sre: decrease even more on resume

about/resume.html

@@ -42,11 +42,10 @@ University Edwardsville</h4>
 contributor to develop leadership and collaboration skills, such as
 communicating effectively with team members, managing project timelines
 and resources, and making informed decisions.</li>
-<li>Had hands-on experience with development tools and technologies like
+<li>Had hands-on experience with development tools such as
 <strong>Git</strong> , <strong>Jenkins</strong> , and
-<strong>Docker</strong> to automate testing, deployment, and monitoring
+<strong>Docker</strong> to automate testing, deployment, and
-of software applications. Successfully implemented a continuous
+monitoring.</li>
-integration pipeline that reduced build times by 75%.</li>
 <li>Developed proficiency in programming languages such as
 <strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
 <strong>JavaScript</strong>.</li>
@@ -78,24 +77,6 @@ accessing the servers.</li>
 <li>Servers are accessed using <strong>SSH</strong> and secured by only
 allowing private key encrypted logins.</li>
 </ul>
-<h3 id="open-source-contributions">Open Source Contributions</h3>
-<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
-Profile</a></h4>
-<ul>
-<li>Some Merged Pull Requests: [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
-] . [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
-] . [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
-]</li>
-<li>Collaborated on the launch of new project features, integrating user
-feedback into design iterations.</li>
-<li>Contributed 9 times to the Hyprland project which uses C++26,
-resulting in over 150 changed lines.</li>
-<li>Thoroughly tested software features in an isolated environment
-before releasing it into wider use.</li>
-</ul>
 <h3 id="trianta.dev">trianta.dev</h3>
 <h4 id="lab.trianta.devtriantatrianta.dev"><a
 href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
@@ -128,15 +109,10 @@ activities, complying with all operational standards.</li>
 Administrator (September 2024 - December 2024)</h3>
 <h4 id="gerold-moving">Gerold Moving</h4>
 <ul>
-<li>Digitized old systems to new faster methods that allowed the
+<li>Digitized old systems to newer methods that allowed the decreased
-employee to spend less time per document, increasing productivity by
+the time spent per document.</li>
-30%.</li>
+<li>Organized existing systems to become more centralized, increasing
-<li>Designed efficient methods for managing internal tools, improving
+security and facilitating easy access and understanding.</li>
-manageability and reducing the annual operating cost by over
-$1,000.</li>
-<li>Organized a centralized knowledge base that collects information for
-common technical issues, including step-by-step instructions and
-relevant screenshots, to facilitate easy access and understanding.</li>
 <li>Conducted troubleshooting processes to diagnose and resolve problems
 related to software applications and network connectivity.</li>
 </ul>
@@ -145,31 +121,11 @@ related to software applications and network connectivity.</li>
 <h4 id="vinali-staffing">Vinali Staffing</h4>
 <ul>
 <li>Handled technical support requests from users via phone, email, or
-chat, using skills like communication and problem-solving to resolve
+chat, using communication and problem-solving to resolve issues.</li>
-issues. Resolved an average of 82% of all technical issues on first
-contact.</li>
 <li>Responded to issues related to hardware, software, and networking
 problems using knowledge of systems and applications.</li>
-<li>Achieved an exceptional level of performance and quality within just
+<li>Achieved an exceptional level of performance and quality within the
-one month by minimizing call time and post-call time while increasing
+first month by minimizing call time and increasing resolved rate.</li>
-the rate of issues fixed, exceeding expectations of an average time to
-reach it being nearly a year.</li>
-<li>Successfully maintained a 94% customer satisfaction rating
-throughout my tenure and reduced my average conclusion time from 16
-minutes to under 5 minutes.</li>
-</ul>
-<h2 id="awards">Awards</h2>
-<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
-2019)</h3>
-<ul>
-<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
-America.</li>
-<li>Served for over a year as the Senior Patrol Leader of approximately
-16 Boy Scouts, organizing, coordinating, and leading the troop during
-this time to reach their goals for the next rank.</li>
-<li>Demonstrated self-discipline and responsibility by managing time and
-resources effectively, completing service projects and achieving rank
-goals.</li>
 </ul>
 </body>
 </html>

about/resume.md

@@ -11,7 +11,7 @@ Education
 
 - **GPA:** 3.15
 - Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
-- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker**  to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
+- Had hands-on experience with development tools such as **Git** , **Jenkins** , and **Docker**  to automate testing, deployment, and monitoring.
 - Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
 
 Skills
@@ -32,16 +32,6 @@ Projects
 - Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
 - Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
 
