
|
||||
@ -84,7 +81,7 @@ a:hover, a:active {
|
||||
|
||||
/* Horizontal separators */
|
||||
hr {
|
||||
color: #A6A6A6;
|
||||
color: black;
|
||||
}
|
||||
|
||||
/* List spacing */
|
||||
|
@ -39,41 +39,127 @@ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
|
||||
<h4 id="southern-illinois-university-edwardsville">Southern Illinois
|
||||
University Edwardsville</h4>
|
||||
<ul>
|
||||
<li><strong>Relevant Courses:</strong> Networks and Data Communications,
|
||||
Database and Web System Development, and Operating Systems</li>
|
||||
<li>Developed proficiency in programming languages such as
|
||||
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
|
||||
<strong>JavaScript</strong>.</li>
|
||||
<li>Took up the role of <strong>Team Lead</strong> on multiple projects
|
||||
across multiple courses to meet project deadlines.</li>
|
||||
<li>Coordinated the use of <strong>Git</strong> among team members to
|
||||
ensure all changes were tracked, reviewed, and properly integrated into
|
||||
the main codebase</li>
|
||||
<li>Collaborated with team members to <strong>set project goals and
|
||||
priorities</strong>.</li>
|
||||
<li>Mentored junior team members to improve their coding skills and
|
||||
knowledge.</li>
|
||||
</ul>
|
||||
<h2 id="skills">SKILLS</h2>
|
||||
<ul>
|
||||
<li><p><strong>Programming:</strong> C++, C, Bash, Python, SQL,
|
||||
JavaScript, Rust, HTML</p></li>
|
||||
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, CertBot,
|
||||
Wireshark, Nmap, VPN, Wireguard, MySQL, MariaDB, VirtualBox</p></li>
|
||||
<li><p><strong>Operating Systems:</strong> Ubuntu, Debian, Arch, Linux,
|
||||
Windows, Security Onion</p></li>
|
||||
JavaScript, HTML, CSS</p></li>
|
||||
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins, MySQL,
|
||||
MariaDB, VirtualBox</p></li>
|
||||
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
|
||||
Debian, Arch</p></li>
|
||||
</ul>
|
||||
<h2 id="projects">PROJECTS</h2>
|
||||
<h3 id="server-management-may-2021---current">Server Management (May
|
||||
2021 - Current)</h3>
|
||||
<h4 id="personal-website"><a href="https://trianta.dev">Personal
|
||||
Website</a></h4>
|
||||
<ul>
|
||||
<li>Caring for and updating several servers that use technologies such
|
||||
as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
|
||||
run smoothly and securely.</li>
|
||||
<li>Scripts written in <strong>Bash</strong> that could
|
||||
<strong>automatically perform routine tasks</strong> on computers
|
||||
running the Linux operating system, to save time and effort.</li>
|
||||
<li><strong>Used logging tools</strong> to keep track of how the system
|
||||
was working, which helped me identify and solve any problems that came
|
||||
up more quickly.</li>
|
||||
<li>Found and fixed technical issues with my software, and created
|
||||
improvements to update and correct it for future use.</li>
|
||||
<li>Created and put online a website, using <strong>Jenkins</strong> to
|
||||
help manage the building process, and Docker to make sure everything
|
||||
works together properly.</li>
|
||||
</ul>
|
||||
<h3 id="open-source-contributions">Open-Source Contributions</h3>
|
||||
<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
|
||||
Profile</a></h4>
|
||||
<ul>
|
||||
<li>Pull Requests: [ <a
|
||||
href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
|
||||
] . [ <a
|
||||
href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
|
||||
] . [ <a
|
||||
href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
|
||||
]</li>
|
||||
<li>Collaborated on the launch of new project features, integrating user
|
||||
feedback into design iterations.</li>
|
||||
<li>Revived an old project request that had been stuck in limbo for over
|
||||
a year by updating and recreating it, and it was successfully accepted
|
||||
and added to the system due to new user demand.</li>
|
||||
<li>Thoroughly tested software features in an isolated environment
|
||||
before releasing it into wider use.</li>
|
||||
<li>Implented three new features consisting of 114 additional lines of
|
||||
C++.</li>
|
||||
<li>Worked together with the main coding team to make sure the project
|
||||
met all of the required guidelines and quality standards for writing
|
||||
code.</li>
|
||||
</ul>
|
||||
<h3 id="snakeplusplus">snakeplusplus</h3>
|
||||
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
|
||||
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
|
||||
<ul>
|
||||
<li>Created a fast and efficient game of Snake that can be used by
|
||||
anyone (open-source) using the programming languages C++ and SFML to
|
||||
make it work properly.</li>
|
||||
<li>Utilizes <strong>object-oriented programming</strong> principles to
|
||||
design and implement a modular architecture.</li>
|
||||
<li>Easily built and used on any computer system, thanks to the use of
|
||||
CMake which makes compilation simple and straightforward.</li>
