diff --git a/about/resume.docx b/about/resume.docx index bbb59ec..6b427ca 100644 Binary files a/about/resume.docx and b/about/resume.docx differ diff --git a/about/resume.html b/about/resume.html index bd04c3a..ae82a9a 100644 --- a/about/resume.html +++ b/about/resume.html @@ -23,9 +23,6 @@ .display.math{display: block; text-align: center; margin: 0.5rem auto;} -

Gregory Crawford

@@ -45,7 +42,63 @@ various hardware components.
  • Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency.
    • +

    System +Administrator (September 2024 - Current)

    +

    Gerold Moving

    + +

    Help Desk Level 1 (May +2022 - July 2022)

    +

    Vinali Staffing

    + +

    TECHNICAL SKILLS

    +

    PROJECTS

    +

    Server Management (May +2021 - Current)

    +

    Personal +Website

    +

    Open-Source Contributions

    Github Profile

    @@ -65,28 +118,12 @@ and added to the system due to new user demand.
  • Thoroughly tested software features in an isolated environment before releasing it into wider use.
  • Worked together with the main coding team to make sure the project -met all of the required guidelines and quality standards.
    • +meets all of the code quality standards. -

    Server Management (May +

    Server Management (May 2021 - Current)

    -

    Personal +

    Personal Website

    -

    trianta.dev

    lab.trianta.dev/Trianta/trianta.dev

    @@ -101,31 +138,10 @@ using the HTML and CSS languages. changes in my projects.

    EDUCATION

    -

    B.S. in Computer Science (May -2024)

    +

    Bachelor +of Science in Computer Science (Completed: May 2024)

