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@@ -42,11 +42,10 @@ University Edwardsville
contributor to develop leadership and collaboration skills, such as
communicating effectively with team members, managing project timelines
and resources, and making informed decisions.
-
Had hands-on experience with development tools and technologies like
+Had hands-on experience with development tools such as
Git , Jenkins , and
-Docker to automate testing, deployment, and monitoring
-of software applications. Successfully implemented a continuous
-integration pipeline that reduced build times by 75%.
+Docker to automate testing, deployment, and
+monitoring.
Developed proficiency in programming languages such as
C, C++, Python, and
JavaScript.
@@ -78,24 +77,6 @@ accessing the servers.
Servers are accessed using SSH and secured by only
allowing private key encrypted logins.
-Open Source Contributions
-
-
-- Some Merged Pull Requests: [ hyprwm/Hyprland#7683
-] . [ hyprwm/Hyprland#7575
-] . [ hyprwm/Hyprland#7633
-]
-- Collaborated on the launch of new project features, integrating user
-feedback into design iterations.
-- Contributed 9 times to the Hyprland project which uses C++26,
-resulting in over 150 changed lines.
-- Thoroughly tested software features in an isolated environment
-before releasing it into wider use.
-
trianta.dev
@@ -128,15 +109,10 @@ activities, complying with all operational standards.
Administrator (September 2024 - December 2024)
Gerold Moving
-- Digitized old systems to new faster methods that allowed the
-employee to spend less time per document, increasing productivity by
-30%.
-- Designed efficient methods for managing internal tools, improving
-manageability and reducing the annual operating cost by over
-$1,000.
-- Organized a centralized knowledge base that collects information for
-common technical issues, including step-by-step instructions and
-relevant screenshots, to facilitate easy access and understanding.
+- Digitized old systems to newer methods that allowed the decreased
+the time spent per document.
+- Organized existing systems to become more centralized, increasing
+security and facilitating easy access and understanding.
- Conducted troubleshooting processes to diagnose and resolve problems
related to software applications and network connectivity.
@@ -145,31 +121,11 @@ related to software applications and network connectivity.
Vinali Staffing
- Handled technical support requests from users via phone, email, or
-chat, using skills like communication and problem-solving to resolve
-issues. Resolved an average of 82% of all technical issues on first
-contact.
+chat, using communication and problem-solving to resolve issues.
- Responded to issues related to hardware, software, and networking
problems using knowledge of systems and applications.
-- Achieved an exceptional level of performance and quality within just
-one month by minimizing call time and post-call time while increasing
-the rate of issues fixed, exceeding expectations of an average time to
-reach it being nearly a year.
-- Successfully maintained a 94% customer satisfaction rating
-throughout my tenure and reduced my average conclusion time from 16
-minutes to under 5 minutes.
-
-Awards
-Eagle Scout (Completed: June
-2019)
-
-- Achieved the rank of Eagle Scout as a member of Boy Scouts of
-America.
-- Served for over a year as the Senior Patrol Leader of approximately
-16 Boy Scouts, organizing, coordinating, and leading the troop during
-this time to reach their goals for the next rank.
-- Demonstrated self-discipline and responsibility by managing time and
-resources effectively, completing service projects and achieving rank
-goals.
+- Achieved an exceptional level of performance and quality within the
+first month by minimizing call time and increasing resolved rate.