resume: update resume to fully cover my experience

about/resume.html

@@ -56,8 +56,12 @@ Management (May 2021 - Current)</h3>
 <h4 id="personal-website"><a href="https://trianta.dev">Personal
 Website</a></h4>
 <ul>
-<li><strong>Maintain</strong> and automatically backup <strong>multiple
+<li><strong>Maintain</strong> and upgrade <strong>multiple
 servers</strong> running Docker, Apache, and other technologies.</li>
+<li>Wrote <strong>automated</strong> maintenance scripts using
+<strong>Bash</strong> for Linux-based servers.</li>
+<li><strong>Monitored</strong> system status using
+<strong>logging</strong> to quickly diagnose issues.</li>
 <li>Identifying technical problems and developing software updates and
 fixes.</li>
 <li>Developed and deployed a website using <strong>Jenkins</strong>
@@ -100,6 +104,16 @@ users with <strong>detailed solutions</strong>.</li>
 <li>Collaborated with team members and users to resolve complex
 issues.</li>
 </ul>
+<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
+2017 - July 2021)</h3>
+<h4 id="gerold-moving-1">Gerold Moving</h4>
+<ul>
+<li>Provided technical support, including malfunctioning software and
+networking issues.</li>
+<li>Resolved issues regarding Windows computers and Office 365
+products.</li>
+<li>Assembled and disassembled computers to solve component issues.</li>
+</ul>
 <h2 id="other-skills">OTHER SKILLS</h2>
 <ul>
 <li>Eagle Scout, Software Development, Server Management</li>

about/resume.md

@@ -24,7 +24,9 @@ PROJECTS
 ### Linux Server Management (May 2021 - Current)
 #### [Personal Website](https://trianta.dev)
 
-- **Maintain** and automatically backup **multiple servers** running Docker, Apache, and other technologies.
+- **Maintain** and upgrade **multiple servers** running Docker, Apache, and other technologies.
+- Wrote **automated** maintenance scripts using **Bash** for Linux-based servers.
+- **Monitored** system status using **logging** to quickly diagnose issues.
 - Identifying technical problems and developing software updates and fixes.
 - Developed and deployed a website using **Jenkins** build pipelines and Dockerfiles.
 
@@ -53,6 +55,13 @@ EXPERIENCE
 - Utilized strong **communication skills** to provide users with **detailed solutions**.
 - Collaborated with team members and users to resolve complex issues.
 
+### IT Help Desk (November 2017 - July 2021)
+#### Gerold Moving
+
+- Provided technical support, including malfunctioning software and networking issues.
+- Resolved issues regarding Windows computers and Office 365 products.
+- Assembled and disassembled computers to solve component issues.
+
 OTHER SKILLS
 --------
 - Eagle Scout, Software Development, Server Management

about/resume.txt

@@ -25,8 +25,11 @@ Linux Server Management (May 2021 - Current)
 
 Personal Website
 
--   Maintain and automatically backup multiple servers running Docker,
-    Apache, and other technologies.
+-   Maintain and upgrade multiple servers running Docker, Apache, and
+    other technologies.
+-   Wrote automated maintenance scripts using Bash for Linux-based
+    servers.
+-   Monitored system status using logging to quickly diagnose issues.
 -   Identifying technical problems and developing software updates and
     fixes.
 -   Developed and deployed a website using Jenkins build pipelines and
@@ -62,6 +65,15 @@ Vinali Staffing
     solutions.
 -   Collaborated with team members and users to resolve complex issues.
 
+IT Help Desk (November 2017 - July 2021)
+
+Gerold Moving
+
+-   Provided technical support, including malfunctioning software and
+    networking issues.
+-   Resolved issues regarding Windows computers and Office 365 products.
+-   Assembled and disassembled computers to solve component issues.
+
 OTHER SKILLS
 
 -   Eagle Scout, Software Development, Server Management