resume: update to fit hotel roles

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Trianta 2024-10-15 01:41:23 -05:00
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@ -33,44 +33,36 @@
id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
<a href="https://trianta.dev">trianta.dev</a> ] . [
gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
<h6
id="highly-motivated-and-detail-oriented-worker-with-previous-experience-in-customer-facing-roles.-excellent-communication-and-problem-solving-skills-with-a-strong-ability-to-work-under-pressure.">Highly
motivated and detail-oriented worker with previous experience in
customer-facing roles. Excellent communication and problem-solving
skills, with a strong ability to work under pressure.</h6>
<h2 id="education">EDUCATION</h2>
<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
2024)</h3>
<h4 id="southern-illinois-university-edwardsville">Southern Illinois
University Edwardsville</h4>
<ul>
<li>Developed proficiency in programming languages such as
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
<strong>JavaScript</strong>.</li>
<li>Took up the role of <strong>Team Lead</strong> on multiple projects
across multiple courses to meet project deadlines.</li>
<li>Coordinated the use of <strong>Git</strong> among team members to
ensure all changes were tracked, reviewed, and properly integrated into
the main codebase.</li>
<li>Collaborated with team members to <strong>set project goals and
priorities</strong>.</li>
<li>Mentored junior team members to improve their coding skills and
knowledge.</li>
</ul>
<h2 id="skills">SKILLS</h2>
<ul>
<li><p><strong>Programming:</strong> C++, C, Bash, Python, SQL,
JavaScript, HTML, CSS</p></li>
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins, MySQL,
MariaDB, VirtualBox</p></li>
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
Debian, Arch</p></li>
<li>Strong attention to detail and organizational skills.</li>
<li>Proficient in working with complex systems and processes.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Basic computer software knowledge (e.g. Microsoft Office, Google
Suite)</li>
</ul>
<h2 id="experience">EXPERIENCE</h2>
<h3 id="system-administrator-september-2024---current">System
Administrator (September 2024 - Current)</h3>
<h4 id="gerold-moving">Gerold Moving</h4>
<ul>
<li>Assisted employees in transitioning to modern security
practices.</li>
<li>Implemented a secure password solution for improved security
measures.</li>
<li>Created internal documentation for future recurring issues.</li>
<li>Demonstrated expertise in troubleshooting and resolving technical
issues related to financial software and systems.</li>
<li>Implemented secure protocols to protect sensitive customer
information and prevent unauthorized access.</li>
<li>Created detailed documentation for future reference, ensuring
seamless operations and minimizing downtime.</li>
<li>Managing Windows-based systems and implementing desktop
administration best practices.</li>
</ul>
@ -78,15 +70,14 @@ administration best practices.</li>
2022 - July 2022)</h3>
<h4 id="vinali-staffing">Vinali Staffing</h4>
<ul>
<li>Responded to and resolved a high volume of technical issues with
strong analytical and troubleshooting skills.</li>
<li>Managed a high volume of customer queries and resolved issues in a
timely manner.</li>
<li>Responded to and resolved technical issues with strong analytical
and troubleshooting skills.</li>
<li>Clearly and effectively communicate information to others, providing
them with the answers they needed.</li>
<li>Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction.</li>
<li>Achieved an exceptional level of performance and quality within just
one month, exceeding expectations that it would take several years to
reach.</li>
<li>Collaborated with team members to provide excellent customer service
and resolve complex technical issues.</li>
</ul>
<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
2017 - July 2021)</h3>
@ -99,78 +90,5 @@ system, as well as with Microsoft Office 365 software and services.</li>
<li>Took apart and put together computer systems to identify and fix
problems with individual parts or components.</li>
</ul>
<h2 id="projects">PROJECTS</h2>
<h3 id="server-management-may-2021---current">Server Management (May
2021 - Current)</h3>
<h4 id="personal-website"><a href="https://trianta.dev">Personal
Website</a></h4>
<ul>
<li>Caring for and updating several servers that use technologies such
as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
run smoothly and securely.</li>
<li>Scripts written in <strong>Bash</strong> that could
<strong>automatically perform routine tasks</strong> on computers
running the Linux operating system, to save time and effort.</li>
<li><strong>Used logging tools</strong> to keep track of how the system
was working, which helped me identify and solve any problems that came
up more quickly.</li>
<li>Found and fixed technical issues with my software, and created
improvements to update and correct it for future use.</li>
<li>Created and put online a website, using <strong>Jenkins</strong> to
help manage the building process, and Docker to make sure everything
works together properly.</li>
</ul>
<div style="page-break-after: always">
</div>
<h3 id="open-source-contributions">Open-Source Contributions</h3>
<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
Profile</a></h4>
<ul>
<li>Pull Requests: [ <a
href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
] . [ <a
href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
] . [ <a
href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
]</li>
<li>Collaborated on the launch of new project features, integrating user
feedback into design iterations.</li>
<li>Revived an old project request that had been stuck in limbo for over
