diff --git a/about/resume.docx b/about/resume.docx
index de0b196..2a26c86 100644
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diff --git a/about/resume.html b/about/resume.html
index 57d80ce..15e8cce 100644
--- a/about/resume.html
+++ b/about/resume.html
@@ -110,18 +110,6 @@ container built from a Dockerfile.
Utilized Git to manage and track changes within the project, along
with the issues feature of Gitea to plan for future ideas.
-snakeplusplus
-
-
-- Created a fast and efficient game of Snake using C++ with the SFML
-library to display the game.
-- Utilizes object-oriented programming principles to
-design and implement a modular architecture.
-- Easily built and used on any computer system, thanks to the use of
-
CMake which makes compilation simple and
-straightforward.
-
EXPERIENCE
System
Administrator (September 2024 - Current)
@@ -138,43 +126,6 @@ Word and Excel, to help improve productivity and efficiency.
Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.
-Help Desk (May 2022 - July
-2022)
-Vinali Staffing
-
-- Handled technical support requests from users via phone, email, or
-chat, using skills like communication and problem-solving to resolve
-issues. Resolved an average of 82% of all technical issues on first
-contact.
-- Responded to issues related to hardware, software, and networking
-problems using knowledge of systems and applications.
-- Achieved an exceptional level of performance and quality within just
-one month by minimizing call time and post-call time while increasing
-the rate of issues fixed, exceeding expectations of an average time to
-reach it being nearly a year.
-- Successfully maintained a 94% customer satisfaction rating
-throughout my tenure and reduced my average conclusion time from 16
-minutes to under 5 minutes.
-
-Mover (November 2017 - July
-2021)
-Gerold Moving
-
-- Moved heavy furniture and boxes from one location to another, often
-working in physically demanding conditions and adapting to changing
-situations.
-- Worked as part of a team to complete moves efficiently,
-communicating effectively with colleagues to coordinate tasks and meet
-deadlines.
-- Handled fragile or sensitive items with care, taking extra
-precautions to prevent damage and ensuring that they arrived at the new
-location in good condition.
-- Provided excellent customer service by listening to clients’
-concerns, addressing their issues promptly and professionally, and
-resolving problems in a fair and courteous manner.
-- Experience setting up or installing electronic equipment, including
-TVs, computers, and other devices.
-
OTHER SKILLS
- Eagle Scout, Software Development, Server Management
diff --git a/about/resume.md b/about/resume.md
index 8754f87..f74ca33 100644
--- a/about/resume.md
+++ b/about/resume.md
@@ -49,13 +49,6 @@ PROJECTS
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
-### snakeplusplus
-#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
-
-- Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
-- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
-- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
-
EXPERIENCE
----------
### System Administrator (September 2024 - Current)
@@ -66,23 +59,6 @@ EXPERIENCE
- Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency.
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
-### Help Desk (May 2022 - July 2022)
-#### Vinali Staffing
-
-- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
-- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
-- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
-- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
-
-### Mover (November 2017 - July 2021)
-#### Gerold Moving
-
-- Moved heavy furniture and boxes from one location to another, often working in physically demanding conditions and adapting to changing situations.
-- Worked as part of a team to complete moves efficiently, communicating effectively with colleagues to coordinate tasks and meet deadlines.
-- Handled fragile or sensitive items with care, taking extra precautions to prevent damage and ensuring that they arrived at the new location in good condition.
-- Provided excellent customer service by listening to clients' concerns, addressing their issues promptly and professionally, and resolving problems in a fair and courteous manner.
-- Experience setting up or installing electronic equipment, including TVs, computers, and other devices.
-
OTHER SKILLS
--------
- Eagle Scout, Software Development, Server Management
diff --git a/about/resume.pdf b/about/resume.pdf
index 51dd849..26a13a7 100644
Binary files a/about/resume.pdf and b/about/resume.pdf differ
diff --git a/about/resume.txt b/about/resume.txt
index ef8dcc3..a73b218 100644
--- a/about/resume.txt
+++ b/about/resume.txt
@@ -69,17 +69,6 @@ lab.trianta.dev/Trianta/trianta.dev
- Utilized Git to manage and track changes within the project, along
with the issues feature of Gitea to plan for future ideas.
-snakeplusplus
-
-lab.trianta.dev/Trianta/snakeplusplus
-
-- Created a fast and efficient game of Snake using C++ with the SFML
- library to display the game.
-- Utilizes object-oriented programming principles to design and
- implement a modular architecture.
-- Easily built and used on any computer system, thanks to the use of
- CMake which makes compilation simple and straightforward.
-
EXPERIENCE
System Administrator (September 2024 - Current)
@@ -97,43 +86,6 @@ Gerold Moving
- Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.
-Help Desk (May 2022 - July 2022)
-
-Vinali Staffing
-
-- Handled technical support requests from users via phone, email, or
- chat, using skills like communication and problem-solving to resolve
- issues. Resolved an average of 82% of all technical issues on first
- contact.
-- Responded to issues related to hardware, software, and networking
- problems using knowledge of systems and applications.
-- Achieved an exceptional level of performance and quality within just
- one month by minimizing call time and post-call time while
- increasing the rate of issues fixed, exceeding expectations of an
- average time to reach it being nearly a year.
-- Successfully maintained a 94% customer satisfaction rating
- throughout my tenure and reduced my average conclusion time from 16
- minutes to under 5 minutes.
-
-Mover (November 2017 - July 2021)
-
-Gerold Moving
-
-- Moved heavy furniture and boxes from one location to another, often
- working in physically demanding conditions and adapting to changing
- situations.
-- Worked as part of a team to complete moves efficiently,
- communicating effectively with colleagues to coordinate tasks and
- meet deadlines.
-- Handled fragile or sensitive items with care, taking extra
- precautions to prevent damage and ensuring that they arrived at the
- new location in good condition.
-- Provided excellent customer service by listening to clients’
- concerns, addressing their issues promptly and professionally, and
- resolving problems in a fair and courteous manner.
-- Experience setting up or installing electronic equipment, including
- TVs, computers, and other devices.
-
OTHER SKILLS
- Eagle Scout, Software Development, Server Management