sre: decrease even more on resume
This commit is contained in:
Trianta
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@@ -42,11 +42,10 @@ University Edwardsville</h4>
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contributor to develop leadership and collaboration skills, such as
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communicating effectively with team members, managing project timelines
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and resources, and making informed decisions.</li>
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<li>Had hands-on experience with development tools and technologies like
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<li>Had hands-on experience with development tools such as
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<strong>Git</strong> , <strong>Jenkins</strong> , and
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<strong>Docker</strong> to automate testing, deployment, and monitoring
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of software applications. Successfully implemented a continuous
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integration pipeline that reduced build times by 75%.</li>
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<strong>Docker</strong> to automate testing, deployment, and
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monitoring.</li>
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<li>Developed proficiency in programming languages such as
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<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
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<strong>JavaScript</strong>.</li>
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@@ -78,24 +77,6 @@ accessing the servers.</li>
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<li>Servers are accessed using <strong>SSH</strong> and secured by only
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allowing private key encrypted logins.</li>
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</ul>
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<h3 id="open-source-contributions">Open Source Contributions</h3>
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<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
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Profile</a></h4>
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<ul>
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<li>Some Merged Pull Requests: [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
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] . [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
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] . [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
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]</li>
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<li>Collaborated on the launch of new project features, integrating user
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feedback into design iterations.</li>
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<li>Contributed 9 times to the Hyprland project which uses C++26,
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resulting in over 150 changed lines.</li>
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<li>Thoroughly tested software features in an isolated environment
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before releasing it into wider use.</li>
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</ul>
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<h3 id="trianta.dev">trianta.dev</h3>
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<h4 id="lab.trianta.devtriantatrianta.dev"><a
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href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
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@@ -128,15 +109,10 @@ activities, complying with all operational standards.</li>
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Administrator (September 2024 - December 2024)</h3>
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<h4 id="gerold-moving">Gerold Moving</h4>
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<ul>
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<li>Digitized old systems to new faster methods that allowed the
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employee to spend less time per document, increasing productivity by
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30%.</li>
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<li>Designed efficient methods for managing internal tools, improving
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manageability and reducing the annual operating cost by over
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$1,000.</li>
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<li>Organized a centralized knowledge base that collects information for
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common technical issues, including step-by-step instructions and
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relevant screenshots, to facilitate easy access and understanding.</li>
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<li>Digitized old systems to newer methods that allowed the decreased
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the time spent per document.</li>
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<li>Organized existing systems to become more centralized, increasing
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security and facilitating easy access and understanding.</li>
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<li>Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.</li>
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</ul>
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@@ -145,31 +121,11 @@ related to software applications and network connectivity.</li>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
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issues. Resolved an average of 82% of all technical issues on first
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contact.</li>
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chat, using communication and problem-solving to resolve issues.</li>
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<li>Responded to issues related to hardware, software, and networking
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problems using knowledge of systems and applications.</li>
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<li>Achieved an exceptional level of performance and quality within just
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one month by minimizing call time and post-call time while increasing
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the rate of issues fixed, exceeding expectations of an average time to
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reach it being nearly a year.</li>
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<li>Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.</li>
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</ul>
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<h2 id="awards">Awards</h2>
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<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
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2019)</h3>
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<ul>
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<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
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America.</li>
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<li>Served for over a year as the Senior Patrol Leader of approximately
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16 Boy Scouts, organizing, coordinating, and leading the troop during
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this time to reach their goals for the next rank.</li>
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<li>Demonstrated self-discipline and responsibility by managing time and
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resources effectively, completing service projects and achieving rank
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goals.</li>
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<li>Achieved an exceptional level of performance and quality within the
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first month by minimizing call time and increasing resolved rate.</li>
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</ul>
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</body>
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</html>
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+5
-24
@@ -11,7 +11,7 @@ Education
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- **GPA:** 3.15
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- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
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- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
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- Had hands-on experience with development tools such as **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring.
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- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
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Skills
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@@ -32,16 +32,6 @@ Projects
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- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
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- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
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### Open Source Contributions
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#### [Github Profile](https://github.com/Trimutex)
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- Some Merged Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
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[ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
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[ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
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- Collaborated on the launch of new project features, integrating user feedback into design iterations.
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- Contributed 9 times to the Hyprland project which uses C++26, resulting in over 150 changed lines.
