Compare commits
3 Commits
| Author | SHA1 | Date | |
|---|---|---|---|
 Trianta
|
cb8a090cdf | ||
|
Trianta
|
0325353c3e | ||
|
Trianta
|
4ddc835a16 |
Binary file not shown.
+81
-80
@@ -30,86 +30,6 @@
|
||||
id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
|
||||
<a href="https://trianta.dev">trianta.dev</a> ] . [
|
||||
gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
|
||||
<h2 id="experience">Experience</h2>
|
||||
<h3 id="slot-technician-january-2025---current">Slot Technician (January
|
||||
2025 - Current)</h3>
|
||||
<h4 id="river-city-casino-hotel">River City Casino & Hotel</h4>
|
||||
<ul>
|
||||
<li>Achieved Team Member of the Quarter within the first year and
|
||||
nominated for Team Member of the Year.</li>
|
||||
<li>Lead and trained team members through proactive action during night
|
||||
shift hours.</li>
|
||||
<li>Quickly diagnose and resolve complex slot machine malfunctions,
|
||||
minimizing downtime and ensuring seamless guest operations.</li>
|
||||
<li>Repair and replace faulty circuit boards, utilizing soldering and
|
||||
diagnostic techniques to restore full machine functionality.</li>
|
||||
<li>Maintain detailed and accurate logs of all maintenance and repair
|
||||
activities, complying with all operational standards.</li>
|
||||
</ul>
|
||||
<h3 id="system-administrator-september-2024---december-2024">System
|
||||
Administrator (September 2024 - December 2024)</h3>
|
||||
<h4 id="gerold-moving">Gerold Moving</h4>
|
||||
<ul>
|
||||
<li>Introduced and trained on meeting compliance standards such as
|
||||
CMMC.</li>
|
||||
<li>Digitized old systems to improved organizational methods that
|
||||
allowed collaborative approaches to documents.</li>
|
||||
<li>Organized existing systems to become more centralized, increasing
|
||||
security and facilitating easy access and understanding.</li>
|
||||
<li>Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications and network connectivity</li>
|
||||
</ul>
|
||||
<h3 id="it-help-desk-may-2022---july-2022">IT Help Desk (May 2022 - July
|
||||
2022)</h3>
|
||||
<h4 id="vinali-staffing">Vinali Staffing</h4>
|
||||
<ul>
|
||||
<li>Handled technical support requests from users via phone, email, or
|
||||
chat, using communication and problem-solving to resolve issues.</li>
|
||||
<li>Responded to issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications.</li>
|
||||
<li>Achieved an exceptional level of performance and quality within the
|
||||
first month by minimizing call time and increasing resolved rate.</li>
|
||||
</ul>
|
||||
<h2 id="skills">Skills</h2>
|
||||
<ul>
|
||||
<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
|
||||
TypeScript, JavaScript</p></li>
|
||||
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
|
||||
Caddy</p></li>
|
||||
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
|
||||
Debian, Arch</p></li>
|
||||
</ul>
|
||||
<h2 id="projects">Projects</h2>
|
||||
<h3 id="trianta.dev">trianta.dev</h3>
|
||||
<h4 id="lab.trianta.devtriantatrianta.dev"><a
|
||||
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
|
||||
<ul>
|
||||
<li>Created, designed, and continuously host a personal website at
|
||||
<code>trianta.dev</code>, which showcases some of the completed projects
|
||||
that were developed using <strong>TypeScript</strong> and
|
||||
<strong>JavaScript</strong>.</li>
|
||||
<li>Automatically built and deployed using a combination of
|
||||
<strong>Jenkins</strong> pipelines and <strong>Docker</strong>
|
||||
containers.</li>
|
||||
<li>Utilized Git to manage and track changes within the project, along
|
||||
with the issues feature of Gitea to plan for future ideas.</li>
|
||||
</ul>
|
||||
<h3 id="server-management-may-2021---current">Server Management (May
|
||||
2021 - Current)</h3>
|
||||
<h4 id="personal-website"><a href="https://trianta.dev">Personal
|
||||
Website</a></h4>
|
||||
<ul>
|
||||
<li>Managing a fleet of four servers using <strong>Docker</strong> for
|
||||
deploying services and <strong>Caddy</strong> for domain and subdomain
|
||||
routing.</li>
|
||||
<li>Wrote scripts in <strong>Bash</strong> to automatically perform
|
||||
routine tasks such as backups on <strong>Debian</strong> servers.</li>
|
||||
