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2016-12-08 16:32:32 -06:00
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2024-07-28 21:19:02 -05:00
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2016-12-08 16:32:32 -06:00
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2024-07-28 21:19:02 -05:00
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2016-12-08 16:32:32 -06:00
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</head>
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<body>
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2024-07-28 21:19:02 -05:00
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<h1 id="gregory-crawford">Gregory Crawford</h1>
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<h6
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id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
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<a href="https://trianta.dev">trianta.dev</a> ] . [
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2024-07-29 01:17:36 -05:00
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gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
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2024-11-11 01:03:20 -06:00
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<h6
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id="highly-motivated-and-detail-oriented-technology-generalist-with-the-ability-to-excel-in-any-role-using-excellent-communication-problem-solving-skills-and-a-strong-ability-to-work-under-pressure.">Highly
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motivated and detail-oriented technology generalist with the ability to
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excel in any role using excellent communication, problem-solving skills,
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and a strong ability to work under pressure.</h6>
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<h2 id="education">EDUCATION</h2>
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<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
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2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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<ul>
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<li><strong>GPA:</strong> 3.15</li>
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<li>Participated in team projects as a <strong>team lead</strong> or
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contributor to develop leadership and collaboration skills, such as
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communicating effectively with team members, managing project timelines
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and resources, and making informed decisions.</li>
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<li>Had hands-on experience with development tools and technologies like
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<strong>Git</strong> , <strong>Jenkins</strong> , and
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<strong>Docker</strong> to automate testing, deployment, and monitoring
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of software applications. Successfully implemented a continuous
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integration pipeline that reduced build times by 75%.</li>
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<li>Developed proficiency in programming languages such as
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<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
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<strong>JavaScript</strong>.</li>
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</ul>
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<h2 id="skills">SKILLS</h2>
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<ul>
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<li><p><strong>Programming:</strong> C++, C, Bash, Python, SQL,
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JavaScript, HTML, CSS</p></li>
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<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins, MySQL,
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MariaDB, VirtualBox</p></li>
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<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
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Debian, Arch</p></li>
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</ul>
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<h2 id="projects">PROJECTS</h2>
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<h3 id="server-management-may-2021---current">Server Management (May
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2021 - Current)</h3>
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<h4 id="personal-website"><a href="https://trianta.dev">Personal
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Website</a></h4>
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<ul>
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<li>Caring for and updating several servers that use technologies such
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as <strong>Docker</strong> and <strong>Apache</strong> to make sure they
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run smoothly and securely. Managing a fleet of 3 servers, reducing
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downtime by an average of 40%.</li>
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<li>Scripts written in <strong>Bash</strong> that could
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<strong>automatically perform routine tasks</strong> on computers
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running the Linux operating system, to save time and effort.</li>
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<li><strong>Used logging tools</strong> to keep track of how the system
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was working, which helped me identify and solve any problems that came
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up more quickly.</li>
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<li>Found and fixed technical issues with my software, and created
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improvements to update and correct it for future use.</li>
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<li>Created and put online a website, using <strong>Jenkins</strong> and
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Dockerfiles to manage the building pipelines and deployment.</li>
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</ul>
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<h3 id="open-source-contributions">Open-Source Contributions</h3>
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<h4 id="github-profile"><a href="https://github.com/Trimutex">Github
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Profile</a></h4>
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<ul>
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<li>Pull Requests: [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7683">hyprwm/Hyprland#7683</a>
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] . [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7575">hyprwm/Hyprland#7575</a>
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] . [ <a
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href="https://github.com/hyprwm/Hyprland/pull/7633">hyprwm/Hyprland#7633</a>
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]</li>
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<li>Collaborated on the launch of new project features, integrating user
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feedback into design iterations.</li>
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<li>Revived an old project request that had been stuck in limbo for over
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a year by updating and recreating it, and it was successfully accepted
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and added to the system due to new user demand.</li>
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<li>Thoroughly tested software features in an isolated environment
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before releasing it into wider use.</li>
