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+28
-82
@@ -42,11 +42,10 @@ University Edwardsville</h4>
|
|||||||
contributor to develop leadership and collaboration skills, such as
|
contributor to develop leadership and collaboration skills, such as
|
||||||
communicating effectively with team members, managing project timelines
|
communicating effectively with team members, managing project timelines
|
||||||
and resources, and making informed decisions.</li>
|
and resources, and making informed decisions.</li>
|
||||||
<li>Had hands-on experience with development tools and technologies like
|
<li>Had hands-on experience with development tools such as
|
||||||
<strong>Git</strong> , <strong>Jenkins</strong> , and
|
<strong>Git</strong> , <strong>Jenkins</strong> , and
|
||||||
<strong>Docker</strong> to automate testing, deployment, and monitoring
|
<strong>Docker</strong> to automate testing, deployment, and
|
||||||
of software applications. Successfully implemented a continuous
|
monitoring.</li>
|
||||||
integration pipeline that reduced build times by 75%.</li>
|
|
||||||
<li>Developed proficiency in programming languages such as
|
<li>Developed proficiency in programming languages such as
|
||||||
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
|
<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
|
||||||
<strong>JavaScript</strong>.</li>
|
<strong>JavaScript</strong>.</li>
|
||||||
@@ -56,7 +55,7 @@ integration pipeline that reduced build times by 75%.</li>
|
|||||||
<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
|
<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
|
||||||
TypeScript, JavaScript</p></li>
|
TypeScript, JavaScript</p></li>
|
||||||
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
|
<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
|
||||||
VirtualBox</p></li>
|
VirtualBox, Caddy</p></li>
|
||||||
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
|
<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
|
||||||
Debian, Arch</p></li>
|
Debian, Arch</p></li>
|
||||||
</ul>
|
</ul>
|
||||||
@@ -66,8 +65,8 @@ Debian, Arch</p></li>
|
|||||||
<h4 id="personal-website"><a href="https://trianta.dev">Personal
|
<h4 id="personal-website"><a href="https://trianta.dev">Personal
|
||||||
Website</a></h4>
|
Website</a></h4>
|
||||||
<ul>
|
<ul>
|
||||||
<li>Managing a fleet of three servers using <strong>Docker</strong> for
|
<li>Managing a fleet of four servers using <strong>Docker</strong> for
|
||||||
deploying services and <strong>Apache</strong> for domain and subdomain
|
deploying services and <strong>Caddy</strong> for domain and subdomain
|
||||||
routing.</li>
|
routing.</li>
|
||||||
<li>Wrote scripts in <strong>Bash</strong> to automatically perform
|
<li>Wrote scripts in <strong>Bash</strong> to automatically perform
|
||||||
routine tasks such as backups on <strong>Debian Linux</strong>
|
routine tasks such as backups on <strong>Debian Linux</strong>
|
||||||
@@ -78,24 +77,6 @@ accessing the servers.</li>
|
|||||||
<li>Servers are accessed using <strong>SSH</strong> and secured by only
|
<li>Servers are accessed using <strong>SSH</strong> and secured by only
|
||||||
allowing private key encrypted logins.</li>
|
allowing private key encrypted logins.</li>
|
||||||
</ul>
|
</ul>
|
||||||
<h3 id="open-source-contributions">Open Source Contributions</h3>
|
|
||||||
<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
|
|
||||||
Profile</a></h4>
|
|
||||||
<ul>
|
|
||||||
<li>Some Merged Pull Requests: [ <a
|
|
||||||
href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
|
|
||||||
] . [ <a
|
|
||||||
href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
|
|
||||||
] . [ <a
|
|
||||||
href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
|
|
||||||
]</li>
|
|
||||||
<li>Collaborated on the launch of new project features, integrating user
|
|
||||||
feedback into design iterations.</li>
|
|
||||||
<li>Contributed 9 times to the Hyprland project which uses C++26,
|
|
||||||
resulting in over 150 changed lines.</li>
|
|
||||||
<li>Thoroughly tested software features in an isolated environment
|
|
||||||
before releasing it into wider use.</li>
|
|
||||||
</ul>
|
|
||||||
<h3 id="trianta.dev">trianta.dev</h3>
|
<h3 id="trianta.dev">trianta.dev</h3>
|
||||||
<h4 id="lab.trianta.devtriantatrianta.dev"><a
|
<h4 id="lab.trianta.devtriantatrianta.dev"><a
|
||||||
