resume: update reference document to account for inconsistencies

resume: update resume to fully cover my experience
resume: update reference docx for pandoc
2024-10-01 17:08:30 -05:00 · 2024-10-01 16:11:42 -05:00 · 2024-10-01 16:11:09 -05:00 · 2024-09-30 23:53:18 -05:00
7 changed files with 161 additions and 166 deletions
@@ -1,8 +1,8 @@
 /* Whole document */
 body {
    font-family: Helvetica, Arial, sans-serif;
-    font-size: 0.8rem;
+    font-size: 1rem;
-    color: black;
+    color: #4c4f69;
    line-height: 1.5;
    width: 800px;
    margin-inline: auto;
@@ -18,7 +18,8 @@ body {
 /* Title of the resume */
 h1 {
-    font-size: 1.6rem;
+    color: #df8e1d;
    font-size: 2.1rem;
    text-align: center;
    margin-top: 0px;
    margin-bottom: 0px;
@@ -26,26 +27,29 @@ h1 {
 /* Titles of categories */
 h2 {
-    font-size: 1.4rem;
+    color: #df8e1d;
    font-size: 1.6rem;
    margin-top: 0;
    margin-bottom: 0.5rem;
    border-bottom: 1px solid black;
 }
 h3 {
-    font-size: 1.2rem;
+    color: #dc8a78;
    font-size: 1.3rem;
    margin-top: 0;
    margin-bottom: 0;
 }
 h4 {
-    font-size: 1.0rem;
+    color: #8c8fa1;
    font-size: 1.1rem;
    margin-top: 0;
    margin-bottom: 0.5rem;
 }
 h6 {
-    font-size: 0.7rem;
+    font-size: 0.9rem;
    text-align: center;
    margin: 0;
    padding-bottom: 9px;
@@ -71,7 +75,6 @@ a {
    text-decoration: none;
    color: #1e66f5;
 }
 a:hover, a:active {
    background-color: #7287fd;
    color: #FFFFFF;
@@ -81,7 +84,7 @@ a:hover, a:active {
 /* Horizontal separators */
 hr {
-    color: black;
+    color: #A6A6A6;
 }
 /* List spacing */
@@ -23,6 +23,9 @@
    .display.math{display: block; text-align: center; margin: 0.5rem auto;}
  </style>
  <link rel="stylesheet" href="resume.css" />
  <!--[if lt IE 9]>
    <script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.3/html5shiv-printshiv.min.js"></script>
  <![endif]-->
 </head>
 <body>
 <h1 id="gregory-crawford">Gregory Crawford</h1>
@@ -30,76 +33,76 @@
 id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
 <a href="https://trianta.dev">trianta.dev</a> ] . [
 gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
-<h2 id="education">Education</h2>
+<h2 id="education">EDUCATION</h2>
-<h3
+<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
-id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
+2024)</h3>
 of Science in Computer Science (Completed: May 2024)</h3>
 <h4 id="southern-illinois-university-edwardsville">Southern Illinois
 University Edwardsville</h4>
 <ul>
 <li><strong>GPA:</strong> 3.15</li>
 <li>Participated in team projects as a <strong>team lead</strong> or
 contributor to develop leadership and collaboration skills, such as
 communicating effectively with team members, managing project timelines
 and resources, and making informed decisions.</li>
 <li>Had hands-on experience with development tools and technologies like
 <strong>Git</strong> , <strong>Jenkins</strong> , and
 <strong>Docker</strong> to automate testing, deployment, and monitoring
 of software applications. Successfully implemented a continuous
 integration pipeline that reduced build times by 75%.</li>
 </ul>
-<h2 id="projects">Projects</h2>
+<h2 id="skills">SKILLS</h2>
-<h3 id="server-management-may-2021---current">Server Management (May
+<ul>
-2021 - Current)</h3>
+<li><p><strong>Programming:</strong> C++, C, Bash, Python, SQL,
 JavaScript, HTML</p></li>
 <li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
 Wireshark, VPN, Wireguard, MySQL, MariaDB</p></li>
 <li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
 Debian, Arch</p></li>
 </ul>
 <h2 id="projects">PROJECTS</h2>
 <h3 id="linux-server-management-may-2021---current">Linux Server
 Management (May 2021 - Current)</h3>
 <h4 id="personal-website"><a href="https://trianta.dev">Personal
 Website</a></h4>
 <ul>
-<li>Managing a fleet of three servers using <strong>Docker</strong> for
+<li><strong>Maintain</strong> and upgrade <strong>multiple
-deploying services and <strong>Apache</strong> for domain and subdomain
+servers</strong> running Docker, Apache, and other technologies.</li>
-routing.</li>
+<li>Wrote <strong>automated</strong> maintenance scripts using
-<li>Wrote scripts in <strong>Bash</strong> to automatically perform
+<strong>Bash</strong> for Linux-based servers.</li>
-routine tasks such as backups on <strong>Debian Linux</strong>
+<li><strong>Monitored</strong> system status using
-servers.</li>
+<strong>logging</strong> to quickly diagnose issues.</li>
-<li>Manage the network infrastructure to allow for local management of
+<li>Identifying technical problems and developing software updates and
-DNS as well as simplified access through private domain addresses for
+fixes.</li>
-accessing the servers.</li>
+<li>Developed and deployed a website using <strong>Jenkins</strong>