|
||||
</ul>
|
||||
<div style="page-break-after: always">
|
||||
|
||||
</div>
|
||||
<h3 id="trianta.dev">trianta.dev</h3>
|
||||
<h4 id="lab.trianta.devtriantatrianta.dev"><a
|
||||
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
|
||||
<ul>
|
||||
<li>I created, designed, and am still hosting my personal website at
|
||||
<code>trianta.dev</code>.</li>
|
||||
<li>Showcases some of the open-source projects I’ve developed using
|
||||
programming languages like JavaScript and Typescript.</li>
|
||||
<li>The design and layout of the site were organized and implemented
|
||||
using the HTML and CSS languages.</li>
|
||||
<li>Utilized a version control system called Git to manage and track
|
||||
changes in my projects.</li>
|
||||
</ul>
|
||||
<h2 id="experience">EXPERIENCE</h2>
|
||||
<h3 id="server-administrator-may-2021---current">Server Administrator
|
||||
(May 2021 - Current)</h3>
|
||||
<h4 id="self-employed">Self-employed</h4>
|
||||
<h3 id="system-administrator-september-2024---current">System
|
||||
Administrator (September 2024 - Current)</h3>
|
||||
<h4 id="gerold-moving">Gerold Moving</h4>
|
||||
<ul>
|
||||
<li><strong>Maintain</strong> and upgrade <strong>multiple
|
||||
servers</strong> running Docker, Apache, and other technologies.</li>
|
||||
<li>Conduct weekly server maintenance tasks, such as
|
||||
<strong>upgrades</strong> and <strong>patch management</strong> on
|
||||
<strong>Linux servers</strong>.</li>
|
||||
<li>Independently <strong>research new technology</strong> outside of
|
||||
current implementations <strong>for improvements</strong>.</li>
|
||||
<li>Assisted employees in transitioning to modern security
|
||||
practices.</li>
|
||||
<li>Implemented a secure password solution for improved security
|
||||
measures.</li>
|
||||
<li>Created internal documentation for future recurring issues.</li>
|
||||
<li>Managing Windows-based systems and implementing desktop
|
||||
administration best practices.</li>
|
||||
</ul>
|
||||
<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
|
||||
2022 - July 2022)</h3>
|
||||
<h4 id="vinali-staffing">Vinali Staffing</h4>
|
||||
<ul>
|
||||
<li>Resolved technical issues with strong analytical and troubleshooting
|
||||
skills.</li>
|
||||
<li>Utilized strong <strong>communication skills</strong> to provide
|
||||
users with <strong>detailed solutions</strong>.</li>
|
||||
<li>Collaborated with IT team members to resolve complex issues and
|
||||
escalate as needed.</li>
|
||||
<li>Responded to and resolved a high volume of technical issues with
|
||||
strong analytical and troubleshooting skills.</li>
|
||||
<li>Clearly and effectively communicate information to others, providing
|
||||
them with the answers they needed.</li>
|
||||
<li>Escalated complex technical issues, resulting in timely resolution
|
||||
and improved user satisfaction.</li>
|
||||
<li>Achieved an exceptional level of performance and quality within just
|
||||
one month, exceeding expectations that it would take several years to
|
||||
reach.</li>
|
||||
</ul>
|
||||
<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
|
||||
2017 - July 2021)</h3>
|
||||
@ -81,24 +167,10 @@ escalate as needed.</li>
|
||||
<ul>
|
||||
<li>Provided technical support, including malfunctioning software and
|
||||
networking issues.</li>
|
||||
<li>Assembled and disassembled computers to solve component issues.</li>
|
||||
</ul>
|
||||
<h2 id="projects">PROJECTS</h2>
|
||||
<h3 id="snakeplusplus">Snakeplusplus</h3>
|
||||
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
|
||||
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
|
||||
<ul>
|
||||
<li>Developed Snake using <strong>C++</strong> with a focus on
|
||||
maintainable code.</li>
|
||||
<li>Uses the SFML library to display the game.</li>
|
||||
<li>Easy compilation on any platform using <strong>CMake</strong>.</li>
|
||||
</ul>
|
||||
<h2 id="other-skills">OTHER SKILLS</h2>
|
||||
<ul>
|
||||
<li>Eagle Scout, Software Development, Open-Source Contributor, Unit
|
||||
Testing, Data Structures</li>
|
||||
<li>Strong Attention To Detail, Dedicated, DNS, DHCP, VLANs, Computer
|
||||
Proficiency, SSHFS</li>
|
||||
<li>Fixed problems related to computers running the Windows operating
|
||||
system, as well as with Microsoft Office 365 software and services.</li>
|
||||
<li>Took apart and put together computer systems to identify and fix
|
||||
problems with individual parts or components.</li>
|
||||
</ul>
|
||||
</body>
|
||||
</html>
|
||||
|
@ -9,48 +9,81 @@ EDUCATION
|
||||
### B.S. in Computer Science (May 2024)
|
||||
#### Southern Illinois University Edwardsville
|
||||
|
||||
- **Relevant Courses:** Networks and Data Communications, Database and Web System Development, and Operating Systems
|
||||
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
||||
- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines.
