sysadmin: reduce to single page

about/resume.css

@@ -1,7 +1,7 @@
 /* Whole document */
 body {
     font-family: Helvetica, Arial, sans-serif;
-    font-size: 1.0rem;
+    font-size: 0.8rem;
     color: black;
     line-height: 1.5;
     width: 800px;
@@ -18,7 +18,7 @@ body {
 
 /* Title of the resume */
 h1 {
-    font-size: 2.0rem;
+    font-size: 1.6rem;
     text-align: center;
     margin-top: 0px;
     margin-bottom: 0px;
@@ -26,26 +26,26 @@ h1 {
 
 /* Titles of categories */
 h2 {
-    font-size: 1.6rem;
+    font-size: 1.4rem;
     margin-top: 0;
     margin-bottom: 0.5rem;
     border-bottom: 1px solid black;
 }
 
 h3 {
-    font-size: 1.4rem;
+    font-size: 1.2rem;
     margin-top: 0;
     margin-bottom: 0;
 }
 
 h4 {
-    font-size: 1.2rem;
+    font-size: 1.0rem;
     margin-top: 0;
     margin-bottom: 0.5rem;
 }
 
 h6 {
-    font-size: 0.8rem;
+    font-size: 0.7rem;
     text-align: center;
     margin: 0;
     padding-bottom: 9px;

about/resume.html

@@ -30,35 +30,100 @@
 id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
 <a href="https://trianta.dev">trianta.dev</a> ] . [
 gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
-<h6
+<h2 id="education">Education</h2>
-id="highly-motivated-and-detail-oriented-worker-with-previous-experience-in-customer-facing-roles.-excellent-communication-and-problem-solving-skills-with-a-strong-ability-to-work-under-pressure.">Highly
+<h3
-motivated and detail-oriented worker with previous experience in
+id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
-customer-facing roles. Excellent communication and problem-solving
+of Science in Computer Science (Completed: May 2024)</h3>
-skills, with a strong ability to work under pressure.</h6>
+<h4 id="southern-illinois-university-edwardsville">Southern Illinois
-<h2 id="experience">EXPERIENCE</h2>
+University Edwardsville</h4>
-<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
+<ul>
-2022 - July 2022)</h3>
+<li><strong>GPA:</strong> 3.15</li>
+<li>Participated in team projects as a <strong>team lead</strong> or
+contributor to develop leadership and collaboration skills, such as
+communicating effectively with team members, managing project timelines
+and resources, and making informed decisions.</li>
+<li>Had hands-on experience with development tools and technologies like
+<strong>Git</strong> , <strong>Jenkins</strong> , and
+<strong>Docker</strong> to automate testing, deployment, and monitoring
+of software applications. Successfully implemented a continuous
+integration pipeline that reduced build times by 75%.</li>
+</ul>
+<h2 id="projects">Projects</h2>
+<h3 id="server-management-may-2021---current">Server Management (May
+2021 - Current)</h3>
+<h4 id="personal-website"><a href="https://trianta.dev">Personal
+Website</a></h4>
+<ul>
+<li>Managing a fleet of three servers using <strong>Docker</strong> for
+deploying services and <strong>Apache</strong> for domain and subdomain
+routing.</li>
+<li>Wrote scripts in <strong>Bash</strong> to automatically perform
+routine tasks such as backups on <strong>Debian Linux</strong>
+servers.</li>
+<li>Manage the network infrastructure to allow for local management of
+DNS as well as simplified access through private domain addresses for
+accessing the servers.</li>
+<li>Servers are accessed using <strong>SSH</strong> and secured by only
+allowing private key encrypted logins.</li>
+</ul>
+<h2 id="experience">Experience</h2>
+<h3 id="system-administrator-september-2024---current">System
+Administrator (September 2024 - Current)</h3>
+<h4 id="gerold-moving">Gerold Moving</h4>
+<ul>
+<li>Digitized old systems to new faster methods that allowed the
+employee to spend less time per document, increasing productivity by
+30%.</li>
+<li>Designed efficient methods for managing internal tools, improving
+manageability and reducing the annual operating cost by over
+$1,000.</li>
+<li>Organized a centralized knowledge base that collects information for
+common technical issues, including step-by-step instructions and
+relevant screenshots, to facilitate easy access and understanding.</li>
+<li>Conducted troubleshooting processes to diagnose and resolve problems
+related to software applications and network connectivity.</li>
+</ul>
+<h3 id="it-help-desk-may-2022---july-2022">IT Help Desk (May 2022 - July
+2022)</h3>
 <h4 id="vinali-staffing">Vinali Staffing</h4>
 <ul>
-<li>Managed a high volume of customer queries and resolved issues in a
+<li>Handled technical support requests from users via phone, email, or
-timely manner.</li>
+chat, using skills like communication and problem-solving to resolve
-<li>Responded to and resolved technical issues with strong analytical
+issues. Resolved an average of 82% of all technical issues on first
-and troubleshooting skills.</li>
+contact.</li>
-<li>Clearly and effectively communicate information to others, providing
+<li>Responded to issues related to hardware, software, and networking
-them with the answers they needed.</li>
+problems using knowledge of systems and applications.</li>
-<li>Collaborated with diverse groups including students, staff, and
+<li>Achieved an exceptional level of performance and quality within just
-faculty.</li>
+one month by minimizing call time and post-call time while increasing
+the rate of issues fixed, exceeding expectations of an average time to
+reach it being nearly a year.</li>
+<li>Successfully maintained a 94% customer satisfaction rating
+throughout my tenure and reduced my average conclusion time from 16
+minutes to under 5 minutes.</li>
 </ul>
 <h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
 2017 - July 2021)</h3>
-<h4 id="gerold-moving">Gerold Moving</h4>
+<h4 id="gerold-moving-1">Gerold Moving</h4>
 <ul>
-<li>Resolved issues related to computers running the Windows operating
-system, as well as with Microsoft Office 365 software and services.</li>
 <li>Provided technical support, including malfunctioning software and
 networking issues.</li>
-<li>Took apart and put together computer systems to identify and fix
+<li>Fixed issues regarding computers running Microsoft Windows, as well
+as with Microsoft Office 365 software and services.</li>
+<li>Disassembled and reassembled computer systems to identify and fix
 problems with individual parts or components.</li>
 </ul>
+<h2 id="awards">Awards</h2>
+<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
+2019)</h3>
+<ul>
+<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
+America.</li>
+<li>Served for over a year as the Senior Patrol Leader of approximately
+16 Boy Scouts, organizing, coordinating, and leading the troop during
+this time to reach their goals for the next rank.</li>
+<li>Demonstrated self-discipline and responsibility by managing time and
+resources effectively, completing service projects and achieving rank
+goals.</li>
+</ul>
 </body>
 </html>

