swe: update resume to better fit history
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@ -23,6 +23,9 @@
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.display.math{display: block; text-align: center; margin: 0.5rem auto;}
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</style>
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<link rel="stylesheet" href="resume.css" />
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<!--[if lt IE 9]>
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<script src="//cdnjs.cloudflare.com/ajax/libs/html5shiv/3.7.3/html5shiv-printshiv.min.js"></script>
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<![endif]-->
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</head>
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<body>
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<h1 id="gregory-crawford">Gregory Crawford</h1>
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@ -30,37 +33,42 @@
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id="trianta.dev-.-gregcraw2001gmail.com-.-618-830-5817-.-swansea-il">[
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<a href="https://trianta.dev">trianta.dev</a> ] . [
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gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]</h6>
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<h6
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id="highly-motivated-and-detail-oriented-technology-generalist-with-the-ability-to-excel-in-any-role-using-excellent-communication-problem-solving-skills-and-a-strong-ability-to-work-under-pressure.">Highly
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motivated and detail-oriented technology generalist with the ability to
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excel in any role using excellent communication, problem-solving skills,
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and a strong ability to work under pressure.</h6>
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<h2 id="education">EDUCATION</h2>
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<h3 id="b.s.-in-computer-science-may-2024">B.S. in Computer Science (May
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2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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<h2 id="experience">EXPERIENCE</h2>
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<h3 id="system-administrator-september-2024---current">System
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Administrator (September 2024 - Current)</h3>
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<h4 id="gerold-moving">Gerold Moving</h4>
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<ul>
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<li><strong>GPA:</strong> 3.15</li>
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<li>Participated in team projects as a <strong>team lead</strong> or
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contributor to develop leadership and collaboration skills, such as
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communicating effectively with team members, managing project timelines
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and resources, and making informed decisions.</li>
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<li>Had hands-on experience with development tools and technologies like
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<strong>Git</strong> , <strong>Jenkins</strong> , and
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<strong>Docker</strong> to automate testing, deployment, and monitoring
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of software applications. Successfully implemented a continuous
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integration pipeline that reduced build times by 75%.</li>
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<li>Developed proficiency in programming languages such as
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<strong>C</strong>, <strong>C++</strong>, <strong>Python</strong>, and
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<strong>JavaScript</strong>.</li>
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<li>Updated old systems to new methods to digitize current practices,
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increasing productivity by 30%.</li>
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<li>Organized a centralized knowledge base that collects information for
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common technical issues, including step-by-step instructions and
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relevant screenshots, to facilitate easy access and understanding.</li>
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<li>Resolve issues with Microsoft Windows and Office 365 software and
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services.</li>
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</ul>
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<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
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2022 - July 2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Responded to technical support requests from users via phone, email,
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chat, or in-person, using skills like communication and problem-solving
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to resolve issues. Successfully resolved an average of 82% of all
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technical issues on first contact.</li>
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<li>Resolved issues related to hardware, software, and networking
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problems using knowledge of systems and applications.</li>
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<li>Achieved an exceptional level of performance and quality within just
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one month, exceeding expectations of an average time to reach it being
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nearly a year. Successfully maintained a 94% customer satisfaction
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rating throughout my tenure.</li>
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<li>Reduced the average response time from 16 minutes to under 5
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minutes.</li>
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</ul>
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<h2 id="skills">SKILLS</h2>
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<ul>
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<li><p><strong>Programming:</strong> C++, C, Bash, Python, SQL,
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JavaScript, HTML, CSS</p></li>
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<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins, MySQL,
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MariaDB, VirtualBox</p></li>
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<li><p><strong>Programming Languages:</strong> C++, C, Bash, Python,
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TypeScript, JavaScript</p></li>
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<li><p><strong>Tools:</strong> SSH, Git, Apache, Docker, Jenkins,
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VirtualBox</p></li>
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<li><p><strong>Operating Systems:</strong> Windows, Linux, Ubuntu,
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Debian, Arch</p></li>
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</ul>
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@ -76,10 +84,7 @@ run smoothly and securely. Managing a fleet of 3 servers, reducing
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downtime by an average of 40%.</li>
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<li>Scripts written in <strong>Bash</strong> that could
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<strong>automatically perform routine tasks</strong> on computers
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running the Linux operating system, to save time and effort.</li>
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<li><strong>Used logging tools</strong> to keep track of how the system
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was working, which helped me identify and solve any problems that came
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up more quickly.</li>
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running the Linux operating system.</li>
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<li>Found and fixed technical issues with my software, and created
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improvements to update and correct it for future use.</li>
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<li>Created and put online a website, using <strong>Jenkins</strong> and