|
||||
- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase
|
||||
- Collaborated with team members to **set project goals and priorities**.
|
||||
- Mentored junior team members to improve their coding skills and knowledge.
|
||||
|
||||
SKILLS
|
||||
------
|
||||
- **Programming:** C++, C, Bash, Python, SQL, JavaScript, Rust, HTML
|
||||
- **Programming:** C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
|
||||
|
||||
- **Tools:** SSH, Git, Apache, Docker, CertBot, Wireshark, Nmap, VPN, Wireguard, MySQL, MariaDB, VirtualBox
|
||||
- **Tools:** SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
|
||||
|
||||
- **Operating Systems:** Ubuntu, Debian, Arch, Linux, Windows, Security Onion
|
||||
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
PROJECTS
|
||||
--------
|
||||
### Server Management (May 2021 - Current)
|
||||
#### [Personal Website](https://trianta.dev)
|
||||
|
||||
- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely.
|
||||
- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort.
|
||||
- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly.
|
||||
- Found and fixed technical issues with my software, and created improvements to update and correct it for future use.
|
||||
- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly.
|
||||
|
||||
### Open-Source Contributions
|
||||
#### [Github Profile](https://github.com/Trimutex)
|
||||
|
||||
- Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
|
||||
[ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
|
||||
[ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
|
||||
- Collaborated on the launch of new project features, integrating user feedback into design iterations.
|
||||
- Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand.
|
||||
- Thoroughly tested software features in an isolated environment before releasing it into wider use.
|
||||
- Implented three new features consisting of 114 additional lines of C++.
|
||||
- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code.
|
||||
|
||||
### snakeplusplus
|
||||
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
|
||||
|
||||
- Created a fast and efficient game of Snake that can be used by anyone (open-source) using the programming languages C++ and SFML to make it work properly.
|
||||
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
|
||||
- Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward.
|
||||
|
||||
<div style="page-break-after: always"></div>
|
||||
|
||||
### trianta.dev
|
||||
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
|
||||
|
||||
- I created, designed, and am still hosting my personal website at `trianta.dev`.
|
||||
- Showcases some of the open-source projects I've developed using programming languages like JavaScript and Typescript.
|
||||
- The design and layout of the site were organized and implemented using the HTML and CSS languages.
|
||||
- Utilized a version control system called Git to manage and track changes in my projects.
|
||||
|
||||
EXPERIENCE
|
||||
---------
|
||||
### Server Administrator (May 2021 - Current)
|
||||
#### Self-employed
|
||||
### System Administrator (September 2024 - Current)
|
||||
#### Gerold Moving
|
||||
|
||||
- **Maintain** and upgrade **multiple servers** running Docker, Apache, and other technologies.
|
||||
- Conduct weekly server maintenance tasks, such as **upgrades** and **patch management** on **Linux servers**.
|
||||
- Independently **research new technology** outside of current implementations **for improvements**.
|
||||
- Assisted employees in transitioning to modern security practices.
|
||||
- Implemented a secure password solution for improved security measures.
|
||||
- Created internal documentation for future recurring issues.
|
||||
- Managing Windows-based systems and implementing desktop administration best practices.
