resume: update resume to fully cover my experience

about/resume.html

@@ -56,8 +56,12 @@ Management (May 2021 - Current)</h3>
 <h4 id="personal-website"><a href="https://trianta.dev">Personal
 Website</a></h4>
 <ul>
-<li><strong>Maintain</strong> and automatically backup <strong>multiple
+<li><strong>Maintain</strong> and upgrade <strong>multiple
 servers</strong> running Docker, Apache, and other technologies.</li>
+<li>Wrote <strong>automated</strong> maintenance scripts using
+<strong>Bash</strong> for Linux-based servers.</li>
+<li><strong>Monitored</strong> system status using
+<strong>logging</strong> to quickly diagnose issues.</li>
 <li>Identifying technical problems and developing software updates and
 fixes.</li>
 <li>Developed and deployed a website using <strong>Jenkins</strong>
@@ -100,6 +104,16 @@ users with <strong>detailed solutions</strong>.</li>
 <li>Collaborated with team members and users to resolve complex
 issues.</li>
 </ul>
+<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
+2017 - July 2021)</h3>
+<h4 id="gerold-moving-1">Gerold Moving</h4>
+<ul>
+<li>Provided technical support, including malfunctioning software and
+networking issues.</li>
+<li>Resolved issues regarding Windows computers and Office 365
+products.</li>
+<li>Assembled and disassembled computers to solve component issues.</li>
+</ul>
 <h2 id="other-skills">OTHER SKILLS</h2>
 <ul>
 <li>Eagle Scout, Software Development, Server Management</li>