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
|
href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
|
||||||
@@ -110,32 +91,28 @@ container built from a Dockerfile.</li>
|
|||||||
<li>Utilized Git to manage and track changes within the project, along
|
<li>Utilized Git to manage and track changes within the project, along
|
||||||
with the issues feature of Gitea to plan for future ideas.</li>
|
with the issues feature of Gitea to plan for future ideas.</li>
|
||||||
</ul>
|
</ul>
|
||||||
<h3 id="snakeplusplus">snakeplusplus</h3>
|
|
||||||
<h4 id="lab.trianta.devtriantasnakeplusplus"><a
|
|
||||||
href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
|
|
||||||
<ul>
|
|
||||||
<li>Created a fast and efficient game of Snake using C++ with the SFML
|
|
||||||
library to display the game.</li>
|
|
||||||
<li>Utilizes <strong>object-oriented programming</strong> principles to
|
|
||||||
design and implement a modular architecture.</li>
|
|
||||||
<li>Easily built and used on any computer system, thanks to the use of
|
|
||||||
<code>CMake</code> which makes compilation simple and
|
|
||||||
straightforward.</li>
|
|
||||||
</ul>
|
|
||||||
<h2 id="experience">Experience</h2>
|
<h2 id="experience">Experience</h2>
|
||||||
<h3 id="system-administrator-september-2024---current">System
|
<h3 id="slot-technician-january-2025---current">Slot Technician (January
|
||||||
Administrator (September 2024 - Current)</h3>
|
2025 - Current)</h3>
|
||||||
|
<h4 id="river-city-casino-hotel">River City Casino & Hotel</h4>
|
||||||
|
<ul>
|
||||||
|
<li>Quickly diagnose and resolve complex slot machine malfunctions,
|
||||||
|
minimizing downtime and ensuring seamless guest operations.</li>
|
||||||
|
<li>Repair and replace faulty circuit boards, utilizing soldering and
|
||||||
|
diagnostic techniques to restore full machine functionality.</li>
|
||||||
|
<li>Conduct thorough inspections and perform preventative maintenance,
|
||||||
|
identifying potential issues before they impact machine operation.</li>
|
||||||
|
<li>Maintain detailed and accurate logs of all maintenance and repair
|
||||||
|
activities, complying with all operational standards.</li>
|
||||||
|
</ul>
|
||||||
|
<h3 id="system-administrator-september-2024---december-2024">System
|
||||||
|
Administrator (September 2024 - December 2024)</h3>
|
||||||
<h4 id="gerold-moving">Gerold Moving</h4>
|
<h4 id="gerold-moving">Gerold Moving</h4>
|
||||||
<ul>
|
<ul>
|
||||||
<li>Digitized old systems to new faster methods that allowed the
|
<li>Digitized old systems to newer methods that allowed the decreased
|
||||||
employee to spend less time per document, increasing productivity by
|
the time spent per document.</li>
|
||||||
30%.</li>
|
<li>Organized existing systems to become more centralized, increasing
|
||||||
<li>Designed efficient methods for managing internal tools, improving
|
security and facilitating easy access and understanding.</li>
|
||||||
manageability and reducing the annual operating cost by over
|
|
||||||
$1,000.</li>
|
|
||||||
<li>Organized a centralized knowledge base that collects information for
|
|
||||||
common technical issues, including step-by-step instructions and
|
|
||||||
relevant screenshots, to facilitate easy access and understanding.</li>
|
|
||||||
<li>Conducted troubleshooting processes to diagnose and resolve problems
|
<li>Conducted troubleshooting processes to diagnose and resolve problems
|
||||||
related to software applications and network connectivity.</li>
|
related to software applications and network connectivity.</li>
|
||||||
</ul>
|
</ul>
|
||||||
@@ -144,42 +121,11 @@ related to software applications and network connectivity.</li>
|
|||||||
<h4 id="vinali-staffing">Vinali Staffing</h4>
|
<h4 id="vinali-staffing">Vinali Staffing</h4>
|
||||||
<ul>
|
<ul>
|
||||||
<li>Handled technical support requests from users via phone, email, or
|
<li>Handled technical support requests from users via phone, email, or
|
||||||
chat, using skills like communication and problem-solving to resolve
|
chat, using communication and problem-solving to resolve issues.</li>
|
||||||
issues. Resolved an average of 82% of all technical issues on first
|
|
||||||
contact.</li>
|
|
||||||
<li>Responded to issues related to hardware, software, and networking
|
<li>Responded to issues related to hardware, software, and networking
|
||||||
problems using knowledge of systems and applications.</li>