|
||||
|
||||
### Help Desk Level 1 (May 2022 - July 2022)
|
||||
#### Vinali Staffing
|
||||
|
||||
- Resolved technical issues with strong analytical and troubleshooting skills.
|
||||
- Utilized strong **communication skills** to provide users with **detailed solutions**.
|
||||
- Collaborated with IT team members to resolve complex issues and escalate as needed.
|
||||
- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills.
|
||||
- Clearly and effectively communicate information to others, providing them with the answers they needed.
|
||||
- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction.
|
||||
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach.
|
||||
|
||||
### IT Help Desk (November 2017 - July 2021)
|
||||
#### Gerold Moving
|
||||
|
||||
- Provided technical support, including malfunctioning software and networking issues.
|
||||
- Assembled and disassembled computers to solve component issues.
|
||||
|
||||
PROJECTS
|
||||
--------
|
||||
### Snakeplusplus
|
||||
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
|
||||
|
||||
- Developed Snake using **C++** with a focus on maintainable code.
|
||||
- Uses the SFML library to display the game.
|
||||
- Easy compilation on any platform using **CMake**.
|
||||
|
||||
OTHER SKILLS
|
||||
--------
|
||||
- Eagle Scout, Software Development, Open-Source Contributor, Unit Testing, Data Structures
|
||||
- Strong Attention To Detail, Dedicated, DNS, DHCP, VLANs, Computer Proficiency, SSHFS
|
||||
- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
|
||||
- Took apart and put together computer systems to identify and fix problems with individual parts or components.
|
||||
|
137
about/resume.txt
137
about/resume.txt
@ -8,42 +8,115 @@ B.S. in Computer Science (May 2024)
|
||||
|
||||
Southern Illinois University Edwardsville
|
||||
|
||||
- Relevant Courses: Networks and Data Communications, Database and Web
|
||||
System Development, and Operating Systems
|
||||
- Developed proficiency in programming languages such as C, C++,
|
||||
Python, and JavaScript.
|
||||
- Took up the role of Team Lead on multiple projects across multiple
|
||||
courses to meet project deadlines.
|
||||
- Coordinated the use of Git among team members to ensure all changes
|
||||
were tracked, reviewed, and properly integrated into the main
|
||||
codebase
|
||||
- Collaborated with team members to set project goals and priorities.
|
||||
- Mentored junior team members to improve their coding skills and
|
||||
knowledge.
|
||||
|
||||
SKILLS
|
||||
|
||||
- Programming: C++, C, Bash, Python, SQL, JavaScript, Rust, HTML
|
||||
- Programming: C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
|
||||
|
||||
- Tools: SSH, Git, Apache, Docker, CertBot, Wireshark, Nmap, VPN,
|
||||
Wireguard, MySQL, MariaDB, VirtualBox
|
||||
- Tools: SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
|
||||
|
||||
- Operating Systems: Ubuntu, Debian, Arch, Linux, Windows, Security
|
||||
Onion
|
||||
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
PROJECTS
|
||||
|
||||
Server Management (May 2021 - Current)
|
||||
|
||||
Personal Website
|
||||
|
||||
- Caring for and updating several servers that use technologies such
|
||||
as Docker and Apache to make sure they run smoothly and securely.
|
||||
- Scripts written in Bash that could automatically perform routine
|
||||
tasks on computers running the Linux operating system, to save time
|
||||
and effort.
|
||||
- Used logging tools to keep track of how the system was working,
|
||||
which helped me identify and solve any problems that came up more
|
||||
quickly.
|
||||
- Found and fixed technical issues with my software, and created
|
||||
improvements to update and correct it for future use.
|
||||
- Created and put online a website, using Jenkins to help manage the
|
||||
building process, and Docker to make sure everything works together
|
||||
properly.
|
||||
|
||||
Open-Source Contributions
|
||||
|
||||
Github Profile
|
||||
|
||||
- Pull Requests: [ hyprwm/Hyprland#7683 ] . [ hyprwm/Hyprland#7575 ] .
|
||||
[ hyprwm/Hyprland#7633 ]
|
||||
- Collaborated on the launch of new project features, integrating user
|
||||
feedback into design iterations.
|
||||
- Revived an old project request that had been stuck in limbo for over
|
||||
a year by updating and recreating it, and it was successfully
|
||||
accepted and added to the system due to new user demand.
