100 lines
4.3 KiB
HTML
100 lines
4.3 KiB
HTML
<!DOCTYPE html>
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<html xmlns="http://www.w3.org/1999/xhtml" lang="" xml:lang="">
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<head>
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<meta charset="utf-8" />
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<meta name="generator" content="pandoc" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes" />
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<title>resume</title>
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<style>
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code{white-space: pre-wrap;}
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span.smallcaps{font-variant: small-caps;}
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div.columns{display: flex; gap: min(4vw, 1.5em);}
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div.column{flex: auto; overflow-x: auto;}
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div.hanging-indent{margin-left: 1.5em; text-indent: -1.5em;}
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/* The extra [class] is a hack that increases specificity enough to
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override a similar rule in reveal.js */
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ul.task-list[class]{list-style: none;}
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ul.task-list li input[type="checkbox"] {
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font-size: inherit;
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width: 0.8em;
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margin: 0 0.8em 0.2em -1.6em;
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vertical-align: middle;
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}
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.display.math{display: block; text-align: center; margin: 0.5rem auto;}
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</style>
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<link rel="stylesheet" href="resume.css" />
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</head>
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<body>
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<h1 id="gregory-crawford">Gregory Crawford</h1>
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<h6
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id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
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<a href="https://trianta.dev">trianta.dev</a> ] . [
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gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
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<h6
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id="highly-motivated-and-detail-oriented-worker-with-previous-experience-in-customer-facing-roles.-excellent-communication-and-problem-solving-skills-with-a-strong-ability-to-work-under-pressure.">Highly
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motivated and detail-oriented worker with previous experience in
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customer-facing roles. Excellent communication and problem-solving
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skills, with a strong ability to work under pressure.</h6>
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<h2 id="education">EDUCATION</h2>
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<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
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2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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<ul>
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<li>Participated in team projects as a team lead or contributor,
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assisting fellow students and team members with complex technical
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issues.</li>
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<li>Organized and planned around schedules and due dates to manage
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multiple deadlines.</li>
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<li>Utilized ability to work independently and collaborate as part of a
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team.</li>
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</ul>
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<h2 id="experience">EXPERIENCE</h2>
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<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
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2022 - July 2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Managed a high volume of customer queries and resolved issues in a
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timely manner.</li>
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<li>Responded to and resolved technical issues with strong analytical
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and troubleshooting skills.</li>
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<li>Clearly and effectively communicate information to others, providing
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them with the answers they needed.</li>
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<li>Collaborated with diverse groups including students, staff, and
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faculty.</li>
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</ul>
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<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
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2017 - July 2021)</h3>
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<h4 id="gerold-moving">Gerold Moving</h4>
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<ul>
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<li>Resolved issues related to computers running the Windows operating
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system, as well as with Microsoft Office 365 software and services.</li>
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<li>Provided technical support, including malfunctioning software and
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networking issues.</li>
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<li>Took apart and put together computer systems to identify and fix
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problems with individual parts or components.</li>
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</ul>
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<h2 id="projects">PROJECTS</h2>
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<h3 id="server-management-may-2021---current">Server Management (May
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2021 - Current)</h3>
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<h4 id="personal-website"><a href="https://trianta.dev">Personal
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Website</a></h4>
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<ul>
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<li>Cared for and updated several servers that use technologies such as
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<strong>Docker</strong> and <strong>Apache</strong> to make sure they
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run smoothly and securely. Managing a fleet of 3 servers, reducing
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downtime by an average of 40%.</li>
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<li>Scripts written in <strong>Bash</strong> that could
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<strong>automatically perform routine tasks</strong> on computers
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running Linux to save time and effort. <strong>Used logging
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tools</strong> to keep track of how the system was working, which helped
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me identify and solve any problems that came up quickly.</li>
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<li>Found and fixed technical issues with my software, and created
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improvements to update and correct it for future use. Created and put
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online a website, using <strong>Jenkins</strong> to help manage the
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building process, and Docker to make sure everything works together
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properly.</li>
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</ul>
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</body>
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</html>
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