|
problems using knowledge of systems and applications.</li>
|
||||||
<li>Achieved an exceptional level of performance and quality within just
|
<li>Achieved an exceptional level of performance and quality within the
|
||||||
one month by minimizing call time and post-call time while increasing
|
first month by minimizing call time and increasing resolved rate.</li>
|
||||||
the rate of issues fixed, exceeding expectations of an average time to
|
|
||||||
reach it being nearly a year.</li>
|
|
||||||
<li>Successfully maintained a 94% customer satisfaction rating
|
|
||||||
throughout my tenure and reduced my average conclusion time from 16
|
|
||||||
minutes to under 5 minutes.</li>
|
|
||||||
</ul>
|
|
||||||
<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
|
|
||||||
2017 - July 2021)</h3>
|
|
||||||
<h4 id="gerold-moving-1">Gerold Moving</h4>
|
|
||||||
<ul>
|
|
||||||
<li>Provided technical support, including malfunctioning software and
|
|
||||||
networking issues.</li>
|
|
||||||
<li>Fixed issues regarding computers running Microsoft Windows, as well
|
|
||||||
as with Microsoft Office 365 software and services.</li>
|
|
||||||
<li>Disassembled and reassembled computer systems to identify and fix
|
|
||||||
problems with individual parts or components.</li>
|
|
||||||
</ul>
|
|
||||||
<h2 id="awards">Awards</h2>
|
|
||||||
<h3 id="eagle-scout-completed-june-2019">Eagle Scout (Completed: June
|
|
||||||
2019)</h3>
|
|
||||||
<ul>
|
|
||||||
<li>Achieved the rank of Eagle Scout as a member of Boy Scouts of
|
|
||||||
America.</li>
|
|
||||||
<li>Served for over a year as the Senior Patrol Leader of approximately
|
|
||||||
16 Boy Scouts, organizing, coordinating, and leading the troop during
|
|
||||||
this time to reach their goals for the next rank.</li>
|
|
||||||
<li>Demonstrated self-discipline and responsibility by managing time and
|
|
||||||
resources effectively, completing service projects and achieving rank
|
|
||||||
goals.</li>
|
|
||||||
</ul>
|
</ul>
|
||||||
</body>
|
</body>
|
||||||
</html>
|
</html>
|
||||||
|
|||||||
+15
-41
@@ -11,14 +11,14 @@ Education
|
|||||||
|
|
||||||
- **GPA:** 3.15
|
- **GPA:** 3.15
|
||||||
- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
|
- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
|
||||||
- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
|
- Had hands-on experience with development tools such as **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring.
|
||||||
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
||||||
|
|
||||||
Skills
|
Skills
|
||||||
------
|
------
|
||||||
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
|
- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
|
||||||
|
|
||||||
- **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox
|
- **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox, Caddy
|
||||||
|
|
||||||
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
|
- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
|
||||||
|
|
||||||
@@ -27,21 +27,11 @@ Projects
|
|||||||
### Server Management (May 2021 - Current)
|
### Server Management (May 2021 - Current)
|
||||||
#### [Personal Website](https://trianta.dev)
|
#### [Personal Website](https://trianta.dev)
|
||||||
|
|
||||||
- Managing a fleet of three servers using **Docker** for deploying services and **Apache** for domain and subdomain routing.
|
- Managing a fleet of four servers using **Docker** for deploying services and **Caddy** for domain and subdomain routing.
|
||||||
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
|
- Wrote scripts in **Bash** to automatically perform routine tasks such as backups on **Debian Linux** servers.
|
||||||
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
- Manage the network infrastructure to allow for local management of DNS as well as simplified access through private domain addresses for accessing the servers.
|
||||||
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
|
- Servers are accessed using **SSH** and secured by only allowing private key encrypted logins.
|
||||||
|
|
||||||
### Open Source Contributions
|
|
||||||
#### [Github Profile](https://github.com/Trimutex)
|
|
||||||
|
|
||||||
- Some Merged Pull Requests: [ [hyprwm/Hyprland#7683](https://github.com/hyprwm/Hyprland/pull/7683) ] .
|
|
||||||
[ [hyprwm/Hyprland#7575](https://github.com/hyprwm/Hyprland/pull/7575) ] .