-<li>Servers are accessed using <strong>SSH</strong> and secured by only
+build pipelines and Dockerfiles.</li>
 allowing private key encrypted logins.</li>
 </ul>
-<h2 id="experience">Experience</h2>
+<h3 id="open-source-contributions">Open-Source Contributions</h3>
 <h4 id="github-profile"><a href="https://github.com/Trimutex">Github
 Profile</a></h4>
 <ul>
 <li>Pull Requests: [ <a
 href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
 ] . [ <a
 href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
 ] . [ <a
 href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
 ]</li>
 <li>Collaborated with the main development team to meet code
 standards.</li>
 <li>Provided contributions to the development of multiple projects.</li>
 </ul>
 <h2 id="experience">EXPERIENCE</h2>
 <h3 id="system-administrator-september-2024---current">System
 Administrator (September 2024 - Current)</h3>
 <h4 id="gerold-moving">Gerold Moving</h4>
 <ul>
-<li>Digitized old systems to new faster methods that allowed the
+<li>Assisted employees in transitioning to modern security
-employee to spend less time per document, increasing productivity by
+practices.</li>
-30%.</li>
+<li>Implemented a secure password solution for improved security
-<li>Designed efficient methods for managing internal tools, improving
+measures.</li>
-manageability and reducing the annual operating cost by over
+<li>Created internal documentation for future recurring issues.</li>
 $1,000.</li>
 <li>Organized a centralized knowledge base that collects information for
 common technical issues, including step-by-step instructions and
 relevant screenshots, to facilitate easy access and understanding.</li>
 <li>Conducted troubleshooting processes to diagnose and resolve problems
 related to software applications and network connectivity.</li>
 </ul>
-<h3 id="it-help-desk-may-2022---july-2022">IT Help Desk (May 2022 - July
+<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
-2022)</h3>
+2022 - July 2022)</h3>
 <h4 id="vinali-staffing">Vinali Staffing</h4>
 <ul>
-<li>Handled technical support requests from users via phone, email, or
+<li>Resolved technical issues with strong analytical and troubleshooting
-chat, using skills like communication and problem-solving to resolve
+skills.</li>
-issues. Resolved an average of 82% of all technical issues on first
+<li>Utilized strong <strong>communication skills</strong> to provide
-contact.</li>
+users with <strong>detailed solutions</strong>.</li>
-<li>Responded to issues related to hardware, software, and networking
+<li>Collaborated with team members and users to resolve complex
-problems using knowledge of systems and applications.</li>
+issues.</li>
 <li>Achieved an exceptional level of performance and quality within just
 one month by minimizing call time and post-call time while increasing
 the rate of issues fixed, exceeding expectations of an average time to
 reach it being nearly a year.</li>
 <li>Successfully maintained a 94% customer satisfaction rating
 throughout my tenure and reduced my average conclusion time from 16
 minutes to under 5 minutes.</li>
 </ul>
 <h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
 2017 - July 2021)</h3>
@@ -107,23 +110,14 @@ minutes to under 5 minutes.</li>
 <ul>
 <li>Provided technical support, including malfunctioning software and
 networking issues.</li>
-<li>Fixed issues regarding computers running Microsoft Windows, as well
+<li>Resolved issues regarding Windows computers and Office 365
-as with Microsoft Office 365 software and services.</li>
+products.</li>
-<li>Disassembled and reassembled computer systems to identify and fix
+<li>Assembled and disassembled computers to solve component issues.</li>
 problems with individual parts or components.</li>
 </ul>
-<h2 id="awards">Awards</h2>
+<h2 id="other-skills">OTHER SKILLS</h2>
 <h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
 2019)</h3>
 <ul>
-<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
+<li>Eagle Scout, Software Development, Server Management</li>
-America.</li>
+<li>Strong Attention To Detail, Communication, Collaboration</li>
 <li>Served for over a year as the Senior Patrol Leader of approximately
 16 Boy Scouts, organizing, coordinating, and leading the troop during
 this time to reach their goals for the next rank.</li>
 <li>Demonstrated self-discipline and responsibility by managing time and
 resources effectively, completing service projects and achieving rank
 goals.</li>
 </ul>
 </body>
 </html>
@@ -4,53 +4,65 @@ Gregory Crawford
 ###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
-Education
+EDUCATION
 ---------
-### Bachelor of Science in Computer Science (Completed: May 2024)
+### B.S. in Computer Science (May 2024)
 #### Southern Illinois University Edwardsville
 - **GPA:** 3.15
 - Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
 - Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker**  to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
-Projects
+SKILLS
 ------
 - **Programming:** C++, C, Bash, Python, SQL, JavaScript, HTML
 - **Tools:** SSH, Git, Apache, Docker, Jenkins, Wireshark, VPN, Wireguard, MySQL, MariaDB
 - **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
 PROJECTS
 --------
-### Server Management (May 2021 - Current)
+### Linux Server Management (May 2021 - Current)
 #### [Personal Website](https://trianta.dev)
- Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing.
+- **Maintain** and upgrade **multiple servers** running Docker, Apache, and other technologies.
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
+- Wrote **automated** maintenance scripts using **Bash** for Linux-based servers.
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
+- **Monitored** system status using **logging** to quickly diagnose issues.
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
+- Identifying technical problems and developing software updates and fixes.
 - Developed and deployed a website using **Jenkins** build pipelines and Dockerfiles.
-Experience
+### Open-Source Contributions
 #### [Github Profile](https://github.com/Trimutex)
 - Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
 [ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
 [ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
 - Collaborated with the main development team to meet code standards.
 - Provided contributions to the development of multiple projects.
 EXPERIENCE
 ---------
 ### System Administrator (September 2024 - Current)
 #### Gerold Moving
- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
+- Assisted employees in transitioning to modern security practices.
- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
+- Implemented a secure password solution for improved security measures.
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
+- Created internal documentation for future recurring issues.
 - Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
-### IT Help Desk (May 2022 - July 2022)
+### Help Desk Level 1 (May 2022 - July 2022)
 #### Vinali Staffing
- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
+- Resolved technical issues with strong analytical and troubleshooting skills.
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications. 
+- Utilized strong **communication skills** to provide users with **detailed solutions**.
- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
+- Collaborated with team members and users to resolve complex issues.
 - Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
 ### IT Help Desk (November 2017 - July 2021)
 #### Gerold Moving
 - Provided technical support, including malfunctioning software and networking issues.
- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
+- Resolved issues regarding Windows computers and Office 365 products.
- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
+- Assembled and disassembled computers to solve component issues.
-Awards
+OTHER SKILLS
 --------
-### Eagle Scout (Completed: June 2019)
+- Eagle Scout, Software Development, Server Management
- Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
+- Strong Attention To Detail, Communication, Collaboration
 - Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
 - Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.
@@ -2,72 +2,68 @@ Gregory Crawford
 [ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
-Education
+EDUCATION
-Bachelor of Science in Computer Science (Completed: May 2024)
+B.S. in Computer Science (May 2024)
 Southern Illinois University Edwardsville
 -   GPA: 3.15
 -   Participated in team projects as a team lead or contributor to
    develop leadership and collaboration skills, such as communicating
    effectively with team members, managing project timelines and
    resources, and making informed decisions.
 -   Had hands-on experience with development tools and technologies like
    Git , Jenkins , and Docker to automate testing, deployment, and
    monitoring of software applications. Successfully implemented a
    continuous integration pipeline that reduced build times by 75%.
-Projects
+SKILLS
-Server Management (May 2021 - Current)
+-   Programming: C++, C, Bash, Python, SQL, JavaScript, HTML
 -   Tools: SSH, Git, Apache, Docker, Jenkins, Wireshark, VPN, Wireguard,
    MySQL, MariaDB
 -   Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
 PROJECTS
 Linux Server Management (May 2021 - Current)
 Personal Website
-   Managing a fleet of three servers using Docker for deploying
+-   Maintain and upgrade multiple servers running Docker, Apache, and
-    services and Apache for domain and subdomain routing.