a year by updating and recreating it, and it was successfully accepted
and added to the system due to new user demand.</li>
<li>Thoroughly tested software features in an isolated environment
before releasing it into wider use.</li>
<li>Implented three new features consisting of 114 additional lines of
C++.</li>
<li>Worked together with the main coding team to make sure the project
met all of the required guidelines and quality standards for writing
code.</li>
</ul>
<h3 id="snakeplusplus">snakeplusplus</h3>
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
<ul>
<li>Created a fast and efficient game of Snake that can be used by
anyone (open-source) using the programming languages C++ and SFML to
make it work properly.</li>
<li>Utilizes <strong>object-oriented programming</strong> principles to
design and implement a modular architecture.</li>
<li>Easily built and used on any computer system, thanks to the use of
CMake which makes compilation simple and straightforward.</li>
</ul>
<h3 id="trianta.dev">trianta.dev</h3>
<h4 id="lab.trianta.devtriantatrianta.dev"><a
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
<ul>
<li>I created, designed, and am still hosting my personal website at
<code>trianta.dev</code>.</li>
<li>Showcases some of the open-source projects Ive developed using
programming languages like JavaScript and Typescript.</li>
<li>The design and layout of the site were organized and implemented
using the HTML and CSS languages.</li>
<li>Utilized a version control system called Git to manage and track
changes in my projects.</li>
</ul>
</body>
</html>

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@ -3,43 +3,41 @@ Gregory Crawford
###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
EDUCATION
---------
### B.S. in Computer Science (May 2024)
#### Southern Illinois University Edwardsville
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines.
- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase.
- Collaborated with team members to **set project goals and priorities**.
- Mentored junior team members to improve their coding skills and knowledge.
SKILLS
------
- **Programming:** C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
- Strong attention to detail and organizational skills.
- Proficient in working with complex systems and processes.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic computer software knowledge (e.g. Microsoft Office, Google Suite)
- **Tools:** SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
EXPERIENCE
---------
### System Administrator (September 2024 - Current)
#### Gerold Moving
- Assisted employees in transitioning to modern security practices.
- Implemented a secure password solution for improved security measures.
- Created internal documentation for future recurring issues.
- Demonstrated expertise in troubleshooting and resolving technical issues related to financial software and systems.
- Implemented secure protocols to protect sensitive customer information and prevent unauthorized access.
- Created detailed documentation for future reference, ensuring seamless operations and minimizing downtime.
- Managing Windows-based systems and implementing desktop administration best practices.
### Help Desk Level 1 (May 2022 - July 2022)
#### Vinali Staffing
- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills.
- Managed a high volume of customer queries and resolved issues in a timely manner.
- Responded to and resolved technical issues with strong analytical and troubleshooting skills.
- Clearly and effectively communicate information to others, providing them with the answers they needed.
- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction.
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach.
- Collaborated with team members to provide excellent customer service and resolve complex technical issues.
### IT Help Desk (November 2017 - July 2021)
#### Gerold Moving
@ -47,43 +45,3 @@ EXPERIENCE
- Provided technical support, including malfunctioning software and networking issues.
- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
- Took apart and put together computer systems to identify and fix problems with individual parts or components.
PROJECTS
--------
### Server Management (May 2021 - Current)
#### [Personal Website](https://trianta.dev)
- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely.
- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort.
- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly.
- Found and fixed technical issues with my software, and created improvements to update and correct it for future use.
- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly.
<div style="page-break-after: always"></div>
### Open-Source Contributions
#### [Github Profile](https://github.com/Trimutex)
- Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
[ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
[ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
- Collaborated on the launch of new project features, integrating user feedback into design iterations.
- Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand.
- Thoroughly tested software features in an isolated environment before releasing it into wider use.
- Implented three new features consisting of 114 additional lines of C++.
- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code.
### snakeplusplus
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
- Created a fast and efficient game of Snake that can be used by anyone (open-source) using the programming languages C++ and SFML to make it work properly.
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward.
### trianta.dev
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
- I created, designed, and am still hosting my personal website at `trianta.dev`.
