diff --git a/about/resume.docx b/about/resume.docx index 8716a78..7585bab 100644 Binary files a/about/resume.docx and b/about/resume.docx differ diff --git a/about/resume.html b/about/resume.html index f0112da..3adb2d5 100644 --- a/about/resume.html +++ b/about/resume.html @@ -33,44 +33,36 @@ id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +
Highly +motivated and detail-oriented worker with previous experience in +customer-facing roles. Excellent communication and problem-solving +skills, with a strong ability to work under pressure.

EDUCATION

B.S. in Computer Science (May 2024)

Southern Illinois University Edwardsville

-

SKILLS

EXPERIENCE

System Administrator (September 2024 - Current)

Gerold Moving

@@ -78,15 +70,14 @@ administration best practices. 2022 - July 2022)

Vinali Staffing

IT Help Desk (November 2017 - July 2021)

@@ -99,78 +90,5 @@ system, as well as with Microsoft Office 365 software and services.
  • Took apart and put together computer systems to identify and fix problems with individual parts or components.
    • -

    PROJECTS

    -

    Server Management (May -2021 - Current)

    -

    Personal -Website

    - -
    - -
    -

    Open-Source Contributions

    -

    Github -Profile

    - -

    snakeplusplus

    -

    lab.trianta.dev/Trianta/snakeplusplus

    - -

    trianta.dev

    -

    lab.trianta.dev/Trianta/trianta.dev

    - diff --git a/about/resume.md b/about/resume.md index 75ac580..339dd69 100644 --- a/about/resume.md +++ b/about/resume.md @@ -3,43 +3,41 @@ Gregory Crawford ###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure. + EDUCATION --------- ### B.S. in Computer Science (May 2024) #### Southern Illinois University Edwardsville -- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**. -- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines. -- Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase. -- Collaborated with team members to **set project goals and priorities**. -- Mentored junior team members to improve their coding skills and knowledge. SKILLS ------ -- **Programming:** C++, C, Bash, Python, SQL, JavaScript, HTML, CSS +- Strong attention to detail and organizational skills. +- Proficient in working with complex systems and processes. +- Excellent communication and problem-solving skills. +- Ability to work independently and as part of a team. +- Basic computer software knowledge (e.g. Microsoft Office, Google Suite) -- **Tools:** SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox - -- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch EXPERIENCE --------- ### System Administrator (September 2024 - Current) #### Gerold Moving -- Assisted employees in transitioning to modern security practices. -- Implemented a secure password solution for improved security measures. -- Created internal documentation for future recurring issues. +- Demonstrated expertise in troubleshooting and resolving technical issues related to financial software and systems. +- Implemented secure protocols to protect sensitive customer information and prevent unauthorized access. +- Created detailed documentation for future reference, ensuring seamless operations and minimizing downtime. - Managing Windows-based systems and implementing desktop administration best practices. ### Help Desk Level 1 (May 2022 - July 2022) #### Vinali Staffing -- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills. +- Managed a high volume of customer queries and resolved issues in a timely manner. +- Responded to and resolved technical issues with strong analytical and troubleshooting skills. - Clearly and effectively communicate information to others, providing them with the answers they needed. -- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. -- Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach. +- Collaborated with team members to provide excellent customer service and resolve complex technical issues. ### IT Help Desk (November 2017 - July 2021) #### Gerold Moving @@ -47,43 +45,3 @@ EXPERIENCE - Provided technical support, including malfunctioning software and networking issues. - Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services. - Took apart and put together computer systems to identify and fix problems with individual parts or components. - -PROJECTS --------- -### Server Management (May 2021 - Current) -#### [Personal Website](https://trianta.dev) - -- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. -- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort. -- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly. -- Found and fixed technical issues with my software, and created improvements to update and correct it for future use. -- Created and put online a website, using **Jenkins** to help manage the building process, and Docker to make sure everything works together properly. - -
    - -### Open-Source Contributions -#### [Github Profile](https://github.com/Trimutex) - -- Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] . - [ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] . - [ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ] -- Collaborated on the launch of new project features, integrating user feedback into design iterations. -- Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand. -- Thoroughly tested software features in an isolated environment before releasing it into wider use. -- Implented three new features consisting of 114 additional lines of C++. -- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code. - -### snakeplusplus -#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus) - -- Created a fast and efficient game of Snake that can be used by anyone (open-source) using the programming languages C++ and SFML to make it work properly. -- Utilizes **object-oriented programming** principles to design and implement a modular architecture. -- Easily built and used on any computer system, thanks to the use of CMake which makes compilation simple and straightforward. - -### trianta.dev -#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev) - -- I created, designed, and am still hosting my personal website at `trianta.dev`. -- Showcases some of the open-source projects I've developed using programming languages like JavaScript and Typescript. -- The design and layout of the site were organized and implemented using the HTML and CSS languages. -- Utilized a version control system called Git to manage and track changes in my projects. diff --git a/about/resume.pdf b/about/resume.pdf index 0a2c020..6c7b98b 100644 Binary files a/about/resume.pdf and b/about/resume.pdf differ diff --git a/about/resume.txt b/about/resume.txt index b17f526..a326b95 100644 --- a/about/resume.txt +++ b/about/resume.txt @@ -2,30 +2,22 @@ Gregory Crawford [ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] +Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure. + EDUCATION B.S. in Computer Science (May 2024) Southern Illinois University Edwardsville -- Developed proficiency in programming languages such as C, C++, - Python, and JavaScript. -- Took up the role of Team Lead on multiple projects across multiple - courses to meet project deadlines. -- Coordinated the use of Git among team members to ensure all changes - were tracked, reviewed, and properly integrated into the main - codebase. -- Collaborated with team members to set project goals and priorities. -- Mentored junior team members to improve their coding skills and - knowledge. - SKILLS -- Programming: C++, C, Bash, Python, SQL, JavaScript, HTML, CSS - -- Tools: SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox - -- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch +- Strong attention to detail and organizational skills. +- Proficient in working with complex systems and processes. +- Excellent communication and problem-solving skills. +- Ability to work independently and as part of a team. +- Basic computer software knowledge (e.g. Microsoft Office, Google + Suite) EXPERIENCE @@ -33,10 +25,12 @@ System Administrator (September 2024 - Current) Gerold Moving -- Assisted employees in transitioning to modern security practices. -- Implemented a secure password solution for improved security - measures. -- Created internal documentation for future recurring issues. +- Demonstrated expertise in troubleshooting and resolving technical + issues related to financial software and systems. +- Implemented secure protocols to protect sensitive customer + information and prevent unauthorized access. +- Created detailed documentation for future reference, ensuring + seamless operations and minimizing downtime. - Managing Windows-based systems and implementing desktop administration best practices. @@ -44,15 +38,14 @@ Help Desk Level 1 (May 2022 - July 2022) Vinali Staffing -- Responded to and resolved a high volume of technical issues with - strong analytical and troubleshooting skills. +- Managed a high volume of customer queries and resolved issues in a + timely manner. +- Responded to and resolved technical issues with strong analytical + and troubleshooting skills. - Clearly and effectively communicate information to others, providing them with the answers they needed. -- Escalated complex technical issues, resulting in timely resolution - and improved user satisfaction. -- Achieved an exceptional level of performance and quality within just - one month, exceeding expectations that it would take several years - to reach. +- Collaborated with team members to provide excellent customer service + and resolve complex technical issues. IT Help Desk (November 2017 - July 2021) @@ -64,67 +57,3 @@ Gerold Moving system, as well as with Microsoft Office 365 software and services. - Took apart and put together computer systems to identify and fix problems with individual parts or components. - -PROJECTS - -Server Management (May 2021 - Current) - -Personal Website - -- Caring for and updating several servers that use technologies such - as Docker and Apache to make sure they run smoothly and securely. -- Scripts written in Bash that could automatically perform routine - tasks on computers running the Linux operating system, to save time - and effort. -- Used logging tools to keep track of how the system was working, - which helped me identify and solve any problems that came up more - quickly. -- Found and fixed technical issues with my software, and created - improvements to update and correct it for future use. -- Created and put online a website, using Jenkins to help manage the - building process, and Docker to make sure everything works together - properly. - -Open-Source Contributions - -Github Profile - -- Pull Requests: [ hyprwm/Hyprland#7683 ] . [ hyprwm/Hyprland#7575 ] . - [ hyprwm/Hyprland#7633 ] -- Collaborated on the launch of new project features, integrating user - feedback into design iterations. -- Revived an old project request that had been stuck in limbo for over - a year by updating and recreating it, and it was successfully - accepted and added to the system due to new user demand. -- Thoroughly tested software features in an isolated environment - before releasing it into wider use. -- Implented three new features consisting of 114 additional lines of - C++. -- Worked together with the main coding team to make sure the project - met all of the required guidelines and quality standards for writing - code. - -snakeplusplus - -lab.trianta.dev/Trianta/snakeplusplus - -- Created a fast and efficient game of Snake that can be used by - anyone (open-source) using the programming languages C++ and SFML to - make it work properly. -- Utilizes object-oriented programming principles to design and - implement a modular architecture. -- Easily built and used on any computer system, thanks to the use of - CMake which makes compilation simple and straightforward. - -trianta.dev - -lab.trianta.dev/Trianta/trianta.dev - -- I created, designed, and am still hosting my personal website at - trianta.dev. -- Showcases some of the open-source projects I’ve developed using - programming languages like JavaScript and Typescript. -- The design and layout of the site were organized and implemented - using the HTML and CSS languages. -- Utilized a version control system called Git to manage and track - changes in my projects.