|
||||
- Thoroughly tested software features in an isolated environment
|
||||
before releasing it into wider use.
|
||||
- Implented three new features consisting of 114 additional lines of
|
||||
C++.
|
||||
- Worked together with the main coding team to make sure the project
|
||||
met all of the required guidelines and quality standards for writing
|
||||
code.
|
||||
|
||||
snakeplusplus
|
||||
|
||||
lab.trianta.dev/Trianta/snakeplusplus
|
||||
|
||||
- Created a fast and efficient game of Snake that can be used by
|
||||
anyone (open-source) using the programming languages C++ and SFML to
|
||||
make it work properly.
|
||||
- Utilizes object-oriented programming principles to design and
|
||||
implement a modular architecture.
|
||||
- Easily built and used on any computer system, thanks to the use of
|
||||
CMake which makes compilation simple and straightforward.
|
||||
|
||||
trianta.dev
|
||||
|
||||
lab.trianta.dev/Trianta/trianta.dev
|
||||
|
||||
- I created, designed, and am still hosting my personal website at
|
||||
trianta.dev.
|
||||
- Showcases some of the open-source projects I’ve developed using
|
||||
programming languages like JavaScript and Typescript.
|
||||
- The design and layout of the site were organized and implemented
|
||||
using the HTML and CSS languages.
|
||||
- Utilized a version control system called Git to manage and track
|
||||
changes in my projects.
|
||||
|
||||
EXPERIENCE
|
||||
|
||||
Server Administrator (May 2021 - Current)
|
||||
System Administrator (September 2024 - Current)
|
||||
|
||||
Self-employed
|
||||
Gerold Moving
|
||||
|
||||
- Maintain and upgrade multiple servers running Docker, Apache, and
|
||||
other technologies.
|
||||
- Conduct weekly server maintenance tasks, such as upgrades and patch
|
||||
management on Linux servers.
|
||||
- Independently research new technology outside of current
|
||||
implementations for improvements.
|
||||
- Assisted employees in transitioning to modern security practices.
|
||||
- Implemented a secure password solution for improved security
|
||||
measures.
|
||||
- Created internal documentation for future recurring issues.
|
||||
- Managing Windows-based systems and implementing desktop
|
||||
administration best practices.
|
||||
|
||||
Help Desk Level 1 (May 2022 - July 2022)
|
||||
|
||||
Vinali Staffing
|
||||
|
||||
- Resolved technical issues with strong analytical and troubleshooting
|
||||
skills.
|
||||
- Utilized strong communication skills to provide users with detailed
|
||||
solutions.
|
||||
- Collaborated with IT team members to resolve complex issues and
|
||||
escalate as needed.
|
||||
- Responded to and resolved a high volume of technical issues with
|
||||
strong analytical and troubleshooting skills.
|
||||
- Clearly and effectively communicate information to others, providing
|
||||
them with the answers they needed.
|
||||
- Escalated complex technical issues, resulting in timely resolution
|
||||
and improved user satisfaction.
|
||||
- Achieved an exceptional level of performance and quality within just
|
||||
one month, exceeding expectations that it would take several years
|
||||
to reach.
|
||||
|
||||
IT Help Desk (November 2017 - July 2021)
|
||||
|
||||
@ -51,21 +124,7 @@ Gerold Moving
|
||||
|
||||
- Provided technical support, including malfunctioning software and
|
||||
networking issues.
|
||||
- Assembled and disassembled computers to solve component issues.
|
||||
|
||||
PROJECTS
|
||||
|
||||
Snakeplusplus
|
||||
|
||||
lab.trianta.dev/Trianta/snakeplusplus
|
||||
|
||||
- Developed Snake using C++ with a focus on maintainable code.
|
||||
- Uses the SFML library to display the game.
|
||||
- Easy compilation on any platform using CMake.
|
||||
|
||||
OTHER SKILLS
|
||||
|
||||
- Eagle Scout, Software Development, Open-Source Contributor, Unit
|
||||
Testing, Data Structures
|
||||
- Strong Attention To Detail, Dedicated, DNS, DHCP, VLANs, Computer
|
||||
Proficiency, SSHFS
|
||||
- Fixed problems related to computers running the Windows operating
|
||||
system, as well as with Microsoft Office 365 software and services.
|
||||
- Took apart and put together computer systems to identify and fix
|
||||
problems with individual parts or components.
|
||||
|
Loading…
Reference in New Issue
Block a user