<li>Manage the network infrastructure, handling firewalls, routers, and
|
||||
switches to allow for local management of DNS as well as simplified
|
||||
access through private domain addresses for accessing the servers.</li>
|
||||
<li>Servers are accessed using <strong>SSH</strong> and secured by only
|
||||
allowing private key encrypted logins.</li>
|
||||
</ul>
|
||||
<h2 id="education">Education</h2>
|
||||
<h3
|
||||
id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
|
||||
@@ -122,9 +42,90 @@ University Edwardsville</h4>
|
||||
contributor to develop leadership and collaboration skills, such as
|
||||
communicating effectively with team members, managing project timelines
|
||||
and resources, and making informed decisions.</li>
|
||||
<li>Had hands-on experience with development tools such as
|
||||
<strong>Git</strong> , <strong>Jenkins</strong> , and
|
||||
<strong>Docker</strong> to automate testing, deployment, and
|
||||
monitoring.</li>
|
||||
<li>Developed proficiency in programming languages such as
|
||||
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
|
||||
<strong>JavaScript</strong>.</li>
|
||||
</ul>
|
||||
<h2 id="skills">Skills</h2>
|
||||
<ul>
|
||||
<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
|
||||
TypeScript, JavaScript</p></li>
|
||||
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
|
||||
VirtualBox, Caddy</p></li>
|
||||
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
|
||||
Debian, Arch</p></li>
|
||||
</ul>
|
||||
<h2 id="projects">Projects</h2>
|
||||
<h3 id="server-management-may-2021---current">Server Management (May
|
||||
2021 - Current)</h3>
|
||||
<h4 id="personal-website"><a href="https://trianta.dev">Personal
|
||||
Website</a></h4>
|
||||
<ul>
|
||||
<li>Managing a fleet of four servers using <strong>Docker</strong> for
|
||||
deploying services and <strong>Caddy</strong> for domain and subdomain
|
||||
routing.</li>
|
||||
<li>Wrote scripts in <strong>Bash</strong> to automatically perform
|
||||
routine tasks such as backups on <strong>Debian Linux</strong>
|
||||
servers.</li>
|
||||
<li>Manage the network infrastructure to allow for local management of
|
||||
DNS as well as simplified access through private domain addresses for
|
||||
accessing the servers.</li>
|
||||
<li>Servers are accessed using <strong>SSH</strong> and secured by only
|
||||
allowing private key encrypted logins.</li>
|
||||
</ul>
|
||||
<h3 id="trianta.dev">trianta.dev</h3>
|
||||
<h4 id="lab.trianta.devtriantatrianta.dev"><a
|
||||
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
|
||||
<ul>
|
||||
<li>Created, designed, and continuously host a personal website at
|
||||
<code>trianta.dev</code>, which showcases some of the completed projects
|
||||
that were developed using <strong>TypeScript</strong> and
|
||||
<strong>JavaScript</strong>.</li>
|
||||
<li>Automatically built and deployed using a combination of
|
||||
<strong>Jenkins</strong> pipelines and a <strong>Docker</strong>
|
||||
container built from a Dockerfile.</li>
|
||||
<li>Utilized Git to manage and track changes within the project, along
|
||||
with the issues feature of Gitea to plan for future ideas.</li>
|
||||
</ul>
|
||||
<h2 id="experience">Experience</h2>
|
||||
<h3 id="slot-technician-january-2025---current">Slot Technician (January
|
||||
2025 - Current)</h3>
|
||||
<h4 id="river-city-casino-hotel">River City Casino & Hotel</h4>
|
||||
<ul>
|
||||
<li>Quickly diagnose and resolve complex slot machine malfunctions,
|
||||
minimizing downtime and ensuring seamless guest operations.</li>
|
||||
<li>Repair and replace faulty circuit boards, utilizing soldering and
|
||||
diagnostic techniques to restore full machine functionality.</li>
|
||||
<li>Conduct thorough inspections and perform preventative maintenance,
|
||||
identifying potential issues before they impact machine operation.</li>
|
||||
<li>Maintain detailed and accurate logs of all maintenance and repair
|
||||
activities, complying with all operational standards.</li>
|
||||
</ul>
|
||||
<h3 id="system-administrator-september-2024---december-2024">System
|
||||
Administrator (September 2024 - December 2024)</h3>
|
||||
<h4 id="gerold-moving">Gerold Moving</h4>
|
||||
<ul>
|
||||
<li>Digitized old systems to newer methods that allowed the decreased
