Merge branch 'swe' of 12.trianta.dev:Trianta/Trianta into swe
This commit is contained in:
Trianta
+62
-46
@@ -23,9 +23,6 @@
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.display.math{display: block; text-align: center; margin: 0.5rem auto;}
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</style>
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<link rel="stylesheet" href="resume.css" />
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<!--[if lt IE 9]>
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<script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.3/html5shiv-printshiv.min.js"></script>
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<![endif]-->
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</head>
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<body>
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<h1 id="gregory-crawford">Gregory Crawford</h1>
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@@ -45,7 +42,63 @@ various hardware components.</li>
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<li>Provided guidance on using Microsoft Office applications, including
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Word and Excel, to help improve productivity and efficiency.</li>
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</ul>
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<h3 id="system-administrator-september-2024---current">System
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Administrator (September 2024 - Current)</h3>
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<h4 id="gerold-moving-1">Gerold Moving</h4>
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<ul>
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<li>Updated old systems to new methods to digitize current practices,
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increasing productivity by 30%.</li>
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<li>Organized a centralized knowledge base that collects information for
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common technical issues, including step-by-step instructions and
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relevant screenshots, to facilitate easy access and understanding.</li>
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<li>Resolve issues with Microsoft Windows and Office 365 software and
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services.</li>
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</ul>
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<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
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2022 - July 2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Responded to technical support requests from users via phone, email,
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chat, or in-person, using skills like communication and problem-solving
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to resolve issues. Successfully resolved an average of 82% of all
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technical issues on first contact.</li>
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<li>Resolved issues related to hardware, software, and networking
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problems using knowledge of systems and applications.</li>
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<li>Achieved an exceptional level of performance and quality within just
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one month, exceeding expectations of an average time to reach it being
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nearly a year. Successfully maintained a 94% customer satisfaction
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rating throughout my tenure.</li>
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<li>Reduced the average response time from 16 minutes to under 5
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minutes.</li>
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</ul>
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<h2 id="technical-skills">TECHNICAL SKILLS</h2>
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<ul>
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<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
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TypeScript, JavaScript</p></li>
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<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
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VirtualBox</p></li>
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<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
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Debian, Arch</p></li>
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</ul>
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<h2 id="projects">PROJECTS</h2>
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<h3 id="server-management-may-2021---current">Server Management (May
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2021 - Current)</h3>
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<h4 id="personal-website"><a href="https://trianta.dev">Personal
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Website</a></h4>
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<ul>
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<li>Caring for and updating several servers that use technologies such
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as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
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run smoothly and securely. Managing a fleet of 3 servers, reducing
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downtime by an average of 40%.</li>
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<li>Scripts written in <strong>Bash</strong> that could
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<strong>automatically perform routine tasks</strong> on computers
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running the Linux operating system.</li>
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<li>Found and fixed technical issues with my software, and created
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improvements to update and correct it for future use.</li>
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<li>Created and put online a website, using <strong>Jenkins</strong> to
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help manage the building process, and Docker to make sure everything
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works together properly.</li>
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</ul>
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<h3 id="open-source-contributions">Open-Source Contributions</h3>
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<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
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Profile</a></h4>
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@@ -65,28 +118,12 @@ and added to the system due to new user demand.</li>
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<li>Thoroughly tested software features in an isolated environment
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before releasing it into wider use.</li>
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<li>Worked together with the main coding team to make sure the project
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met all of the required guidelines and quality standards.</li>
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meets all of the code quality standards.</li>
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</ul>
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<h3 id="server-management-may-2021---current">Server Management (May
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<h3 id="server-management-may-2021---current-1">Server Management (May
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2021 - Current)</h3>
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<h4 id="personal-website"><a href="https://trianta.dev">Personal
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<h4 id="personal-website-1"><a href="https://trianta.dev">Personal
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Website</a></h4>
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<ul>
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<li>Caring for and updating several servers that use technologies such
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as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
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run smoothly and securely.</li>
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<li>Scripts written in <strong>Bash</strong> that could
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<strong>automatically perform routine tasks</strong> on computers
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running the Linux operating system, to save time and effort.</li>
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<li><strong>Used logging tools</strong> to keep track of how the system
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was working, which helped me identify and solve any problems that came
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up more quickly.</li>
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<li>Found and fixed technical issues with my software, and created
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improvements to update and correct it for future use.</li>
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<li>Created and put online a website, using <strong>Jenkins</strong> to
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help manage the building process, and Docker to make sure everything
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works together properly.</li>
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</ul>
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<h3 id="trianta.dev">trianta.dev</h3>
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<h4 id="lab.trianta.devtriantatrianta.dev"><a
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href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
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@@ -101,31 +138,10 @@ using the HTML and CSS languages.</li>
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changes in my projects.</li>
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</ul>
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<h2 id="education">EDUCATION</h2>
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<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
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2024)</h3>
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<h3
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id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
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of Science in Computer Science (Completed: May 2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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<ul>
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<li>Developed proficiency in programming languages such as
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<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
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<strong>JavaScript</strong>.</li>
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<li>Took up the role of <strong>Team Lead</strong> on multiple projects
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across multiple courses to meet project deadlines.</li>
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<li>Coordinated the use of <strong>Git</strong> among team members to
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ensure all changes were tracked, reviewed, and properly integrated.</li>
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<li>Collaborated with team members to <strong>set project goals and
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priorities</strong>.</li>
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<li>Mentored junior team members to improve their coding skills and
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knowledge.</li>
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</ul>
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<h2 id="skills">SKILLS</h2>
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<ul>
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<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
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SQL, Typescript, JavaScript, HTML, CSS</p></li>
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<li><p><strong>Development Tools:</strong> SSH, Git, Apache, Docker,
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Jenkins, MySQL, MariaDB, VirtualBox</p></li>
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<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
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Debian, Arch, macOS</p></li>
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</ul>
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</body>
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</html>
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