2024-07-28 21:19:02 -05:00
Gregory Crawford
2024-10-07 20:12:23 -05:00
[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
2024-07-28 21:19:02 -05:00
2024-10-15 01:41:23 -05:00
Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
2024-10-09 16:19:38 -05:00
EXPERIENCE
Help Desk Level 1 (May 2022 - July 2022)
Vinali Staffing
2024-10-15 01:41:23 -05:00
- Managed a high volume of customer queries and resolved issues in a
timely manner.
- Responded to and resolved technical issues with strong analytical
and troubleshooting skills.
2024-10-09 16:19:38 -05:00
- Clearly and effectively communicate information to others, providing
them with the answers they needed.
2024-10-23 00:55:24 -05:00
- Collaborated with diverse groups including students, staff, and
faculty.
2024-10-09 16:19:38 -05:00
IT Help Desk (November 2017 - July 2021)
Gerold Moving
2024-10-23 00:55:24 -05:00
- Resolved issues related to computers running the Windows operating
system, as well as with Microsoft Office 365 software and services.
2024-10-09 16:19:38 -05:00
- Provided technical support, including malfunctioning software and
networking issues.
- Took apart and put together computer systems to identify and fix
problems with individual parts or components.
