Trianta/about/resume.md

Gregory Crawford

[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]

Education

Bachelor of Science in Computer Science (Completed: May 2024)

Southern Illinois University Edwardsville

• GPA: 3.15
• Participated in team projects as a team lead or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
• Had hands-on experience with development tools and technologies like Git , Jenkins , and Docker to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
• Developed proficiency in programming languages such as C, C++, Python, and JavaScript.

Skills

• Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript

• Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox

• Operating Systems: Windows, Linux, Ubuntu, Debian, Arch

Projects

Server Management (May 2021 - Current)

Personal Website

• Managing a fleet of three servers using Docker for deploying services and Apache for domain and subdomain routing.
• Wrote scripts in Bash to automatically perform routine tasks such as backups on Debian Linux servers.
• Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
• Servers are accessed using SSH and secured by only allowing private key encrypted logins.

Open Source Contributions

Github Profile

• Some Merged Pull Requests: [ hyprwm/Hyprland#7683 ] . [ hyprwm/Hyprland#7575 ] . [ hyprwm/Hyprland#7633 ]
• Collaborated on the launch of new project features, integrating user feedback into design iterations.
• Contributed 9 times to the Hyprland project which uses C++26, resulting in over 150 changed lines.
• Thoroughly tested software features in an isolated environment before releasing it into wider use.

trianta.dev

lab.trianta.dev/Trianta/trianta.dev

• Created, designed, and continuously host a personal website at trianta.dev, which showcases some of the completed projects that were developed using TypeScript and JavaScript.
• Automatically built and deployed using a combination of Jenkins pipelines and a Docker container built from a Dockerfile.
• Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.

snakeplusplus

lab.trianta.dev/Trianta/snakeplusplus

• Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
• Utilizes object-oriented programming principles to design and implement a modular architecture.
• Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward.

Experience

System Administrator (September 2024 - Current)

Gerold Moving

• Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
• Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
• Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
• Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.

IT Help Desk (May 2022 - July 2022)

Vinali Staffing

• Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
• Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
• Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
• Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.

IT Help Desk (November 2017 - July 2021)

Gerold Moving

• Provided technical support, including malfunctioning software and networking issues.
• Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
• Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.

Awards

Eagle Scout (Completed: June 2019)

• Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
• Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
• Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.