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Trianta
2024-11-25 13:29:41 -06:00
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@@ -46,8 +46,8 @@ Word and Excel, to help improve productivity and efficiency.</li>
<li>Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.</li>
</ul>
<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
2022 - July 2022)</h3>
<h3 id="help-desk-may-2022---july-2022">Help Desk (May 2022 - July
2022)</h3>
<h4 id="vinali-staffing">Vinali Staffing</h4>
<ul>
<li>Handled technical support requests from users via phone, email, or
@@ -64,6 +64,43 @@ reach it being nearly a year.</li>
throughout my tenure and reduced my average conclusion time from 16
minutes to under 5 minutes.</li>
</ul>
<h3 id="mover-november-2017---july-2021">Mover (November 2017 - July
2021)</h3>
<h4 id="gerold-moving-1">Gerold Moving</h4>
<ul>
<li>Moved heavy furniture and boxes from one location to another, often
working in physically demanding conditions and adapting to changing
situations.</li>
<li>Worked as part of a team to complete moves efficiently,
communicating effectively with colleagues to coordinate tasks and meet
deadlines.</li>
<li>Handled fragile or sensitive items with care, taking extra
precautions to prevent damage and ensuring that they arrived at the new
location in good condition.</li>
<li>Provided excellent customer service by listening to clients’
concerns, addressing their issues promptly and professionally, and
resolving problems in a fair and courteous manner.</li>
<li>Experience setting up or installing electronic equipment, including
TVs, computers, and other devices.</li>
</ul>
<h2 id="education">EDUCATION</h2>
<h3
id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
of Science in Computer Science (Completed: May 2024)</h3>
<h4 id="southern-illinois-university-edwardsville">Southern Illinois
University Edwardsville</h4>
<ul>
<li>Digitized old systems to new faster methods that allowed the
employee to spend less time per document, increasing productivity by
30%.</li>
<li>Organized a centralized knowledge base that collects information for
common technical issues, including step-by-step instructions and
relevant screenshots, to facilitate easy access and understanding.</li>
<li>Provided guidance on using Microsoft Office applications, including
Word and Excel, to help improve productivity and efficiency.</li>
<li>Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.</li>
</ul>
<h2 id="technical-skills">TECHNICAL SKILLS</h2>
<ul>
<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
@@ -73,6 +110,9 @@ VirtualBox</p></li>
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
Debian, Arch</p></li>
</ul>
<div style="page-break-after: always">
</div>
<h2 id="projects">PROJECTS</h2>
<h3 id="server-management-may-2021---current">Server Management (May
2021 - Current)</h3>
@@ -125,11 +165,22 @@ container built from a Dockerfile.</li>
<li>Utilized Git to manage and track changes within the project, along
with the issues feature of Gitea to plan for future ideas.</li>
</ul>
<h2 id="education">EDUCATION</h2>
<h3
id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
of Science in Computer Science (Completed: May 2024)</h3>
<h4 id="southern-illinois-university-edwardsville">Southern Illinois
University Edwardsville</h4>
<h3 id="snakeplusplus">snakeplusplus</h3>
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
<ul>
<li>Created a fast and efficient game of Snake using C++ with the SFML
library to display the game.</li>
<li>Utilizes <strong>object-oriented programming</strong> principles to
design and implement a modular architecture.</li>
<li>Easily built and used on any computer system, thanks to the use of
<code>CMake</code> which makes compilation simple and
straightforward.</li>
</ul>
<h2 id="other-skills">OTHER SKILLS</h2>
<ul>
<li>Eagle Scout, Software Development, Server Management</li>
<li>Strong Attention To Detail, Communication, Collaboration</li>
</ul>
</body>
</html>