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@ -104,19 +109,7 @@ and added to the system due to new user demand.</li>
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<li>Thoroughly tested software features in an isolated environment
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before releasing it into wider use.</li>
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<li>Worked together with the main coding team to make sure the project
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met all of the required guidelines and quality standards for writing
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code.</li>
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</ul>
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<h3 id="trianta.dev">trianta.dev</h3>
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<h4 id="lab.trianta.devtriantatrianta.dev"><a
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href="https://lab.trianta.dev/Trianta/trianta.dev">lab.trianta.dev/Trianta/trianta.dev</a></h4>
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<ul>
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<li>Personally created, designed, and continue to host my personal
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website at <code>trianta.dev</code>.</li>
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<li>Showcases some of the projects I’ve developed using JavaScript and
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Typescript.</li>
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<li>The design and layout of the site were organized and implemented
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using HTML and CSS.</li>
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meets all of the code quality standards.</li>
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</ul>
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<h3 id="snakeplusplus">snakeplusplus</h3>
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<h4 id="lab.trianta.devtriantasnakeplusplus"><a
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@ -130,66 +123,11 @@ design and implement a modular architecture.</li>
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<code>CMake</code> which makes compilation simple and
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straightforward.</li>
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</ul>
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#
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<div style="page-break-after: always">
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</div>
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<h2 id="experience">EXPERIENCE</h2>
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<h3 id="system-administrator-september-2024---current">System
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Administrator (September 2024 - Current)</h3>
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<h4 id="gerold-moving">Gerold Moving</h4>
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<ul>
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<li>Updated old systems to new methods to digitize current practices,
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increasing productivity by 30%.</li>
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||||
<li>Designed and deployed a system for generating and managing complex
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||||
passwords using principles from industry-leading frameworks like NIST
|
||||
800-63.</li>
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||||
<li>Developed a centralized knowledge base that housed detailed guides,
|
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procedures, and troubleshooting steps for resolving common technical
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||||
issues. Organized the collected information into structured documents,
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including step-by-step instructions and relevant screenshots, to
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facilitate easy access and understanding.</li>
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<li>Managing Windows-based systems and implementing desktop
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administration best practices.</li>
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</ul>
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<h3 id="help-desk-level-1-may-2022---july-2022">Help Desk Level 1 (May
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2022 - July 2022)</h3>
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<h4 id="vinali-staffing">Vinali Staffing</h4>
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<ul>
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<li>Responded to technical support requests from users via phone, email,
|
||||
chat, or in-person, using skills like communication and problem-solving
|
||||
to resolve issues. Successfully resolved an average of 82% of all
|
||||
technical issues on first contact.</li>
|
||||
<li>Resolved issues related to hardware, software, and networking
|
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problems using knowledge of systems and applications to identify root
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causes.</li>
|
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<li>Achieved an exceptional level of performance and quality within just
|
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one month, exceeding expectations of an average time to reach it being
|
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nearly a year. Successfully maintained a 94% customer satisfaction
|
||||
rating throughout my tenure.</li>
|
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<li>Escalated complex technical issues, resulting in timely resolution
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and improved user satisfaction. Reduced the average response time from
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16 minutes to under 5 minutes.</li>
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</ul>
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<h3 id="it-help-desk-november-2017---july-2021">IT Help Desk (November
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2017 - July 2021)</h3>
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<h4 id="gerold-moving-1">Gerold Moving</h4>
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<ul>
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<li>Provided technical support, including malfunctioning software and
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networking issues.</li>
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<li>Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications, operating systems, and network
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connectivity. Successfully resolved an average of 17 technical issues
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per week.</li>
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<li>Fixed issues regarding computers running Microsoft Windows, as well
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as with Microsoft Office 365 software and services.</li>
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<li>Disassembled and reassembled computer systems to identify and fix
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problems with individual parts or components.</li>
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</ul>
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<h2 id="other-skills">OTHER SKILLS</h2>
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<ul>
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<li>Eagle Scout, Software Development, Server Management</li>
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<li>Strong Attention To Detail, Communication, Collaboration</li>
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</ul>
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<h2 id="education">EDUCATION</h2>
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<h3
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id="bachelor-of-science-in-computer-science-completed-may-2024">Bachelor
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of Science in Computer Science (Completed: May 2024)</h3>
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<h4 id="southern-illinois-university-edwardsville">Southern Illinois
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University Edwardsville</h4>
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</body>
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</html>
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@ -3,24 +3,29 @@ Gregory Crawford
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###### [ [trianta.dev](https://trianta.dev) ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
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###### Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure.
