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Trianta 2024-12-07 17:07:13 -06:00
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@ -130,11 +130,12 @@ Administrator (September 2024 - Current)</h3>
<li>Digitized old systems to new faster methods that allowed the <li>Digitized old systems to new faster methods that allowed the
employee to spend less time per document, increasing productivity by employee to spend less time per document, increasing productivity by
30%.</li> 30%.</li>
<li>Designed efficient methods for managing internal tools, improving
manageability and reducing the annual operating cost by over
$1,000.</li>
<li>Organized a centralized knowledge base that collects information for <li>Organized a centralized knowledge base that collects information for
common technical issues, including step-by-step instructions and common technical issues, including step-by-step instructions and
relevant screenshots, to facilitate easy access and understanding.</li> relevant screenshots, to facilitate easy access and understanding.</li>
<li>Provided guidance on using Microsoft Office applications, including
Word and Excel, to help improve productivity and efficiency.</li>
<li>Conducted troubleshooting processes to diagnose and resolve problems <li>Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.</li> related to software applications and network connectivity.</li>
</ul> </ul>

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@ -62,8 +62,8 @@ Experience
#### Gerold Moving #### Gerold Moving
- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%. - Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding. - Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
- Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency.
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity. - Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
### IT Help Desk (May 2022 - July 2022) ### IT Help Desk (May 2022 - July 2022)

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@ -89,11 +89,11 @@ Gerold Moving
- Digitized old systems to new faster methods that allowed the - Digitized old systems to new faster methods that allowed the
employee to spend less time per document, increasing productivity by employee to spend less time per document, increasing productivity by
30%. 30%.
- Designed efficient methods for managing internal tools, improving
manageability and reducing the annual operating cost by over $1,000.
- Organized a centralized knowledge base that collects information for - Organized a centralized knowledge base that collects information for
common technical issues, including step-by-step instructions and common technical issues, including step-by-step instructions and
relevant screenshots, to facilitate easy access and understanding. relevant screenshots, to facilitate easy access and understanding.
- Provided guidance on using Microsoft Office applications, including
Word and Excel, to help improve productivity and efficiency.
- Conducted troubleshooting processes to diagnose and resolve problems - Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity. related to software applications and network connectivity.