Gregory Crawford

[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]

Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.

EXPERIENCE

Help Desk Level 1 (May 2022 - July 2022)

Vinali Staffing

-   Managed a high volume of customer queries and resolved issues in a
    timely manner.
-   Responded to and resolved technical issues with strong analytical
    and troubleshooting skills.
-   Clearly and effectively communicate information to others, providing
    them with the answers they needed.
-   Collaborated with diverse groups including students, staff, and
    faculty.

IT Help Desk (November 2017 - July 2021)

Gerold Moving

-   Resolved issues related to computers running the Windows operating
    system, as well as with Microsoft Office 365 software and services.
-   Provided technical support, including malfunctioning software and
    networking issues.
-   Took apart and put together computer systems to identify and fix
    problems with individual parts or components.