swe: downsize to a single page

about/resume.html

@@ -110,18 +110,6 @@ container built from a Dockerfile.</li>
 <li>Utilized Git to manage and track changes within the project, along
 with the issues feature of Gitea to plan for future ideas.</li>
 </ul>
-<h3 id="snakeplusplus">snakeplusplus</h3>
-<h4 id="lab.trianta.devtriantasnakeplusplus"><a
-href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
-<ul>
-<li>Created a fast and efficient game of Snake using C++ with the SFML
-library to display the game.</li>
-<li>Utilizes <strong>object-oriented programming</strong> principles to
-design and implement a modular architecture.</li>
-<li>Easily built and used on any computer system, thanks to the use of
-<code>CMake</code> which makes compilation simple and
-straightforward.</li>
-</ul>
 <h2 id="experience">EXPERIENCE</h2>
 <h3 id="system-administrator-september-2024---current">System
 Administrator (September 2024 - Current)</h3>
@@ -138,43 +126,6 @@ Word and Excel, to help improve productivity and efficiency.</li>
 <li>Conducted troubleshooting processes to diagnose and resolve problems
 related to software applications and network connectivity.</li>
 </ul>
-<h3 id="help-desk-may-2022---july-2022">Help Desk (May 2022 - July
-2022)</h3>
-<h4 id="vinali-staffing">Vinali Staffing</h4>
-<ul>
-<li>Handled technical support requests from users via phone, email, or
-chat, using skills like communication and problem-solving to resolve
-issues. Resolved an average of 82% of all technical issues on first
-contact.</li>
-<li>Responded to issues related to hardware, software, and networking
-problems using knowledge of systems and applications.</li>
-<li>Achieved an exceptional level of performance and quality within just
-one month by minimizing call time and post-call time while increasing
-the rate of issues fixed, exceeding expectations of an average time to
-reach it being nearly a year.</li>
-<li>Successfully maintained a 94% customer satisfaction rating
-throughout my tenure and reduced my average conclusion time from 16
-minutes to under 5 minutes.</li>
-</ul>
-<h3 id="mover-november-2017---july-2021">Mover (November 2017 - July
-2021)</h3>
-<h4 id="gerold-moving-1">Gerold Moving</h4>
-<ul>
-<li>Moved heavy furniture and boxes from one location to another, often
-working in physically demanding conditions and adapting to changing
-situations.</li>
-<li>Worked as part of a team to complete moves efficiently,
-communicating effectively with colleagues to coordinate tasks and meet
-deadlines.</li>
-<li>Handled fragile or sensitive items with care, taking extra
-precautions to prevent damage and ensuring that they arrived at the new
-location in good condition.</li>
-<li>Provided excellent customer service by listening to clients’
-concerns, addressing their issues promptly and professionally, and
-resolving problems in a fair and courteous manner.</li>
-<li>Experience setting up or installing electronic equipment, including
-TVs, computers, and other devices.</li>
-</ul>
 <h2 id="other-skills">OTHER SKILLS</h2>
 <ul>
 <li>Eagle Scout, Software Development, Server Management</li>