about/resume.md

@@ -3,22 +3,54 @@ Gregory Crawford
 
 ###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
 
-###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
 
-
+Education
-EXPERIENCE
 ---------
-### Help Desk Level 1 (May 2022 - July 2022)
+### Bachelor of Science in Computer Science (Completed: May 2024)
+#### Southern Illinois University Edwardsville
+
+- **GPA:** 3.15
+- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
+- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker**  to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
+
+Projects
+--------
+### Server Management (May 2021 - Current)
+#### [Personal Website](https://trianta.dev)
+
+- Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing.
+- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
+- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
+- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
+
+Experience
+---------
+### System Administrator (September 2024 - Current)
+#### Gerold Moving
+
+- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
+- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
+- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
+- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
+
+### IT Help Desk (May 2022 - July 2022)
 #### Vinali Staffing
 
-- Managed a high volume of customer queries and resolved issues in a timely manner.
+- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
-- Responded to and resolved technical issues with strong analytical and troubleshooting skills.
+- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications. 
-- Clearly and effectively communicate information to others, providing them with the answers they needed. 
+- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
-- Collaborated with diverse groups including students, staff, and faculty.
+- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
 
 ### IT Help Desk (November 2017 - July 2021)
 #### Gerold Moving
 
-- Resolved issues related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
 - Provided technical support, including malfunctioning software and networking issues.
-- Took apart and put together computer systems to identify and fix problems with individual parts or components.
+- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
+- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
+
+Awards
+--------
+### Eagle Scout (Completed: June 2019)
+- Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
+- Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
+- Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.