|
|
||||||
[ [hyprwm/Hyprland#7633](https://github.com/hyprwm/Hyprland/pull/7633) ]
|
|
||||||
- Collaborated on the launch of new project features, integrating user feedback into design iterations.
|
|
||||||
- Contributed 9 times to the Hyprland project which uses C++26, resulting in over 150 changed lines.
|
|
||||||
- Thoroughly tested software features in an isolated environment before releasing it into wider use.
|
|
||||||
|
|
||||||
### trianta.dev
|
### trianta.dev
|
||||||
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
|
#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
|
||||||
|
|
||||||
@@ -49,41 +39,25 @@ Projects
|
|||||||
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
|
- Automatically built and deployed using a combination of **Jenkins** pipelines and a **Docker** container built from a Dockerfile.
|
||||||
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
- Utilized Git to manage and track changes within the project, along with the issues feature of Gitea to plan for future ideas.
|
||||||
|
|
||||||
### snakeplusplus
|
|
||||||
#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
|
|
||||||
|
|
||||||
- Created a fast and efficient game of Snake using C++ with the SFML library to display the game.
|
|
||||||
- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
|
|
||||||
- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
|
|
||||||
|
|
||||||
Experience
|
Experience
|
||||||
---------
|
---------
|
||||||
### System Administrator (September 2024 - Current)
|
### Slot Technician (January 2025 - Current)
|
||||||
|
#### River City Casino & Hotel
|
||||||
|
- Quickly diagnose and resolve complex slot machine malfunctions, minimizing downtime and ensuring seamless guest operations.
|
||||||
|
- Repair and replace faulty circuit boards, utilizing soldering and diagnostic techniques to restore full machine functionality.
|
||||||
|
- Conduct thorough inspections and perform preventative maintenance, identifying potential issues before they impact machine operation.
|
||||||
|
- Maintain detailed and accurate logs of all maintenance and repair activities, complying with all operational standards.
|
||||||
|
|
||||||
|
### System Administrator (September 2024 - December 2024)
|
||||||
#### Gerold Moving
|
#### Gerold Moving
|
||||||
|
|
||||||
- Digitized old systems to new faster methods that allowed the employee to spend less time per document, increasing productivity by 30%.
|
- Digitized old systems to newer methods that allowed the decreased the time spent per document.
|
||||||
- Designed efficient methods for managing internal tools, improving manageability and reducing the annual operating cost by over $1,000.
|
- Organized existing systems to become more centralized, increasing security and facilitating easy access and understanding.
|
||||||
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
|
|
||||||
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
|
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications and network connectivity.
|
||||||
|
|
||||||
### IT Help Desk (May 2022 - July 2022)
|
### IT Help Desk (May 2022 - July 2022)
|
||||||
#### Vinali Staffing
|
#### Vinali Staffing
|
||||||
|
|
||||||
- Handled technical support requests from users via phone, email, or chat, using skills like communication and problem-solving to resolve issues. Resolved an average of 82% of all technical issues on first contact.
|
- Handled technical support requests from users via phone, email, or chat, using communication and problem-solving to resolve issues.
|
||||||
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
- Responded to issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
||||||
- Achieved an exceptional level of performance and quality within just one month by minimizing call time and post-call time while increasing the rate of issues fixed, exceeding expectations of an average time to reach it being nearly a year.
|
- Achieved an exceptional level of performance and quality within the first month by minimizing call time and increasing resolved rate.
|
||||||
- Successfully maintained a 94% customer satisfaction rating throughout my tenure and reduced my average conclusion time from 16 minutes to under 5 minutes.
|
|
||||||
|
|
||||||
### IT Help Desk (November 2017 - July 2021)
|
|
||||||
#### Gerold Moving
|
|
||||||
|
|
||||||
- Provided technical support, including malfunctioning software and networking issues.
|
|
||||||
- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
|
|
||||||
- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
|
|
||||||
|
|
||||||
Awards
|
|
||||||
--------
|
|
||||||
### Eagle Scout (Completed: June 2019)
|
|
||||||
- Achieved the rank of Eagle Scout as a member of Boy Scouts of America.
|
|
||||||
- Served for over a year as the Senior Patrol Leader of approximately 16 Boy Scouts, organizing, coordinating, and leading the troop during this time to reach their goals for the next rank.
|
|
||||||
- Demonstrated self-discipline and responsibility by managing time and resources effectively, completing service projects and achieving rank goals.
|
|
||||||
|
|||||||
Binary file not shown.