|
||||
the time spent per document.</li>
|
||||
<li>Organized existing systems to become more centralized, increasing
|
||||
security and facilitating easy access and understanding.</li>
|
||||
<li>Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications and network connectivity.</li>
|
||||
</ul>
|
||||
<h3 id="it-help-desk-may-2022---july-2022">IT Help Desk (May 2022 - July
|
||||
2022)</h3>
|
||||
<h4 id="vinali-staffing">Vinali Staffing</h4>
|
||||
<ul>
|
||||
<li>Handled technical support requests from users via phone, email, or
|
||||
chat, using communication and problem-solving to resolve issues.</li>
|
||||
<li>Responded to issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications.</li>
|
||||
<li>Achieved an exceptional level of performance and quality within the
|
||||
first month by minimizing call time and increasing resolved rate.</li>
|
||||
</ul>
|
||||
</body>
|
||||
</html>
|
||||
|
||||
+49
-51
@@ -4,57 +4,6 @@ Gregory Crawford
|
||||
###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
|
||||
|
||||
|
||||
Experience
|
||||
---------
|
||||
### Slot Technician (January 2025 - Current)
|
||||
#### River City Casino & Hotel
|
||||
- Achieved Team Member of the Quarter within the first year and nominated for Team Member of the Year.
|
||||
- Lead and trained team members through proactive action during night shift hours.
|
||||
- Quickly diagnose and resolve complex slot machine malfunctions, minimizing downtime and ensuring seamless guest operations.
|
||||
- Repair and replace faulty circuit boards, utilizing soldering and diagnostic techniques to restore full machine functionality.
|
||||
- Maintain detailed and accurate logs of all maintenance and repair activities, complying with all operational standards.
|
||||
|
||||
### System Administrator (September 2024 - December 2024)
|
||||
#### Gerold Moving
|
||||
- Introduced and trained on meeting compliance standards such as CMMC.
|
||||
- Digitized old systems to improved organizational methods that allowed collaborative approaches to documents.
|
||||
- Organized existing systems to become more centralized, increasing security and facilitating easy access and understanding.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity
|
||||
|
||||
### IT Help Desk (May 2022 - July 2022)
|
||||
#### Vinali Staffing
|
||||
- Handled technical support requests from users via phone, email, or chat, using communication and problem-solving to resolve issues.
|
||||
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within the first month by minimizing call time and increasing resolved rate.
|
||||
|
||||
|
||||
Skills
|
||||
------
|
||||
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
|
||||
|
||||
- **Tools:** SSH, Git, Apache, Docker, Jenkins, Caddy
|
||||
|
||||
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
|
||||
Projects
|
||||
--------
|
||||
### trianta.dev
|
||||
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
|
||||
|
||||
- Created, designed, and continuously host a personal website at `trianta.dev`, which showcases some of the completed projects that were developed using **TypeScript** and **JavaScript**.
|
||||
- Automatically built and deployed using a combination of **Jenkins** pipelines and **Docker** containers.
|
||||
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
||||
|
||||
### Server Management (May 2021 - Current)
|
||||
#### [Personal Website](https://trianta.dev)
|
||||
|
||||
- Managing a fleet of four servers using **Docker** for deploying services and **Caddy** for domain and subdomain routing.
|
||||
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian** servers.
|
||||
- Manage the network infrastructure, handling firewalls, routers, and switches to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
||||
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
|
||||
|
||||
|
||||
Education
|
||||
---------
|
||||
### Bachelor of Science in Computer Science (Completed: May 2024)
|
||||
@@ -62,4 +11,53 @@ Education
|
||||
|
||||
- **GPA:** 3.15
|
||||
- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
|
||||
- Had hands-on experience with development tools such as **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring.