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<li>Worked together with the main coding team to make sure the project
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met all of the required guidelines and quality standards for writing
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code.</li>
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</ul>
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<h3 id="trianta.dev">trianta.dev</h3>
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<h4 id="lab.trianta.devtriantatrianta.dev"><a
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href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
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<ul>
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<li>Personally created, designed, and continue to host my personal
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website at <code>trianta.dev</code>.</li>
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<li>Showcases some of the projects I’ve developed using JavaScript and
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Typescript.</li>
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<li>The design and layout of the site were organized and implemented
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using HTML and CSS.</li>
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</ul>
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2024-08-18 03:46:27 -05:00
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<h3 id="snakeplusplus">snakeplusplus</h3>
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<h4 id="lab.trianta.devtriantasnakeplusplus"><a
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href="https://lab.trianta.dev/Trianta/snakeplusplus">lab.trianta.dev/Trianta/snakeplusplus</a></h4>
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<ul>
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<li>Created a fast and efficient game of Snake using C++ with the SFML
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library to display the game.</li>
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<li>Utilizes <strong>object-oriented programming</strong> principles to
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design and implement a modular architecture.</li>
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<li>Easily built and used on any computer system, thanks to the use of
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<code>CMake</code> which makes compilation simple and
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straightforward.</li>
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</ul>
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#
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<div style="page-break-after: always">
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</div>
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<h2 id="experience">EXPERIENCE</h2>
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<h3 id="system-administrator-september-2024---current">System
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Administrator (September 2024 - Current)</h3>
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<h4 id="gerold-moving">Gerold Moving</h4>
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<ul>
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<li>Updated old systems to new methods to digitize current practices,
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increasing productivity by 30%.</li>
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<li>Designed and deployed a system for generating and managing complex
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passwords using principles from industry-leading frameworks like NIST
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800-63.</li>
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<li>Developed a centralized knowledge base that housed detailed guides,
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procedures, and troubleshooting steps for resolving common technical
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issues. Organized the collected information into structured documents,
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including step-by-step instructions and relevant screenshots, to
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facilitate easy access and understanding.</li>
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<li>Managing Windows-based systems and implementing desktop
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administration best practices.</li>
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</ul>
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<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
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2022 - July 2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Responded to technical support requests from users via phone, email,
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chat, or in-person, using skills like communication and problem-solving
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to resolve issues. Successfully resolved an average of 82% of all
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technical issues on first contact.</li>
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<li>Resolved issues related to hardware, software, and networking
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problems using knowledge of systems and applications to identify root
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causes.</li>
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<li>Achieved an exceptional level of performance and quality within just
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one month, exceeding expectations of an average time to reach it being
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nearly a year. Successfully maintained a 94% customer satisfaction
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rating throughout my tenure.</li>
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<li>Escalated complex technical issues, resulting in timely resolution
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and improved user satisfaction. Reduced the average response time from
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16 minutes to under 5 minutes.</li>
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</ul>
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<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
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2017 - July 2021)</h3>
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<h4 id="gerold-moving-1">Gerold Moving</h4>
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<ul>
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<li>Provided technical support, including malfunctioning software and
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networking issues.</li>
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<li>Conducted troubleshooting processes to diagnose and resolve problems
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related to software applications, operating systems, and network
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connectivity. Successfully resolved an average of 17 technical issues
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per week.</li>
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<li>Fixed issues regarding computers running Microsoft Windows, as well
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as with Microsoft Office 365 software and services.</li>
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<li>Disassembled and reassembled computer systems to identify and fix
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problems with individual parts or components.</li>
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</ul>
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<h2 id="other-skills">OTHER SKILLS</h2>
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<ul>
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<li>Eagle Scout, Software Development, Server Management</li>
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<li>Strong Attention To Detail, Communication, Collaboration</li>
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</ul>
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2016-12-08 16:32:32 -06:00
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