2024-07-28 18:11:40 -05:00
Gregory Crawford
2016-12-08 16:48:46 -06:00
======
2024-08-15 19:32:57 -05:00
###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
2016-12-08 16:32:32 -06:00
2024-10-15 01:41:23 -05:00
###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
2016-12-08 16:32:32 -06:00
2024-10-09 16:11:36 -05:00
EXPERIENCE
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### Help Desk Level 1 (May 2022 - July 2022)
#### Vinali Staffing
2024-10-15 01:41:23 -05:00
- Managed a high volume of customer queries and resolved issues in a timely manner.
- Responded to and resolved technical issues with strong analytical and troubleshooting skills.
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- Clearly and effectively communicate information to others, providing them with the answers they needed.
2024-10-23 00:55:24 -05:00
- Collaborated with diverse groups including students, staff, and faculty.
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### IT Help Desk (November 2017 - July 2021)
#### Gerold Moving
2024-10-23 00:55:24 -05:00
- Resolved issues related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
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- Provided technical support, including malfunctioning software and networking issues.
- Took apart and put together computer systems to identify and fix problems with individual parts or components.