-### Open Source Contributions
-#### [Github Profile](https://github.com/Trimutex)
-
-- Some Merged Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
- [ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
- [ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
-- Collaborated on the launch of new project features, integrating user feedback into design iterations. 
-- Contributed 9 times to the Hyprland project which uses C++26, resulting in over 150 changed lines.
-- Thoroughly tested software features in an isolated environment before releasing it into wider use.
-
 ### trianta.dev
 #### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
 
@@ -61,22 +51,13 @@ Experience
 ### System Administrator (September 2024 - December 2024)
 #### Gerold Moving
 
-- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
+- Digitized old systems to newer methods that allowed the decreased the time spent per document.
-- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
+- Organized existing systems to become more centralized, increasing security and facilitating easy access and understanding.
-- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
 - Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
 
 ### IT Help Desk (May 2022 - July 2022)
 #### Vinali Staffing
 
-- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
+- Handled technical support requests from users via phone, email, or chat, using communication and problem-solving to resolve issues.
 - Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications. 
-- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
+- Achieved an exceptional level of performance and quality within the first month by minimizing call time and increasing resolved rate.
-- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
-
-Awards
---------
-### Eagle Scout (Completed: June 2019)
-- Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
-- Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
-- Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.

about/resume.txt

@@ -13,10 +13,8 @@ Southern Illinois University Edwardsville
     develop leadership and collaboration skills, such as communicating
     effectively with team members, managing project timelines and
     resources, and making informed decisions.
--   Had hands-on experience with development tools and technologies like
+-   Had hands-on experience with development tools such as Git , Jenkins
-    Git , Jenkins , and Docker to automate testing, deployment, and
+    , and Docker to automate testing, deployment, and monitoring.
-    monitoring of software applications. Successfully implemented a
-    continuous integration pipeline that reduced build times by 75%.
 -   Developed proficiency in programming languages such as C, C++,
     Python, and JavaScript.
 
@@ -44,19 +42,6 @@ Personal Website
 -   Servers are accessed using SSH and secured by only allowing private
     key encrypted logins.
 
-Open Source Contributions
-
-Github Profile
-
--   Some Merged Pull Requests: [ hyprwm/Hyprland#7683 ] . [
-    hyprwm/Hyprland#7575 ] . [ hyprwm/Hyprland#7633 ]
--   Collaborated on the launch of new project features, integrating user
-    feedback into design iterations.
--   Contributed 9 times to the Hyprland project which uses C++26,
-    resulting in over 150 changed lines.
--   Thoroughly tested software features in an isolated environment
-    before releasing it into wider use.
-
 trianta.dev
 
 lab.trianta.dev/Trianta/trianta.dev
@@ -88,14 +73,10 @@ System Administrator (September 2024 - December 2024)
 
 Gerold Moving
 
--   Digitized old systems to new faster methods that allowed the
+-   Digitized old systems to newer methods that allowed the decreased
-    employee to spend less time per document, increasing productivity by
+    the time spent per document.
-    30%.
+-   Organized existing systems to become more centralized, increasing
--   Designed efficient methods for managing internal tools, improving
+    security and facilitating easy access and understanding.
-    manageability and reducing the annual operating cost by over $1,000.
--   Organized a centralized knowledge base that collects information for
-    common technical issues, including step-by-step instructions and
-    relevant screenshots, to facilitate easy access and understanding.
 -   Conducted troubleshooting processes to diagnose and resolve problems
     related to software applications and network connectivity.
 
@@ -104,28 +85,8 @@ IT Help Desk (May 2022 - July 2022)
 Vinali Staffing
 
 -   Handled technical support requests from users via phone, email, or
-    chat, using skills like communication and problem-solving to resolve
+    chat, using communication and problem-solving to resolve issues.
-    issues. Resolved an average of 82% of all technical issues on first
-    contact.
 -   Responded to issues related to hardware, software, and networking
     problems using knowledge of systems and applications.
--   Achieved an exceptional level of performance and quality within just
+-   Achieved an exceptional level of performance and quality within the
-    one month by minimizing call time and post-call time while
+    first month by minimizing call time and increasing resolved rate.
-    increasing the rate of issues fixed, exceeding expectations of an
-    average time to reach it being nearly a year.
--   Successfully maintained a 94% customer satisfaction rating
-    throughout my tenure and reduced my average conclusion time from 16
-    minutes to under 5 minutes.
-
-Awards
-
-Eagle Scout (Completed: June 2019)
-
--   Achieved the rank of Eagle Scout as a member of Boy Scouts of
-    America.
--   Served for over a year as the Senior Patrol Leader of approximately
-    16 Boy Scouts, organizing, coordinating, and leading the troop
-    during this time to reach their goals for the next rank.
--   Demonstrated self-discipline and responsibility by managing time and
-    resources effectively, completing service projects and achieving
-    rank goals.