25 lines
1.2 KiB
Markdown
25 lines
1.2 KiB
Markdown
Gregory Crawford
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###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
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###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
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EXPERIENCE
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### Help Desk Level 1 (May 2022 - July 2022)
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#### Vinali Staffing
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- Managed a high volume of customer queries and resolved issues in a timely manner.
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- Responded to and resolved technical issues with strong analytical and troubleshooting skills.
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- Clearly and effectively communicate information to others, providing them with the answers they needed.
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- Collaborated with diverse groups including students, staff, and faculty.
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### IT Help Desk (November 2017 - July 2021)
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#### Gerold Moving
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- Resolved issues related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
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- Provided technical support, including malfunctioning software and networking issues.
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- Took apart and put together computer systems to identify and fix problems with individual parts or components.
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