sre: decrease even more on resume

about/resume.html

@@ -42,11 +42,10 @@ University Edwardsville</h4>
 contributor to develop leadership and collaboration skills, such as
 communicating effectively with team members, managing project timelines
 and resources, and making informed decisions.</li>
-<li>Had hands-on experience with development tools and technologies like
+<li>Had hands-on experience with development tools such as
 <strong>Git</strong> , <strong>Jenkins</strong> , and
-<strong>Docker</strong> to automate testing, deployment, and monitoring
-of software applications. Successfully implemented a continuous
-integration pipeline that reduced build times by 75%.</li>
+<strong>Docker</strong> to automate testing, deployment, and
+monitoring.</li>
 <li>Developed proficiency in programming languages such as
 <strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
 <strong>JavaScript</strong>.</li>
@@ -78,24 +77,6 @@ accessing the servers.</li>
 <li>Servers are accessed using <strong>SSH</strong> and secured by only
 allowing private key encrypted logins.</li>
 </ul>
-<h3 id="open-source-contributions">Open Source Contributions</h3>
-<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
-Profile</a></h4>
-<ul>
-<li>Some Merged Pull Requests: [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
-] . [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
-] . [ <a
-href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
-]</li>
-<li>Collaborated on the launch of new project features, integrating user
-feedback into design iterations.</li>
-<li>Contributed 9 times to the Hyprland project which uses C++26,
-resulting in over 150 changed lines.</li>
-<li>Thoroughly tested software features in an isolated environment
-before releasing it into wider use.</li>
-</ul>
 <h3 id="trianta.dev">trianta.dev</h3>
 <h4 id="lab.trianta.devtriantatrianta.dev"><a
 href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
@@ -128,15 +109,10 @@ activities, complying with all operational standards.</li>
 Administrator (September 2024 - December 2024)</h3>
 <h4 id="gerold-moving">Gerold Moving</h4>
 <ul>
-<li>Digitized old systems to new faster methods that allowed the
-employee to spend less time per document, increasing productivity by
-30%.</li>
-<li>Designed efficient methods for managing internal tools, improving
-manageability and reducing the annual operating cost by over
-$1,000.</li>
-<li>Organized a centralized knowledge base that collects information for
-common technical issues, including step-by-step instructions and
-relevant screenshots, to facilitate easy access and understanding.</li>
+<li>Digitized old systems to newer methods that allowed the decreased
+the time spent per document.</li>
+<li>Organized existing systems to become more centralized, increasing
+security and facilitating easy access and understanding.</li>
 <li>Conducted troubleshooting processes to diagnose and resolve problems
 related to software applications and network connectivity.</li>
 </ul>
@@ -145,31 +121,11 @@ related to software applications and network connectivity.</li>
 <h4 id="vinali-staffing">Vinali Staffing</h4>
 <ul>
 <li>Handled technical support requests from users via phone, email, or
-chat, using skills like communication and problem-solving to resolve
-issues. Resolved an average of 82% of all technical issues on first
-contact.</li>
+chat, using communication and problem-solving to resolve issues.</li>
 <li>Responded to issues related to hardware, software, and networking
 problems using knowledge of systems and applications.</li>
-<li>Achieved an exceptional level of performance and quality within just
-one month by minimizing call time and post-call time while increasing
-the rate of issues fixed, exceeding expectations of an average time to
-reach it being nearly a year.</li>
-<li>Successfully maintained a 94% customer satisfaction rating
-throughout my tenure and reduced my average conclusion time from 16
-minutes to under 5 minutes.</li>
-</ul>
-<h2 id="awards">Awards</h2>
-<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
-2019)</h3>
-<ul>
-<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
-America.</li>
-<li>Served for over a year as the Senior Patrol Leader of approximately
-16 Boy Scouts, organizing, coordinating, and leading the troop during
-this time to reach their goals for the next rank.</li>
-<li>Demonstrated self-discipline and responsibility by managing time and
-resources effectively, completing service projects and achieving rank
-goals.</li>
+<li>Achieved an exceptional level of performance and quality within the
+first month by minimizing call time and increasing resolved rate.</li>
 </ul>
 </body>
 </html>