+26
-74
@@ -13,10 +13,8 @@ Southern Illinois University Edwardsville
|
|||||||
develop leadership and collaboration skills, such as communicating
|
develop leadership and collaboration skills, such as communicating
|
||||||
effectively with team members, managing project timelines and
|
effectively with team members, managing project timelines and
|
||||||
resources, and making informed decisions.
|
resources, and making informed decisions.
|
||||||
- Had hands-on experience with development tools and technologies like
|
- Had hands-on experience with development tools such as Git , Jenkins
|
||||||
Git , Jenkins , and Docker to automate testing, deployment, and
|
, and Docker to automate testing, deployment, and monitoring.
|
||||||
monitoring of software applications. Successfully implemented a
|
|
||||||
continuous integration pipeline that reduced build times by 75%.
|
|
||||||
- Developed proficiency in programming languages such as C, C++,
|
- Developed proficiency in programming languages such as C, C++,
|
||||||
Python, and JavaScript.
|
Python, and JavaScript.
|
||||||
|
|
||||||
@@ -24,7 +22,7 @@ Skills
|
|||||||
|
|
||||||
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
||||||
|
|
||||||
- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox
|
- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox, Caddy
|
||||||
|
|
||||||
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
||||||
|
|
||||||
@@ -34,8 +32,8 @@ Server Management (May 2021 - Current)
|
|||||||
|
|
||||||
Personal Website
|
Personal Website
|
||||||
|
|
||||||
- Managing a fleet of three servers using Docker for deploying
|
- Managing a fleet of four servers using Docker for deploying services
|
||||||
services and Apache for domain and subdomain routing.
|
and Caddy for domain and subdomain routing.
|
||||||
- Wrote scripts in Bash to automatically perform routine tasks such as
|
- Wrote scripts in Bash to automatically perform routine tasks such as
|
||||||
backups on Debian Linux servers.
|
backups on Debian Linux servers.
|
||||||
- Manage the network infrastructure to allow for local management of
|
- Manage the network infrastructure to allow for local management of
|
||||||
@@ -44,19 +42,6 @@ Personal Website
|
|||||||
- Servers are accessed using SSH and secured by only allowing private
|
- Servers are accessed using SSH and secured by only allowing private
|
||||||
key encrypted logins.
|
key encrypted logins.
|
||||||
|
|
||||||
Open Source Contributions
|
|
||||||
|
|
||||||
Github Profile
|
|
||||||
|
|
||||||
- Some Merged Pull Requests: [ hyprwm/Hyprland#7683 ] . [
|
|
||||||
hyprwm/Hyprland#7575 ] . [ hyprwm/Hyprland#7633 ]
|
|
||||||
- Collaborated on the launch of new project features, integrating user
|
|
||||||
feedback into design iterations.
|
|
||||||
- Contributed 9 times to the Hyprland project which uses C++26,
|
|
||||||
resulting in over 150 changed lines.
|
|
||||||
- Thoroughly tested software features in an isolated environment
|
|
||||||
before releasing it into wider use.
|
|
||||||
|
|
||||||
trianta.dev
|
trianta.dev
|
||||||
|
|
||||||
lab.trianta.dev/Trianta/trianta.dev
|
lab.trianta.dev/Trianta/trianta.dev
|
||||||
@@ -69,31 +54,29 @@ lab.trianta.dev/Trianta/trianta.dev
|
|||||||
- Utilized Git to manage and track changes within the project, along
|
- Utilized Git to manage and track changes within the project, along
|
||||||
with the issues feature of Gitea to plan for future ideas.
|
with the issues feature of Gitea to plan for future ideas.
|
||||||
|
|
||||||
snakeplusplus
|
|
||||||
|
|
||||||
lab.trianta.dev/Trianta/snakeplusplus
|
|
||||||
|
|
||||||
- Created a fast and efficient game of Snake using C++ with the SFML
|
|
||||||
library to display the game.
|
|
||||||
- Utilizes object-oriented programming principles to design and
|
|
||||||
implement a modular architecture.
|
|
||||||
- Easily built and used on any computer system, thanks to the use of
|
|
||||||
CMake which makes compilation simple and straightforward.