|
||||
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
||||
|
||||
Skills
|
||||
------
|
||||
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
|
||||
|
||||
- **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox, Caddy
|
||||
|
||||
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
Projects
|
||||
--------
|
||||
### Server Management (May 2021 - Current)
|
||||
#### [Personal Website](https://trianta.dev)
|
||||
|
||||
- Managing a fleet of four servers using **Docker** for deploying services and **Caddy** for domain and subdomain routing.
|
||||
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
|
||||
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
||||
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
|
||||
|
||||
### trianta.dev
|
||||
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
|
||||
|
||||
- Created, designed, and continuously host a personal website at `trianta.dev`, which showcases some of the completed projects that were developed using **TypeScript** and **JavaScript**.
|
||||
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
|
||||
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
||||
|
||||
Experience
|
||||
---------
|
||||
### Slot Technician (January 2025 - Current)
|
||||
#### River City Casino & Hotel
|
||||
- Quickly diagnose and resolve complex slot machine malfunctions, minimizing downtime and ensuring seamless guest operations.
|
||||
- Repair and replace faulty circuit boards, utilizing soldering and diagnostic techniques to restore full machine functionality.
|
||||
- Conduct thorough inspections and perform preventative maintenance, identifying potential issues before they impact machine operation.
|
||||
- Maintain detailed and accurate logs of all maintenance and repair activities, complying with all operational standards.
|
||||
|
||||
### System Administrator (September 2024 - December 2024)
|
||||
#### Gerold Moving
|
||||
|
||||
- Digitized old systems to newer methods that allowed the decreased the time spent per document.
|
||||
- Organized existing systems to become more centralized, increasing security and facilitating easy access and understanding.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
|
||||
|
||||
### IT Help Desk (May 2022 - July 2022)
|
||||
#### Vinali Staffing
|
||||
|
||||
- Handled technical support requests from users via phone, email, or chat, using communication and problem-solving to resolve issues.
|
||||
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within the first month by minimizing call time and increasing resolved rate.
|
||||
|
||||
Binary file not shown.
+75
-76
@@ -2,82 +2,6 @@ Gregory Crawford
|
||||
|
||||
[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
|
||||
|
||||
Experience
|
||||
|
||||
Slot Technician (January 2025 - Current)
|
||||
|
||||
River City Casino & Hotel
|
||||
|
||||
- Achieved Team Member of the Quarter within the first year and
|
||||
nominated for Team Member of the Year.
|
||||
- Lead and trained team members through proactive action during night
|
||||
shift hours.
|
||||
- Quickly diagnose and resolve complex slot machine malfunctions,
|
||||
minimizing downtime and ensuring seamless guest operations.
|
||||
- Repair and replace faulty circuit boards, utilizing soldering and
|
||||
diagnostic techniques to restore full machine functionality.
|
||||
- Maintain detailed and accurate logs of all maintenance and repair
|
||||
activities, complying with all operational standards.
|
||||
|
||||
System Administrator (September 2024 - December 2024)
|
||||
|
||||
Gerold Moving
|
||||
|
||||
- Introduced and trained on meeting compliance standards such as CMMC.
|
||||
- Digitized old systems to improved organizational methods that
|
||||
allowed collaborative approaches to documents.
|
||||
- Organized existing systems to become more centralized, increasing
|
||||
security and facilitating easy access and understanding.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications and network connectivity
|
||||
|
||||
IT Help Desk (May 2022 - July 2022)
|
||||
|
||||
Vinali Staffing
|
||||
|
||||
- Handled technical support requests from users via phone, email, or
|
||||
chat, using communication and problem-solving to resolve issues.
|
||||
- Responded to issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within the
|
||||
first month by minimizing call time and increasing resolved rate.
|
||||
|
||||
Skills
|
||||
|
||||
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
||||
|
||||
- Tools: SSH, Git, Apache, Docker, Jenkins, Caddy
|
||||
|
||||
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
Projects
|
||||
|
||||
trianta.dev
|
||||
|
||||
lab.trianta.dev/Trianta/trianta.dev
|
||||
|
||||
- Created, designed, and continuously host a personal website at
|
||||
trianta.dev, which showcases some of the completed projects that
|
||||
were developed using TypeScript and JavaScript.
|
||||
- Automatically built and deployed using a combination of Jenkins
|
||||
pipelines and Docker containers.