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EDUCATION
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EXPERIENCE
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---------
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### B.S. in Computer Science (May 2024)
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#### Southern Illinois University Edwardsville
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### System Administrator (September 2024 - Current)
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#### Gerold Moving
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- **GPA:** 3.15
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- Participated in team projects as a **team lead** or contributor to develop leadership and collaboration skills, such as communicating effectively with team members, managing project timelines and resources, and making informed decisions.
|
||||
- Had hands-on experience with development tools and technologies like **Git** , **Jenkins** , and **Docker** to automate testing, deployment, and monitoring of software applications. Successfully implemented a continuous integration pipeline that reduced build times by 75%.
|
||||
- Developed proficiency in programming languages such as **C**, **C++**, **Python**, and **JavaScript**.
|
||||
- Updated old systems to new methods to digitize current practices, increasing productivity by 30%.
|
||||
- Organized a centralized knowledge base that collects information for common technical issues, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
|
||||
- Resolve issues with Microsoft Windows and Office 365 software and services.
|
||||
|
||||
### Help Desk Level 1 (May 2022 - July 2022)
|
||||
#### Vinali Staffing
|
||||
|
||||
- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. Successfully resolved an average of 82% of all technical issues on first contact.
|
||||
- Resolved issues related to hardware, software, and networking problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations of an average time to reach it being nearly a year. Successfully maintained a 94% customer satisfaction rating throughout my tenure.
|
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- Reduced the average response time from 16 minutes to under 5 minutes.
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SKILLS
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------
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- **Programming:** C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
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- **Programming Languages:** C++, C, Bash, Python, TypeScript, JavaScript
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||||
|
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- **Tools:** SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
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- **Tools:** SSH, Git, Apache, Docker, Jenkins, VirtualBox
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- **Operating Systems:** Windows, Linux, Ubuntu, Debian, Arch
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@ -30,8 +35,7 @@ PROJECTS
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#### [Personal Website](https://trianta.dev)
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- Caring for and updating several servers that use technologies such as **Docker** and **Apache** to make sure they run smoothly and securely. Managing a fleet of 3 servers, reducing downtime by an average of 40%.
|
||||
- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system, to save time and effort.
|
||||
- **Used logging tools** to keep track of how the system was working, which helped me identify and solve any problems that came up more quickly.
|
||||
- Scripts written in **Bash** that could **automatically perform routine tasks** on computers running the Linux operating system.
|
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- Found and fixed technical issues with my software, and created improvements to update and correct it for future use.
|
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- Created and put online a website, using **Jenkins** and Dockerfiles to manage the building pipelines and deployment.
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@ -44,14 +48,7 @@ PROJECTS
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- Collaborated on the launch of new project features, integrating user feedback into design iterations.
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- Revived an old project request that had been stuck in limbo for over a year by updating and recreating it, and it was successfully accepted and added to the system due to new user demand.
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- Thoroughly tested software features in an isolated environment before releasing it into wider use.
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- Worked together with the main coding team to make sure the project met all of the required guidelines and quality standards for writing code.
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### trianta.dev
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#### [lab.trianta.dev/Trianta/trianta.dev](https://lab.trianta.dev/Trianta/trianta.dev)
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- Personally created, designed, and continue to host my personal website at `trianta.dev`.
|
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- Showcases some of the projects I've developed using JavaScript and Typescript.
|
||||
- The design and layout of the site were organized and implemented using HTML and CSS.
|
||||
- Worked together with the main coding team to make sure the project meets all of the code quality standards.
|
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### snakeplusplus
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#### [lab.trianta.dev/Trianta/snakeplusplus](https://lab.trianta.dev/Trianta/snakeplusplus)
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@ -60,35 +57,7 @@ PROJECTS
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- Utilizes **object-oriented programming** principles to design and implement a modular architecture.
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- Easily built and used on any computer system, thanks to the use of `CMake` which makes compilation simple and straightforward.
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<div style="page-break-after: always"></div>
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EXPERIENCE
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EDUCATION
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---------
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### System Administrator (September 2024 - Current)
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#### Gerold Moving
|
||||
|
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- Updated old systems to new methods to digitize current practices, increasing productivity by 30%.
|
||||
- Designed and deployed a system for generating and managing complex passwords using principles from industry-leading frameworks like NIST 800-63.
|
||||
- Developed a centralized knowledge base that housed detailed guides, procedures, and troubleshooting steps for resolving common technical issues. Organized the collected information into structured documents, including step-by-step instructions and relevant screenshots, to facilitate easy access and understanding.
|
||||
- Managing Windows-based systems and implementing desktop administration best practices.