+    other technologies.
-   Wrote scripts in Bash to automatically perform routine tasks such as
+-   Wrote automated maintenance scripts using Bash for Linux-based
-    backups on Debian Linux servers.
+    servers.
-   Manage the network infrastructure to allow for local management of
+-   Monitored system status using logging to quickly diagnose issues.
-    DNS as well as simplified access through private domain addresses
+-   Identifying technical problems and developing software updates and
-    for accessing the servers.
+    fixes.
-   Servers are accessed using SSH and secured by only allowing private
+-   Developed and deployed a website using Jenkins build pipelines and
-    key encrypted logins.
+    Dockerfiles.
-Experience
+Open-Source Contributions
 Github Profile
 -   Pull Requests: [ hyprwm/Hyprland#7683 ] . [ hyprwm/Hyprland#7575 ] .
    [ hyprwm/Hyprland#7633 ]
 -   Collaborated with the main development team to meet code standards.
 -   Provided contributions to the development of multiple projects.
 EXPERIENCE
 System Administrator (September 2024 - Current)
 Gerold Moving
-   Digitized old systems to new faster methods that allowed the
+-   Assisted employees in transitioning to modern security practices.
-    employee to spend less time per document, increasing productivity by
+-   Implemented a secure password solution for improved security
-    30%.
+    measures.
-   Designed efficient methods for managing internal tools, improving
+-   Created internal documentation for future recurring issues.
    manageability and reducing the annual operating cost by over $1,000.
 -   Organized a centralized knowledge base that collects information for
    common technical issues, including step-by-step instructions and
    relevant screenshots, to facilitate easy access and understanding.
 -   Conducted troubleshooting processes to diagnose and resolve problems
    related to software applications and network connectivity.
-IT Help Desk (May 2022 - July 2022)
+Help Desk Level 1 (May 2022 - July 2022)
 Vinali Staffing
-   Handled technical support requests from users via phone, email, or
+-   Resolved technical issues with strong analytical and troubleshooting
-    chat, using skills like communication and problem-solving to resolve
+    skills.
-    issues. Resolved an average of 82% of all technical issues on first
+-   Utilized strong communication skills to provide users with detailed
-    contact.
+    solutions.
-   Responded to issues related to hardware, software, and networking
+-   Collaborated with team members and users to resolve complex issues.
    problems using knowledge of systems and applications.
 -   Achieved an exceptional level of performance and quality within just
    one month by minimizing call time and post-call time while
    increasing the rate of issues fixed, exceeding expectations of an
    average time to reach it being nearly a year.
 -   Successfully maintained a 94% customer satisfaction rating
    throughout my tenure and reduced my average conclusion time from 16
    minutes to under 5 minutes.
 IT Help Desk (November 2017 - July 2021)
@@ -75,20 +71,10 @@ Gerold Moving
 -   Provided technical support, including malfunctioning software and
    networking issues.
-   Fixed issues regarding computers running Microsoft Windows, as well
+-   Resolved issues regarding Windows computers and Office 365 products.
-    as with Microsoft Office 365 software and services.
+-   Assembled and disassembled computers to solve component issues.
 -   Disassembled and reassembled computer systems to identify and fix
    problems with individual parts or components.
-Awards
+OTHER SKILLS
-Eagle Scout (Completed: June 2019)
+-   Eagle Scout, Software Development, Server Management
-
+-   Strong Attention To Detail, Communication, Collaboration
 -   Achieved the rank of Eagle Scout as a member of Boy Scouts of
    America.
 -   Served for over a year as the Senior Patrol Leader of approximately
    16 Boy Scouts, organizing, coordinating, and leading the troop
    during this time to reach their goals for the next rank.
 -   Demonstrated self-discipline and responsibility by managing time and
    resources effectively, completing service projects and achieving
    rank goals.
Author	SHA1	Message	Date
Trianta	45bc872f5b	resume: update reference document to account for inconsistencies	2024-10-01 17:08:30 -05:00
Trianta	bc1971815a	resume: update resume to fully cover my experience	2024-10-01 16:11:42 -05:00
Trianta	67c5330728	resume: update reference docx for pandoc	2024-10-01 16:11:09 -05:00
Trianta	c24263a2b4	resume: update devops branch to better fit descriptions	2024-09-30 23:53:18 -05:00