|
||||
- Utilized Git to manage and track changes within the project, along
|
||||
with the issues feature of Gitea to plan for future ideas.
|
||||
|
||||
Server Management (May 2021 - Current)
|
||||
|
||||
Personal Website
|
||||
|
||||
- Managing a fleet of four servers using Docker for deploying services
|
||||
and Caddy for domain and subdomain routing.
|
||||
- Wrote scripts in Bash to automatically perform routine tasks such as
|
||||
backups on Debian servers.
|
||||
- Manage the network infrastructure, handling firewalls, routers, and
|
||||
switches to allow for local management of DNS as well as simplified
|
||||
access through private domain addresses for accessing the servers.
|
||||
- Servers are accessed using SSH and secured by only allowing private
|
||||
key encrypted logins.
|
||||
|
||||
Education
|
||||
|
||||
Bachelor of Science in Computer Science (Completed: May 2024)
|
||||
@@ -89,5 +13,80 @@ Southern Illinois University Edwardsville
|
||||
develop leadership and collaboration skills, such as communicating
|
||||
effectively with team members, managing project timelines and
|
||||
resources, and making informed decisions.
|
||||
- Had hands-on experience with development tools such as Git , Jenkins
|
||||
, and Docker to automate testing, deployment, and monitoring.
|
||||
- Developed proficiency in programming languages such as C, C++,
|
||||
Python, and JavaScript.
|
||||
|
||||
Skills
|
||||
|
||||
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
||||
|
||||
- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox, Caddy
|
||||
|
||||
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
Projects
|
||||
|
||||
Server Management (May 2021 - Current)
|
||||
|
||||
Personal Website
|
||||
|
||||
- Managing a fleet of four servers using Docker for deploying services
|
||||
and Caddy for domain and subdomain routing.
|
||||
- Wrote scripts in Bash to automatically perform routine tasks such as
|
||||
backups on Debian Linux servers.
|
||||
- Manage the network infrastructure to allow for local management of
|
||||
DNS as well as simplified access through private domain addresses
|
||||
for accessing the servers.
|
||||
- Servers are accessed using SSH and secured by only allowing private
|
||||
key encrypted logins.
|
||||
|
||||
trianta.dev
|
||||
|
||||
lab.trianta.dev/Trianta/trianta.dev
|
||||
|
||||
- Created, designed, and continuously host a personal website at
|
||||
trianta.dev, which showcases some of the completed projects that
|
||||
were developed using TypeScript and JavaScript.
|
||||
- Automatically built and deployed using a combination of Jenkins
|
||||
pipelines and a Docker container built from a Dockerfile.
|
||||
- Utilized Git to manage and track changes within the project, along
|
||||
with the issues feature of Gitea to plan for future ideas.
|
||||
|
||||
Experience
|
||||
|
||||
Slot Technician (January 2025 - Current)
|
||||
|
||||
River City Casino & Hotel
|
||||
|
||||
- Quickly diagnose and resolve complex slot machine malfunctions,
|
||||
minimizing downtime and ensuring seamless guest operations.
|
||||
- Repair and replace faulty circuit boards, utilizing soldering and
|
||||
diagnostic techniques to restore full machine functionality.
|
||||
- Conduct thorough inspections and perform preventative maintenance,
|
||||
identifying potential issues before they impact machine operation.
|
||||
- Maintain detailed and accurate logs of all maintenance and repair
|
||||
activities, complying with all operational standards.
|
||||
|
||||
System Administrator (September 2024 - December 2024)
|
||||
|
||||
Gerold Moving
|
||||
|
||||
- Digitized old systems to newer methods that allowed the decreased
|
||||
the time spent per document.
|
||||
- Organized existing systems to become more centralized, increasing
|
||||
security and facilitating easy access and understanding.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications and network connectivity.
|
||||
|
||||
IT Help Desk (May 2022 - July 2022)
|
||||
|
||||
Vinali Staffing
|
||||
|
||||
- Handled technical support requests from users via phone, email, or
|
||||
chat, using communication and problem-solving to resolve issues.
|
||||
- Responded to issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within the
|
||||
first month by minimizing call time and increasing resolved rate.
|
||||
|
||||
Reference in New Issue
Block a user