32 lines
1.1 KiB
Plaintext
32 lines
1.1 KiB
Plaintext
Gregory Crawford
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[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
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Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
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EXPERIENCE
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Help Desk Level 1 (May 2022 - July 2022)
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Vinali Staffing
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- Managed a high volume of customer queries and resolved issues in a
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timely manner.
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- Responded to and resolved technical issues with strong analytical
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and troubleshooting skills.
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- Clearly and effectively communicate information to others, providing
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them with the answers they needed.
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- Collaborated with diverse groups including students, staff, and
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faculty.
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IT Help Desk (November 2017 - July 2021)
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Gerold Moving
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- Resolved issues related to computers running the Windows operating
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system, as well as with Microsoft Office 365 software and services.
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- Provided technical support, including malfunctioning software and
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networking issues.
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- Took apart and put together computer systems to identify and fix
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problems with individual parts or components.
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