|
|
||||||
|
|
||||||
Experience
|
Experience
|
||||||
|
|
||||||
System Administrator (September 2024 - Current)
|
Slot Technician (January 2025 - Current)
|
||||||
|
|
||||||
|
River City Casino & Hotel
|
||||||
|
|
||||||
|
- Quickly diagnose and resolve complex slot machine malfunctions,
|
||||||
|
minimizing downtime and ensuring seamless guest operations.
|
||||||
|
- Repair and replace faulty circuit boards, utilizing soldering and
|
||||||
|
diagnostic techniques to restore full machine functionality.
|
||||||
|
- Conduct thorough inspections and perform preventative maintenance,
|
||||||
|
identifying potential issues before they impact machine operation.
|
||||||
|
- Maintain detailed and accurate logs of all maintenance and repair
|
||||||
|
activities, complying with all operational standards.
|
||||||
|
|
||||||
|
System Administrator (September 2024 - December 2024)
|
||||||
|
|
||||||
Gerold Moving
|
Gerold Moving
|
||||||
|
|
||||||
- Digitized old systems to new faster methods that allowed the
|
- Digitized old systems to newer methods that allowed the decreased
|
||||||
employee to spend less time per document, increasing productivity by
|
the time spent per document.
|
||||||
30%.
|
- Organized existing systems to become more centralized, increasing
|
||||||
- Designed efficient methods for managing internal tools, improving
|
security and facilitating easy access and understanding.
|
||||||
manageability and reducing the annual operating cost by over $1,000.
|
|
||||||
- Organized a centralized knowledge base that collects information for
|
|
||||||
common technical issues, including step-by-step instructions and
|
|
||||||
relevant screenshots, to facilitate easy access and understanding.
|
|
||||||
- Conducted troubleshooting processes to diagnose and resolve problems
|
- Conducted troubleshooting processes to diagnose and resolve problems
|
||||||
related to software applications and network connectivity.
|
related to software applications and network connectivity.
|
||||||
|
|
||||||
@@ -102,39 +85,8 @@ IT Help Desk (May 2022 - July 2022)
|
|||||||
Vinali Staffing
|
Vinali Staffing
|
||||||
|
|
||||||
- Handled technical support requests from users via phone, email, or
|
- Handled technical support requests from users via phone, email, or
|
||||||
chat, using skills like communication and problem-solving to resolve
|
chat, using communication and problem-solving to resolve issues.
|
||||||
issues. Resolved an average of 82% of all technical issues on first
|
|
||||||
contact.
|
|
||||||
- Responded to issues related to hardware, software, and networking
|
- Responded to issues related to hardware, software, and networking
|
||||||
problems using knowledge of systems and applications.
|
problems using knowledge of systems and applications.
|
||||||
- Achieved an exceptional level of performance and quality within just
|
- Achieved an exceptional level of performance and quality within the
|
||||||
one month by minimizing call time and post-call time while
|
first month by minimizing call time and increasing resolved rate.
|
||||||
increasing the rate of issues fixed, exceeding expectations of an
|
|
||||||
average time to reach it being nearly a year.
|
|
||||||
- Successfully maintained a 94% customer satisfaction rating
|
|
||||||
throughout my tenure and reduced my average conclusion time from 16
|
|
||||||
minutes to under 5 minutes.
|
|
||||||
|
|
||||||
IT Help Desk (November 2017 - July 2021)
|
|
||||||
|
|
||||||
Gerold Moving
|
|
||||||
|
|
||||||
- Provided technical support, including malfunctioning software and
|
|
||||||
networking issues.
|
|
||||||
- Fixed issues regarding computers running Microsoft Windows, as well
|
|
||||||
as with Microsoft Office 365 software and services.
|
|
||||||
- Disassembled and reassembled computer systems to identify and fix
|
|
||||||
problems with individual parts or components.
|
|
||||||
|
|
||||||
Awards
|
|
||||||
|
|
||||||
Eagle Scout (Completed: June 2019)
|
|
||||||
|
|
||||||
- Achieved the rank of Eagle Scout as a member of Boy Scouts of
|
|
||||||
America.
|
|
||||||
- Served for over a year as the Senior Patrol Leader of approximately
|
|
||||||
16 Boy Scouts, organizing, coordinating, and leading the troop
|
|
||||||
during this time to reach their goals for the next rank.
|
|
||||||
- Demonstrated self-discipline and responsibility by managing time and
|
|
||||||
resources effectively, completing service projects and achieving
|
|
||||||
rank goals.
|
|
||||||
|
|||||||
Reference in New Issue
Block a user