- Showcases some of the open-source projects I've developed using programming languages like JavaScript and Typescript.
- The design and layout of the site were organized and implemented using the HTML and CSS languages.
- Utilized a version control system called Git to manage and track changes in my projects.

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@ -2,30 +2,22 @@ Gregory Crawford
[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.
EDUCATION
B.S. in Computer Science (May 2024)
Southern Illinois University Edwardsville
- Developed proficiency in programming languages such as C, C++,
Python, and JavaScript.
- Took up the role of Team Lead on multiple projects across multiple
courses to meet project deadlines.
- Coordinated the use of Git among team members to ensure all changes
were tracked, reviewed, and properly integrated into the main
codebase.
- Collaborated with team members to set project goals and priorities.
- Mentored junior team members to improve their coding skills and
knowledge.
SKILLS
- Programming: C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
- Tools: SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
- Strong attention to detail and organizational skills.
- Proficient in working with complex systems and processes.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic computer software knowledge (e.g. Microsoft Office, Google
Suite)
EXPERIENCE
@ -33,10 +25,12 @@ System Administrator (September 2024 - Current)
Gerold Moving
- Assisted employees in transitioning to modern security practices.
- Implemented a secure password solution for improved security
measures.
- Created internal documentation for future recurring issues.
- Demonstrated expertise in troubleshooting and resolving technical
issues related to financial software and systems.
- Implemented secure protocols to protect sensitive customer
information and prevent unauthorized access.
- Created detailed documentation for future reference, ensuring
seamless operations and minimizing downtime.
- Managing Windows-based systems and implementing desktop
administration best practices.
@ -44,15 +38,14 @@ Help Desk Level 1 (May 2022 - July 2022)
Vinali Staffing
- Responded to and resolved a high volume of technical issues with
strong analytical and troubleshooting skills.
- Managed a high volume of customer queries and resolved issues in a
timely manner.
- Responded to and resolved technical issues with strong analytical
and troubleshooting skills.
- Clearly and effectively communicate information to others, providing
them with the answers they needed.
- Escalated complex technical issues, resulting in timely resolution
and improved user satisfaction.
- Achieved an exceptional level of performance and quality within just
one month, exceeding expectations that it would take several years
to reach.
- Collaborated with team members to provide excellent customer service
and resolve complex technical issues.
IT Help Desk (November 2017 - July 2021)
@ -64,67 +57,3 @@ Gerold Moving
system, as well as with Microsoft Office 365 software and services.
- Took apart and put together computer systems to identify and fix
problems with individual parts or components.
PROJECTS
Server Management (May 2021 - Current)
Personal Website
- Caring for and updating several servers that use technologies such
as Docker and Apache to make sure they run smoothly and securely.
- Scripts written in Bash that could automatically perform routine
tasks on computers running the Linux operating system, to save time
and effort.
- Used logging tools to keep track of how the system was working,
which helped me identify and solve any problems that came up more
quickly.
- Found and fixed technical issues with my software, and created
improvements to update and correct it for future use.
- Created and put online a website, using Jenkins to help manage the
building process, and Docker to make sure everything works together
properly.
Open-Source Contributions
Github Profile
- Pull Requests: [ hyprwm/Hyprland#7683 ] . [ hyprwm/Hyprland#7575 ] .
[ hyprwm/Hyprland#7633 ]
- Collaborated on the launch of new project features, integrating user
feedback into design iterations.
- Revived an old project request that had been stuck in limbo for over
a year by updating and recreating it, and it was successfully
accepted and added to the system due to new user demand.
- Thoroughly tested software features in an isolated environment
before releasing it into wider use.
- Implented three new features consisting of 114 additional lines of
C++.
- Worked together with the main coding team to make sure the project
met all of the required guidelines and quality standards for writing
code.
snakeplusplus
lab.trianta.dev/Trianta/snakeplusplus
- Created a fast and efficient game of Snake that can be used by
anyone (open-source) using the programming languages C++ and SFML to
make it work properly.
- Utilizes object-oriented programming principles to design and
implement a modular architecture.
- Easily built and used on any computer system, thanks to the use of
CMake which makes compilation simple and straightforward.
trianta.dev
lab.trianta.dev/Trianta/trianta.dev
- I created, designed, and am still hosting my personal website at
trianta.dev.
- Showcases some of the open-source projects Ive developed using
programming languages like JavaScript and Typescript.
- The design and layout of the site were organized and implemented
using the HTML and CSS languages.
- Utilized a version control system called Git to manage and track
changes in my projects.