|
||||
|
||||
### Help Desk Level 1 (May 2022 - July 2022)
|
||||
#### Vinali Staffing
|
||||
|
||||
- Responded to technical support requests from users via phone, email, chat, or in-person, using skills like communication and problem-solving to resolve issues. Successfully resolved an average of 82% of all technical issues on first contact.
|
||||
- Resolved issues related to hardware, software, and networking problems using knowledge of systems and applications to identify root causes.
|
||||
- Achieved an exceptional level of performance and quality within just one month, exceeding expectations of an average time to reach it being nearly a year. Successfully maintained a 94% customer satisfaction rating throughout my tenure.
|
||||
- Escalated complex technical issues, resulting in timely resolution and improved user satisfaction. Reduced the average response time from 16 minutes to under 5 minutes.
|
||||
|
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### IT Help Desk (November 2017 - July 2021)
|
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#### Gerold Moving
|
||||
|
||||
- Provided technical support, including malfunctioning software and networking issues.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems related to software applications, operating systems, and network connectivity. Successfully resolved an average of 17 technical issues per week.
|
||||
- Fixed issues regarding computers running Microsoft Windows, as well as with Microsoft Office 365 software and services.
|
||||
- Disassembled and reassembled computer systems to identify and fix problems with individual parts or components.
|
||||
|
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OTHER SKILLS
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--------
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- Eagle Scout, Software Development, Server Management
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- Strong Attention To Detail, Communication, Collaboration
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### Bachelor of Science in Computer Science (Completed: May 2024)
|
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#### Southern Illinois University Edwardsville
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BIN
about/resume.pdf
BIN
about/resume.pdf
Binary file not shown.
125
about/resume.txt
125
about/resume.txt
@ -2,31 +2,42 @@ Gregory Crawford
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[ trianta.dev ] . [ gregcraw2001@gmail.com ] . [ 618 830 5817 ] . [ Swansea, IL ]
|
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|
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Highly motivated and detail-oriented technology generalist with the ability to excel in any role using excellent communication, problem-solving skills, and a strong ability to work under pressure.
|
||||
EXPERIENCE
|
||||
|
||||
EDUCATION
|
||||
System Administrator (September 2024 - Current)
|
||||
|
||||
B.S. in Computer Science (May 2024)
|
||||
Gerold Moving
|
||||
|
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Southern Illinois University Edwardsville
|
||||
- Updated old systems to new methods to digitize current practices,
|
||||
increasing productivity by 30%.
|
||||
- Organized a centralized knowledge base that collects information for
|
||||
common technical issues, including step-by-step instructions and
|
||||
relevant screenshots, to facilitate easy access and understanding.
|
||||
- Resolve issues with Microsoft Windows and Office 365 software and
|
||||
services.
|
||||
|
||||
- GPA: 3.15
|
||||
- Participated in team projects as a team lead or contributor to
|
||||
develop leadership and collaboration skills, such as communicating
|
||||
effectively with team members, managing project timelines and
|
||||
resources, and making informed decisions.
|
||||
- Had hands-on experience with development tools and technologies like
|
||||
Git , Jenkins , and Docker to automate testing, deployment, and
|
||||
monitoring of software applications. Successfully implemented a
|
||||
continuous integration pipeline that reduced build times by 75%.
|
||||
- Developed proficiency in programming languages such as C, C++,
|
||||
Python, and JavaScript.
|
||||
Help Desk Level 1 (May 2022 - July 2022)
|
||||
|
||||
Vinali Staffing
|
||||
|
||||
- Responded to technical support requests from users via phone, email,
|
||||
chat, or in-person, using skills like communication and
|
||||
problem-solving to resolve issues. Successfully resolved an average
|
||||
of 82% of all technical issues on first contact.
|
||||
- Resolved issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications.
|
||||
- Achieved an exceptional level of performance and quality within just
|
||||
one month, exceeding expectations of an average time to reach it
|
||||
being nearly a year. Successfully maintained a 94% customer
|
||||
satisfaction rating throughout my tenure.
|
||||
- Reduced the average response time from 16 minutes to under 5
|
||||
minutes.
|
||||
|
||||
SKILLS
|
||||
|
||||
- Programming: C++, C, Bash, Python, SQL, JavaScript, HTML, CSS
|
||||
- Programming Languages: C++, C, Bash, Python, TypeScript, JavaScript
|
||||
|
||||
- Tools: SSH, Git, Apache, Docker, Jenkins, MySQL, MariaDB, VirtualBox
|
||||
- Tools: SSH, Git, Apache, Docker, Jenkins, VirtualBox
|
||||
|
||||
- Operating Systems: Windows, Linux, Ubuntu, Debian, Arch
|
||||
|
||||
@ -41,11 +52,7 @@ Personal Website
|
||||
Managing a fleet of 3 servers, reducing downtime by an average of
|
||||
40%.
