Trianta/about/resume.md

Gregory Crawford
======

###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]

###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.


EDUCATION
---------
### B.S. in Computer Science (May 2024)
#### Southern Illinois University Edwardsville


SKILLS
------
- Strong attention to detail and organizational skills.
- Proficient in working with complex systems and processes.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic computer software knowledge (e.g. Microsoft Office, Google Suite)


EXPERIENCE
---------
### System Administrator (September 2024 - Current)
#### Gerold Moving

- Demonstrated expertise in troubleshooting and resolving technical issues related to financial software and systems.
- Implemented secure protocols to protect sensitive customer information and prevent unauthorized access.
- Created detailed documentation for future reference, ensuring seamless operations and minimizing downtime.
- Managing Windows-based systems and implementing desktop administration best practices. 

### Help Desk Level 1 (May 2022 - July 2022)
#### Vinali Staffing

- Managed a high volume of customer queries and resolved issues in a timely manner.
- Responded to and resolved technical issues with strong analytical and troubleshooting skills.
- Clearly and effectively communicate information to others, providing them with the answers they needed. 
- Collaborated with team members to provide excellent customer service and resolve complex technical issues.

### IT Help Desk (November 2017 - July 2021)
#### Gerold Moving

- Provided technical support, including malfunctioning software and networking issues.
- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.
- Took apart and put together computer systems to identify and fix problems with individual parts or components.
resume: update details to my version 2024-07-28 18:11:40 -05:00			`Gregory Crawford`
Update docx reference with H1 style 2016-12-08 16:48:46 -06:00			`======`

resume: link to personal website instead of github 2024-08-15 19:32:57 -05:00			`###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]`
initial commit 2016-12-08 16:32:32 -06:00
resume: update to fit hotel roles 2024-10-15 01:41:23 -05:00			`###### Highly motivated and detail-oriented worker with previous experience in customer-facing roles. Excellent communication and problem-solving skills, with a strong ability to work under pressure.`

initial commit 2016-12-08 16:32:32 -06:00
resume: improve styling 2024-07-29 01:17:36 -05:00			`EDUCATION`
initial commit 2016-12-08 16:32:32 -06:00			`---------`
resume: resume completely updated with md 2024-07-28 21:19:02 -05:00			`### B.S. in Computer Science (May 2024)`
			`#### Southern Illinois University Edwardsville`
initial commit 2016-12-08 16:32:32 -06:00
resume: update education section 2024-10-09 18:59:00 -05:00
resume: improve styling 2024-07-29 01:17:36 -05:00			`SKILLS`
resume: update details to my version 2024-07-28 18:11:40 -05:00			`------`
resume: update to fit hotel roles 2024-10-15 01:41:23 -05:00			`- Strong attention to detail and organizational skills.`
			`- Proficient in working with complex systems and processes.`
			`- Excellent communication and problem-solving skills.`
			`- Ability to work independently and as part of a team.`
			`- Basic computer software knowledge (e.g. Microsoft Office, Google Suite)`
resume: update with current section setup 2024-10-07 19:50:04 -05:00
initial commit 2016-12-08 16:32:32 -06:00
resume: move experience above projects 2024-10-09 16:11:36 -05:00			`EXPERIENCE`
			`---------`
			`### System Administrator (September 2024 - Current)`
			`#### Gerold Moving`

resume: update to fit hotel roles 2024-10-15 01:41:23 -05:00			`- Demonstrated expertise in troubleshooting and resolving technical issues related to financial software and systems.`
			`- Implemented secure protocols to protect sensitive customer information and prevent unauthorized access.`
			`- Created detailed documentation for future reference, ensuring seamless operations and minimizing downtime.`
resume: move experience above projects 2024-10-09 16:11:36 -05:00			`- Managing Windows-based systems and implementing desktop administration best practices.`

			`### Help Desk Level 1 (May 2022 - July 2022)`
			`#### Vinali Staffing`

resume: update to fit hotel roles 2024-10-15 01:41:23 -05:00			`- Managed a high volume of customer queries and resolved issues in a timely manner.`
			`- Responded to and resolved technical issues with strong analytical and troubleshooting skills.`
resume: move experience above projects 2024-10-09 16:11:36 -05:00			`- Clearly and effectively communicate information to others, providing them with the answers they needed.`
resume: update to fit hotel roles 2024-10-15 01:41:23 -05:00			`- Collaborated with team members to provide excellent customer service and resolve complex technical issues.`
resume: move experience above projects 2024-10-09 16:11:36 -05:00
			`### IT Help Desk (November 2017 - July 2021)`
			`#### Gerold Moving`

			`- Provided technical support, including malfunctioning software and networking issues.`
			`- Fixed problems related to computers running the Windows operating system, as well as with Microsoft Office 365 software and services.`
			`- Took apart and put together computer systems to identify and fix problems with individual parts or components.`