From 2342785beba7ad7834e5238ec43c846bf02eab5a Mon Sep 17 00:00:00 2001 From: Trimutex Date: Fri, 18 Oct 2024 12:13:48 -0500 Subject: [PATCH] resume: increase length 1/2 --- about/resume.md | 13 +++++++------ 1 file changed, 7 insertions(+), 6 deletions(-) diff --git a/about/resume.md b/about/resume.md index 75ac580..4bcd9ee 100644 --- a/about/resume.md +++ b/about/resume.md @@ -9,11 +9,12 @@ EDUCATION ### B.S. in Computer Science (May 2024) #### Southern Illinois University Edwardsville -- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**. -- Took up the role of **Team Lead** on multiple projects across multiple courses to meet project deadlines. +- Studied programming languages such as C, C++, Python, JavaScript, HTML, CSS, SQL, Bash, and others to develop skills in writing efficient code that is well-structured, maintainable, and scalable. +- Gained experience with object-oriented programming (OOP) concepts like encapsulation, inheritance, and polymorphism to write code that is modular, reusable, and easier to understand. +- Completed coursework in computer science and related fields, including data structures, algorithms, computer networks, operating systems, and databases, to develop a strong foundation in computer science principles and concepts. +- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions. +- Had hands-on experience with development tools and technologies like **Git**, **Jenkins**, and **Docker** to automate testing, deployment, and monitoring of software applications. - Coordinated the use of **Git** among team members to ensure all changes were tracked, reviewed, and properly integrated into the main codebase. -- Collaborated with team members to **set project goals and priorities**. -- Mentored junior team members to improve their coding skills and knowledge. SKILLS ------ @@ -36,8 +37,8 @@ EXPERIENCE ### Help Desk Level 1 (May 2022 - July 2022) #### Vinali Staffing -- Responded to and resolved a high volume of technical issues with strong analytical and troubleshooting skills. -- Clearly and effectively communicate information to others, providing them with the answers they needed. +- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. +- Resolved issues related to hardware, software, and networking problems, often on first contact, using knowledge of systems and applications to identify root causes. - Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. - Achieved an exceptional level of performance and quality within just one month, exceeding expectations that it would take several years to reach.