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- Thoroughly tested software features in an isolated environment before releasing it into wider use.
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### trianta.dev
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#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
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@@ -61,22 +51,13 @@ Experience
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### System Administrator (September 2024 - December 2024)
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#### Gerold Moving
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- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
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- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
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- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
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- Digitized old systems to newer methods that allowed the decreased the time spent per document.
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- Organized existing systems to become more centralized, increasing security and facilitating easy access and understanding.
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- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
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### IT Help Desk (May 2022 - July 2022)
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#### Vinali Staffing
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- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
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- Handled technical support requests from users via phone, email, or chat, using communication and problem-solving to resolve issues.
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- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
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- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
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- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
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Awards
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--------
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### Eagle Scout (Completed: June 2019)
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- Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
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- Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
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- Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.
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- Achieved an exceptional level of performance and quality within the first month by minimizing call time and increasing resolved rate.
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Binary file not shown.
+9
-48
@@ -13,10 +13,8 @@ Southern Illinois University Edwardsville
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develop leadership and collaboration skills, such as communicating
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effectively with team members, managing project timelines and
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resources, and making informed decisions.
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- Had hands-on experience with development tools and technologies like
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Git , Jenkins , and Docker to automate testing, deployment, and
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monitoring of software applications. Successfully implemented a
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continuous integration pipeline that reduced build times by 75%.
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- Had hands-on experience with development tools such as Git , Jenkins
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, and Docker to automate testing, deployment, and monitoring.
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- Developed proficiency in programming languages such as C, C++,
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Python, and JavaScript.
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@@ -44,19 +42,6 @@ Personal Website
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- Servers are accessed using SSH and secured by only allowing private
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key encrypted logins.
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Open Source Contributions
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Github Profile
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- Some Merged Pull Requests: [ hyprwm/Hyprland#7683 ] . [
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hyprwm/Hyprland#7575 ] . [ hyprwm/Hyprland#7633 ]
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- Collaborated on the launch of new project features, integrating user
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feedback into design iterations.
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- Contributed 9 times to the Hyprland project which uses C++26,
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resulting in over 150 changed lines.
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- Thoroughly tested software features in an isolated environment
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before releasing it into wider use.
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trianta.dev
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lab.trianta.dev/Trianta/trianta.dev
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@@ -88,14 +73,10 @@ System Administrator (September 2024 - December 2024)
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Gerold Moving
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- Digitized old systems to new faster methods that allowed the
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employee to spend less time per document, increasing productivity by
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30%.
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- Designed efficient methods for managing internal tools, improving
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manageability and reducing the annual operating cost by over $1,000.
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- Organized a centralized knowledge base that collects information for
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common technical issues, including step-by-step instructions and
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relevant screenshots, to facilitate easy access and understanding.
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- Digitized old systems to newer methods that allowed the decreased
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the time spent per document.
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- Organized existing systems to become more centralized, increasing
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security and facilitating easy access and understanding.
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- Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications and network connectivity.
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@@ -104,28 +85,8 @@ IT Help Desk (May 2022 - July 2022)
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Vinali Staffing
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- Handled technical support requests from users via phone, email, or
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chat, using skills like communication and problem-solving to resolve
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issues. Resolved an average of 82% of all technical issues on first
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contact.
|
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chat, using communication and problem-solving to resolve issues.
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- Responded to issues related to hardware, software, and networking
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problems using knowledge of systems and applications.
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- Achieved an exceptional level of performance and quality within just
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one month by minimizing call time and post-call time while
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increasing the rate of issues fixed, exceeding expectations of an
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average time to reach it being nearly a year.
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- Successfully maintained a 94% customer satisfaction rating
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throughout my tenure and reduced my average conclusion time from 16
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minutes to under 5 minutes.
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Awards
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Eagle Scout (Completed: June 2019)
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- Achieved the rank of Eagle Scout as a member of Boy Scouts of
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America.
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- Served for over a year as the Senior Patrol Leader of approximately
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16 Boy Scouts, organizing, coordinating, and leading the troop
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during this time to reach their goals for the next rank.
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- Demonstrated self-discipline and responsibility by managing time and
|
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resources effectively, completing service projects and achieving
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rank goals.
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- Achieved an exceptional level of performance and quality within the
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first month by minimizing call time and increasing resolved rate.
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