    Southern Illinois University Edwardsville

    - -

    SKILLS

    - diff --git a/about/resume.md b/about/resume.md index fe6522c..e8e9499 100644 --- a/about/resume.md +++ b/about/resume.md @@ -14,8 +14,39 @@ EXPERIENCE - Utilized technical expertise to analyze and resolve issues with various hardware components. - Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency. +### System Administrator (September 2024 - Current) +#### Gerold Moving + +- Updated old systems to new methods to digitize current practices, increasing productivity by 30%. +- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding. +- Resolve issues with Microsoft Windows and Office 365 software and services. + +### Help Desk Level 1 (May 2022 - July 2022) +#### Vinali Staffing + +- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. Successfully resolved an average of 82% of all technical issues on first contact. +- Resolved issues related to hardware, software, and networking problems using knowledge of systems and applications. +- Achieved an exceptional level of performance and quality within just one month, exceeding expectations of an average time to reach it being nearly a year. Successfully maintained a 94% customer satisfaction rating throughout my tenure. +- Reduced the average response time from 16 minutes to under 5 minutes. + +TECHNICAL SKILLS +---------------- +- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript + +- **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox + +- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch + PROJECTS -------- +### Server Management (May 2021 - Current) +#### [Personal Website](https://trianta.dev) + +- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. Managing a fleet of 3 servers, reducing downtime by an average of 40%. +- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system. +- Found and fixed technical issues with my software, and created improvements to update and correct it for future use. +- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly. + ### Open-Source Contributions #### [Github Profile](https://github.com/Trimutex) @@ -25,16 +56,11 @@ PROJECTS - Collaborated on the launch of new project features, integrating user feedback into design iterations. - Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand. - Thoroughly tested software features in an isolated environment before releasing it into wider use. -- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards. +- Worked together with the main coding team to make sure the project meets all of the code quality standards. ### Server Management (May 2021 - Current) #### [Personal Website](https://trianta.dev) -- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. -- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort. -- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly. -- Found and fixed technical issues with my software, and created improvements to update and correct it for future use. -- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly. ### trianta.dev #### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev) @@ -46,19 +72,5 @@ PROJECTS EDUCATION --------- -### B.S. in Computer Science (May 2024) +### Bachelor of Science in Computer Science (Completed: May 2024) #### Southern Illinois University Edwardsville - -- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**. -- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines. -- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated. -- Collaborated with team members to **set project goals and priorities**. -- Mentored junior team members to improve their coding skills and knowledge. - -SKILLS ------- -- **Programming Languages:** C++, C, Bash, Python, SQL, Typescript, JavaScript, HTML, CSS - -- **Development Tools:** SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox - -- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch, macOS diff --git a/about/resume.pdf b/about/resume.pdf index eb685d7..b2f27d3 100644 Binary files a/about/resume.pdf and b/about/resume.pdf differ diff --git a/about/resume.txt b/about/resume.txt index 0673950..68e8352 100644 --- a/about/resume.txt +++ b/about/resume.txt @@ -15,8 +15,61 @@ Gerold Moving - Provided guidance on using Microsoft Office applications, including Word and Excel, to help improve productivity and efficiency. +System Administrator (September 2024 - Current) + +Gerold Moving + +- Updated old systems to new methods to digitize current practices, + increasing productivity by 30%. +- Organized a centralized knowledge base that collects information for + common technical issues, including step-by-step instructions and + relevant screenshots, to facilitate easy access and understanding. +- Resolve issues with Microsoft Windows and Office 365 software and + services. + +Help Desk Level 1 (May 2022 - July 2022) + +Vinali Staffing + +- Responded to technical support requests from users via phone, email, + chat, or in-person, using skills like communication and + problem-solving to resolve issues. Successfully resolved an average + of 82% of all technical issues on first contact. +- Resolved issues related to hardware, software, and networking + problems using knowledge of systems and applications. +- Achieved an exceptional level of performance and quality within just + one month, exceeding expectations of an average time to reach it + being nearly a year. Successfully maintained a 94% customer + satisfaction rating throughout my tenure. +- Reduced the average response time from 16 minutes to under 5 + minutes. + +TECHNICAL SKILLS + +- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript + +- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox + +- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch + PROJECTS +Server Management (May 2021 - Current) + +Personal Website + +- Caring for and updating several servers that use technologies such + as Docker and Apache to make sure they run smoothly and securely. + Managing a fleet of 3 servers, reducing downtime by an average of + 40%. +- Scripts written in Bash that could automatically perform routine + tasks on computers running the Linux operating system. +- Found and fixed technical issues with my software, and created + improvements to update and correct it for future use. +- Created and put online a website, using Jenkins to help manage the + building process, and Docker to make sure everything works together + properly. + Open-Source Contributions Github Profile @@ -31,26 +84,12 @@ Github Profile - Thoroughly tested software features in an isolated environment before releasing it into wider use. - Worked together with the main coding team to make sure the project - met all of the required guidelines and quality standards. + meets all of the code quality standards. Server Management (May 2021 - Current) Personal Website -- Caring for and updating several servers that use technologies such - as Docker and Apache to make sure they run smoothly and securely. -- Scripts written in Bash that could automatically perform routine - tasks on computers running the Linux operating system, to save time - and effort. -- Used logging tools to keep track of how the system was working, - which helped me identify and solve any problems that came up more - quickly. -- Found and fixed technical issues with my software, and created - improvements to update and correct it for future use. -- Created and put online a website, using Jenkins to help manage the - building process, and Docker to make sure everything works together - properly. - trianta.dev lab.trianta.dev/Trianta/trianta.dev @@ -66,26 +105,6 @@ lab.trianta.dev/Trianta/trianta.dev EDUCATION -B.S. in Computer Science (May 2024) +Bachelor of Science in Computer Science (Completed: May 2024) Southern Illinois University Edwardsville - -- Developed proficiency in programming languages such as C, C++, - Python, and JavaScript. -- Took up the role of Team Lead on multiple projects across multiple - courses to meet project deadlines. -- Coordinated the use of Git among team members to ensure all changes - were tracked, reviewed, and properly integrated. -- Collaborated with team members to set project goals and priorities. -- Mentored junior team members to improve their coding skills and - knowledge. - -SKILLS - -- Programming Languages: C++, C, Bash, Python, SQL, Typescript, - JavaScript, HTML, CSS - -- Development Tools: SSH, Git, Apache, Docker, Jenkins, MySQL, - MariaDB, VirtualBox - -- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch, macOS