about/resume.txt

@@ -2,30 +2,93 @@ Gregory Crawford
 
 [ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
 
-Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
+Education
 
-EXPERIENCE
+Bachelor of Science in Computer Science (Completed: May 2024)
 
-Help Desk Level 1 (May 2022 - July 2022)
+Southern Illinois University Edwardsville
+
+-   GPA: 3.15
+-   Participated in team projects as a team lead or contributor to
+    develop leadership and collaboration skills, such as communicating
+    effectively with team members, managing project timelines and
+    resources, and making informed decisions.
+-   Had hands-on experience with development tools and technologies like
+    Git , Jenkins , and Docker to automate testing, deployment, and
+    monitoring of software applications. Successfully implemented a
+    continuous integration pipeline that reduced build times by 75%.
+
+Projects
+
+Server Management (May 2021 - Current)
+
+Personal Website
+
+-   Managing a fleet of three servers using Docker for deploying
+    services and Apache for domain and subdomain routing.
+-   Wrote scripts in Bash to automatically perform routine tasks such as
+    backups on Debian Linux servers.
+-   Manage the network infrastructure to allow for local management of
+    DNS as well as simplified access through private domain addresses
+    for accessing the servers.
+-   Servers are accessed using SSH and secured by only allowing private
+    key encrypted logins.
+
+Experience
+
+System Administrator (September 2024 - Current)
+
+Gerold Moving
+
+-   Digitized old systems to new faster methods that allowed the
+    employee to spend less time per document, increasing productivity by
+    30%.
+-   Designed efficient methods for managing internal tools, improving
+    manageability and reducing the annual operating cost by over $1,000.
+-   Organized a centralized knowledge base that collects information for
+    common technical issues, including step-by-step instructions and
+    relevant screenshots, to facilitate easy access and understanding.
+-   Conducted troubleshooting processes to diagnose and resolve problems
+    related to software applications and network connectivity.
+
+IT Help Desk (May 2022 - July 2022)
 
 Vinali Staffing
 
--   Managed a high volume of customer queries and resolved issues in a
+-   Handled technical support requests from users via phone, email, or
-    timely manner.
+    chat, using skills like communication and problem-solving to resolve
--   Responded to and resolved technical issues with strong analytical
+    issues. Resolved an average of 82% of all technical issues on first
-    and troubleshooting skills.
+    contact.
--   Clearly and effectively communicate information to others, providing
+-   Responded to issues related to hardware, software, and networking
-    them with the answers they needed.
+    problems using knowledge of systems and applications.
--   Collaborated with diverse groups including students, staff, and
+-   Achieved an exceptional level of performance and quality within just
-    faculty.
+    one month by minimizing call time and post-call time while
+    increasing the rate of issues fixed, exceeding expectations of an
+    average time to reach it being nearly a year.
+-   Successfully maintained a 94% customer satisfaction rating
+    throughout my tenure and reduced my average conclusion time from 16
+    minutes to under 5 minutes.
 
 IT Help Desk (November 2017 - July 2021)
 
 Gerold Moving
 
--   Resolved issues related to computers running the Windows operating
-    system, as well as with Microsoft Office 365 software and services.
 -   Provided technical support, including malfunctioning software and
     networking issues.
--   Took apart and put together computer systems to identify and fix
+-   Fixed issues regarding computers running Microsoft Windows, as well
+    as with Microsoft Office 365 software and services.
+-   Disassembled and reassembled computer systems to identify and fix
     problems with individual parts or components.
+
+Awards
+
+Eagle Scout (Completed: June 2019)
+
+-   Achieved the rank of Eagle Scout as a member of Boy Scouts of
+    America.
+-   Served for over a year as the Senior Patrol Leader of approximately
+    16 Boy Scouts, organizing, coordinating, and leading the troop
+    during this time to reach their goals for the next rank.
+-   Demonstrated self-discipline and responsibility by managing time and
+    resources effectively, completing service projects and achieving
+    rank goals.