|
||||
- Scripts written in Bash that could automatically perform routine
|
||||
tasks on computers running the Linux operating system, to save time
|
||||
and effort.
|
||||
- Used logging tools to keep track of how the system was working,
|
||||
which helped me identify and solve any problems that came up more
|
||||
quickly.
|
||||
tasks on computers running the Linux operating system.
|
||||
- Found and fixed technical issues with my software, and created
|
||||
improvements to update and correct it for future use.
|
||||
- Created and put online a website, using Jenkins and Dockerfiles to
|
||||
@ -65,19 +72,7 @@ Github Profile
|
||||
- Thoroughly tested software features in an isolated environment
|
||||
before releasing it into wider use.
|
||||
- Worked together with the main coding team to make sure the project
|
||||
met all of the required guidelines and quality standards for writing
|
||||
code.
|
||||
|
||||
trianta.dev
|
||||
|
||||
lab.trianta.dev/Trianta/trianta.dev
|
||||
|
||||
- Personally created, designed, and continue to host my personal
|
||||
website at trianta.dev.
|
||||
- Showcases some of the projects I’ve developed using JavaScript and
|
||||
Typescript.
|
||||
- The design and layout of the site were organized and implemented
|
||||
using HTML and CSS.
|
||||
meets all of the code quality standards.
|
||||
|
||||
snakeplusplus
|
||||
|
||||
@ -90,62 +85,8 @@ lab.trianta.dev/Trianta/snakeplusplus
|
||||
- Easily built and used on any computer system, thanks to the use of
|
||||
CMake which makes compilation simple and straightforward.
|
||||
|
||||
#
|
||||
EDUCATION
|
||||
|
||||
EXPERIENCE
|
||||
Bachelor of Science in Computer Science (Completed: May 2024)
|
||||
|
||||
System Administrator (September 2024 - Current)
|
||||
|
||||
Gerold Moving
|
||||
|
||||
- Updated old systems to new methods to digitize current practices,
|
||||
increasing productivity by 30%.
|
||||
- Designed and deployed a system for generating and managing complex
|
||||
passwords using principles from industry-leading frameworks like
|
||||
NIST 800-63.
|
||||
- Developed a centralized knowledge base that housed detailed guides,
|
||||
procedures, and troubleshooting steps for resolving common technical
|
||||
issues. Organized the collected information into structured
|
||||
documents, including step-by-step instructions and relevant
|
||||
screenshots, to facilitate easy access and understanding.
|
||||
- Managing Windows-based systems and implementing desktop
|
||||
administration best practices.
|
||||
|
||||
Help Desk Level 1 (May 2022 - July 2022)
|
||||
|
||||
Vinali Staffing
|
||||
|
||||
- Responded to technical support requests from users via phone, email,
|
||||
chat, or in-person, using skills like communication and
|
||||
problem-solving to resolve issues. Successfully resolved an average
|
||||
of 82% of all technical issues on first contact.
|
||||
- Resolved issues related to hardware, software, and networking
|
||||
problems using knowledge of systems and applications to identify
|
||||
root causes.
|
||||
- Achieved an exceptional level of performance and quality within just
|
||||
one month, exceeding expectations of an average time to reach it
|
||||
being nearly a year. Successfully maintained a 94% customer
|
||||
satisfaction rating throughout my tenure.
|
||||
- Escalated complex technical issues, resulting in timely resolution
|
||||
and improved user satisfaction. Reduced the average response time
|
||||
from 16 minutes to under 5 minutes.
|
||||
|
||||
IT Help Desk (November 2017 - July 2021)
|
||||
|
||||
Gerold Moving
|
||||
|
||||
- Provided technical support, including malfunctioning software and
|
||||
networking issues.
|
||||
- Conducted troubleshooting processes to diagnose and resolve problems
|
||||
related to software applications, operating systems, and network
|
||||
connectivity. Successfully resolved an average of 17 technical
|
||||
issues per week.
|
||||
- Fixed issues regarding computers running Microsoft Windows, as well
|
||||
as with Microsoft Office 365 software and services.
|
||||
- Disassembled and reassembled computer systems to identify and fix
|
||||
problems with individual parts or components.
|
||||
|
||||
OTHER SKILLS
|
||||
|
||||
- Eagle Scout, Software Development, Server Management
|
||||
- Strong Attention To Detail, Communication, Collaboration
|
||||
Southern Illinois University Edwardsville
|
||||
|
||||
Loading…
Reference in New Issue
Block a user