141 lines
5.3 KiB
Plaintext
141 lines
5.3 KiB
Plaintext
Gregory Crawford
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[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
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Education
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Bachelor of Science in Computer Science (Completed: May 2024)
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Southern Illinois University Edwardsville
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- GPA: 3.15
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- Participated in team projects as a team lead or contributor to
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develop leadership and collaboration skills, such as communicating
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effectively with team members, managing project timelines and
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resources, and making informed decisions.
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- Had hands-on experience with development tools and technologies like
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Git , Jenkins , and Docker to automate testing, deployment, and
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monitoring of software applications. Successfully implemented a
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continuous integration pipeline that reduced build times by 75%.
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- Developed proficiency in programming languages such as C, C++,
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Python, and JavaScript.
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Skills
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- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
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- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox
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- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
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Projects
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Server Management (May 2021 - Current)
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Personal Website
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- Managing a fleet of three servers using Docker for deploying
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services and Apache for domain and subdomain routing.
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- Wrote scripts in Bash to automatically perform routine tasks such as
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backups on Debian Linux servers.
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- Manage the network infrastructure to allow for local management of
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DNS as well as simplified access through private domain addresses
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for accessing the servers.
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- Servers are accessed using SSH and secured by only allowing private
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key encrypted logins.
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Open Source Contributions
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Github Profile
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- Some Merged Pull Requests: [ hyprwm/Hyprland#7683 ] . [
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hyprwm/Hyprland#7575 ] . [ hyprwm/Hyprland#7633 ]
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- Collaborated on the launch of new project features, integrating user
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feedback into design iterations.
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- Contributed 9 times to the Hyprland project which uses C++26,
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resulting in over 150 changed lines.
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- Thoroughly tested software features in an isolated environment
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before releasing it into wider use.
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trianta.dev
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lab.trianta.dev/Trianta/trianta.dev
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- Created, designed, and continuously host a personal website at
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trianta.dev, which showcases some of the completed projects that
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were developed using TypeScript and JavaScript.
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- Automatically built and deployed using a combination of Jenkins
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pipelines and a Docker container built from a Dockerfile.
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- Utilized Git to manage and track changes within the project, along
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with the issues feature of Gitea to plan for future ideas.
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snakeplusplus
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lab.trianta.dev/Trianta/snakeplusplus
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- Created a fast and efficient game of Snake using C++ with the SFML
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library to display the game.
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- Utilizes object-oriented programming principles to design and
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implement a modular architecture.
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- Easily built and used on any computer system, thanks to the use of
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CMake which makes compilation simple and straightforward.
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Experience
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System Administrator (September 2024 - Current)
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Gerold Moving
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- Digitized old systems to new faster methods that allowed the
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employee to spend less time per document, increasing productivity by
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30%.
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- Designed efficient methods for managing internal tools, improving
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manageability and reducing the annual operating cost by over $1,000.
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- Organized a centralized knowledge base that collects information for
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common technical issues, including step-by-step instructions and
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relevant screenshots, to facilitate easy access and understanding.
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- Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.
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IT Help Desk (May 2022 - July 2022)
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Vinali Staffing
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- Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
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issues. Resolved an average of 82% of all technical issues on first
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contact.
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- Responded to issues related to hardware, software, and networking
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problems using knowledge of systems and applications.
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- Achieved an exceptional level of performance and quality within just
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one month by minimizing call time and post-call time while
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increasing the rate of issues fixed, exceeding expectations of an
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average time to reach it being nearly a year.
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- Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.
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IT Help Desk (November 2017 - July 2021)
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Gerold Moving
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- Provided technical support, including malfunctioning software and
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networking issues.
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- Fixed issues regarding computers running Microsoft Windows, as well
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as with Microsoft Office 365 software and services.
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- Disassembled and reassembled computer systems to identify and fix
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problems with individual parts or components.
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Awards
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Eagle Scout (Completed: June 2019)
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- Achieved the rank of Eagle Scout as a member of Boy Scouts of
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America.
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- Served for over a year as the Senior Patrol Leader of approximately
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16 Boy Scouts, organizing, coordinating, and leading the troop
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during this time to reach their goals for the next rank.
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- Demonstrated self-discipline and responsibility by managing time and
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resources effectively, completing service projects and achieving
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rank goals.
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