Gregory Crawford ====== ###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ] Education --------- ### Bachelor of Science in Computer Science (Completed: May 2024) #### Southern Illinois University Edwardsville - **GPA:** 3.15 - Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions. - Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%. - Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**. Skills ------ - **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript - **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox - **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch Projects -------- ### Server Management (May 2021 - Current) #### [Personal Website](https://trianta.dev) - Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing. - Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers. - Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers. - Servers are accessed using **SSH** and secured by only allowing private key encrypted logins. ### Open Source Contributions #### [Github Profile](https://github.com/Trimutex) - Some Merged Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] . [ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] . [ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ] - Collaborated on the launch of new project features, integrating user feedback into design iterations. - Contributed 9 times to the Hyprland project which uses C++26, resulting in over 150 changed lines. - Thoroughly tested software features in an isolated environment before releasing it into wider use. ### trianta.dev #### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev) - Created, designed, and continuously host a personal website at `trianta.dev`, which showcases some of the completed projects that were developed using **TypeScript** and **JavaScript**. - Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile. - Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas. ### snakeplusplus #### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus) - Created a fast and efficient game of Snake using C++ with the SFML library to display the game. - Utilizes **object-oriented programming** principles to design and implement a modular architecture. - Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward. Experience --------- ### System Administrator (September 2024 - Current) #### Gerold Moving - Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%. - Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000. - Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding. - Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity. ### IT Help Desk (May 2022 - July 2022) #### Vinali Staffing - Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact. - Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications. - Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year. - Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes. ### IT Help Desk (November 2017 - July 2021) #### Gerold Moving - Provided technical support, including malfunctioning software and networking issues. - Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services. - Disassembled and reassembled computer systems to identify and fix problems with individual parts or components. Awards -------- ### Eagle Scout (Completed: June 2019) - Achieved the rank of Eagle Scout as a member of Boy Scouts of America. - Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank. - Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.